May 2025 – Present · 1 yr · Remote

Jan 2024 – Present · 2 yrs 4 mos · Seattle, WA

Jan 2024 – Feb 2025 · 1 yr 1 mo · Remote

Dec 2022 – Jun 2023 · 6 mos

• Establish strategic vision and oversee quality management operations for Organized Play and Pokémon Trainer Services divisions of Pokémon Company subsidiary. Ensure execution of strategic objectives by providing influential thought leadership and mentorship to team of 6 across automation engineering and quality analysis.

Sep 2019 – Dec 2022 · 3 yrs 3 mos

• Owned end-to-end quality engineering, test automation, and engineering productivity operations for Tanzu Mission Control (TMC) and managed testing of referenced architectures for Tanzu product portfolio for leading provider of multi-cloud services. Led and coached team of up to 13 engineers and solution architects, driving employee morale and inclusive culture as champion of DEI and women empowerment.
•  Doubled product performance every quarter by developing optimized performance testing function utilizing existing talent on product team.
•  Reduced median lead time for change for TMC from 9 to 3 days and enhanced existing continuous
• integration/continuous deployment (CI/CD) pipeline to enable independent deployment of microservices by creating new engineering productivity team overseeing tools and infrastructure for code deployment to production.

Sep 2019 – Jun 2021 · 1 yr 9 mos

Jan 2018 – Sep 2019 · 1 yr 8 mos

• Managed end-to-end quality engineering for company’s Unified Messaging service, subsequently overseeing quality engineering for acquired platforms. Led monitoring of test automation and quality and introduced Agile methodology and more maturity into processes.
•  Enabled test coverage following transition of quality ownership of ABC News and ESPN platforms, assessing existing test coverage and designing test automation strategy and roadmap.
•  Introduced best practices for QA team that streamlined regression testing and improved product performance, enabling developers to run 80% of functional tests independently.

Jan 2018 – Sep 2019 · 1 yr 8 mos

Oct 2012 – Oct 2017 · 5 yrs · Bellevue

• Oversaw end-to-end quality engineering for award-winning population health company dedicated to improving patient care, advancing health of populations, and decreasing healthcare costs, spearheading testing and ensuring product quality for platform and 8 applications. Collaboratively led development of healthcare software and coordinated testing of healthcare applications, managing and coaching team of 11 test and DevOps engineers as well as global team of 12 engineers.
•  Leveraged Octopus and PowerShell to enhance test environments availability for all company engineers while improving deployment and upgrade quality.
•  Raised number of data structure design and product issues by 250% through development of tool enabling users to independently create sample data within application database.

Mar 2001 – Oct 2012 · 11 yrs 7 mos · Bellevue, WA

• Various SDET positions in groups like Bing, LiveMesh (now OneDrive), MSN, MSN Casual Games, Mobile Maps.
• Promoted 5 times to eventually serve as Test team lead overseeing quality-assurance testing for various projects.
• Developed test automation for system, unit, performance, load, regression, stress, and functional testing. Provided teams with detailed reports on quality metrics, identified bugs/flaws and recommended fixes.
• Results:
• ▪ Shipped numerous versions of software products on time, within budget
• ▪ Accelerated average QA testing turn-around time by > 25% by developing test plans, documenting quality test defects. Increased efficiency allowed acceptance of more testing projects without an increase in hiring budget.
• ▪ Improved feature quality by designing and implementing automated testing tools and programs and regularly identifying regressions to eventually move to continuous deployments.
• ▪ Enforced on-time quality software delivery by doing code reviews, test plan reviews and managing offshore teams.
• ▪ Helped evangelize product by developing and proctoring labs for customers; provided customer and technical support for LiveMesh at Microsoft Professional Developer Conference.