Mar 2022 – Sep 2023 · 1 yr 6 mos

• Engineering team lead and liaison between customers and engineers, helping to onboard services, and grow and educate developers
• Sets strategy and launches network features and iterates to incorporate user feedback.
• Delivery of over 350 modernized Store networks in under a year, including hardware deployment and AWS overlay management
• Infrastructure service manager supporting our software-defined edge, focused on store experiences

Feb 2019 – Mar 2022 · 3 yrs 1 mo

• Building application load balancer services
• Leading firewall migration projects to consolidate and refresh our clusters in various data centers and take advantage of next-gen capabilities.
• Pushing legacy infrastructure clean up like proxy decommissioning and creating new engineering workflows with productivity and compliance top of mind
• DIA & WAN 2.0

Apr 2018 – Feb 2019 · 10 mos

• Engineering team lead and liaison between customers and engineers, helping to educate developers how to do things well with Engineering Platform tools.

Nov 2016 – Apr 2018 · 1 yr 5 mos

• I helped shape a execute a sustainable communication process for Nordstrom’s technology organization. This work included creating a more unified employee experience, increasing ROI of content, and leading the strategic communication planning and deployment efforts.

Jan 2016 – Nov 2016 · 10 mos

• I led strategic communication planning and deployment to create change in King County. This meant I was able to
• Define and drive the overall marketing strategy for Lean
• Develop messaging for programs, in alignment with overall King County messaging
• Analyze and map business process changes
• Organize community of practice and Lean leadership events
• Work cross-functionally with stakeholders to drive awareness and adoption of programs and initiatives

Apr 2005 – Jan 2016 · 10 yrs 9 mos

• B2B marketing in the public sector to drive technology tools awareness and adoption
• Directed internal communications program and staff
• Provided PR support for technology managers
• Managed operational projects and IT initiatives
• Developed communication assets and co-branded messaging
• Communicated technical information to a wide variety of non-technical audiences
• Designed and facilitate high-profile multimedia presentations
• Coached managers in communication best-practices
• Wrote and publish web content, press releases, and drive social media

Apr 2005 – Mar 2008 · 2 yrs 11 mos

• Grant management to ensure agency compliance with federal and state regulations and county code
• Responsible for reconciling financial activities for the office operating fund and capital fund’s multi-million dollar IT projects
• Manage county Technology Bond Funds, to include implementation of county ordinances, preparation of budget revisions, expense reporting and reconciliation
• Initiate requisitions and fulfill full cycle online procurement processes in both ARMS and Oracle, related to capital and operating expenditures including coding and processing of AP invoices.
• Prepare Quarterly Reports and assist with annual financial statement production.
• County CIP fund manager – perform independent research and analysis of financial data to complete annual reconciliation. Implement budget revisions and prepare ARMS & IBIS entries and interfund transfers.
• Develop the agency’s accounting procedures to ensure compliance with general governmental and King County policies and procedures.
• Process agency payroll through PeopleSoft, perform HR functions incl recruitment and new employee orientations.
• Project management support for operational development during reorganization with Information & Telecommunication Services (2006)
• Committee Member; Employee Charitable Campaign

Jun 2000 – Apr 2005 · 4 yrs 10 mos · Greater Seattle Area

• This was an interesting position, where I was able to learn a lot about the construction industry and supply chain for custom wood doors and frames that are seen in many high-rise buildings in Seattle. My work included:
• Negotiation with vendor issues regarding pricing, damages or shortages
• Coordination for deliveries with commercial contractors and online shipping schedules
• In-depth analysis of month end financials including inventory counts and WIP

Jun 2000 – Nov 2000 · 5 mos · Bellevue, Washington

• Commissioned recruiter.
• Managed interview schedules of 20+ applicants, performed reference checks and communicated with top level hiring authorities.

Mar 1996 – Jun 2000 · 4 yrs 3 mos · Albany, Oregon

• This was a very creative Retail Management position, where I managed retail salespeople and was also able to help customers pick out paint colors and spec carpet or custom blinds for their home or business. Left brain + right brain!
• Created and maintained relationships with large local Manufactured Home Design Team on custom products. Bid and sold custom draperies, blinds, and carpet. Worked in-home with customers as an Interior Designer
• Managed work schedules, resolved employee conflicts, built motivated and successful team