Thais Cooke

Business Analyst

Raleigh, North Carolina, United States7 yrs 4 mos experience

Highly StableAI Enabled

Key Highlights

Expert in data governance and AI adoption.
Proven track record in healthcare analytics.
Experienced speaker and LinkedIn Learning instructor.

Stackforce AI infers this person is a Healthcare Data Analyst with expertise in AI and data governance.

Contact

Skills

Core Skills

Data ScienceData AnalysisE-learningHealthcare Management

Other Skills

Analytics engineeringProblem SolvingVersion ControlSQLPythonPresentation SkillsData AnalyticsReportingMicrosoft WordCritical ThinkingPublic SpeakingOnline Content CreationAI StrategyBusiness AnalysisGit

About

I work at the intersection of data, operations, and AI, the layer where real-world complexity shows up. I learned early that data only matters if it reflects how work actually happens, not how we wish it worked. That principle guides everything I write and speak about. My work blends engineering discipline with analytical curiosity, with a focus on the people, processes, and culture that determine whether data and AI actually deliver. Because tools and models are only part of the equation. Trust, governance, and organizational readiness are what make them stick. I've built analytics pipelines, shaped governance practices, taught on LinkedIn Learning, and spoken at conferences and podcasts about what it really takes to make data and AI work inside real organizations. I approach AI with realism instead of hype, and I believe trustworthy data is the foundation of every meaningful outcome, whether it becomes an insight, a workflow, a model, or a decision that shapes someone's future. I'm based in Raleigh, NC, writing and speaking at the intersection of data, culture, and AI adoption. 📩 Open to speaking engagements, conference partnerships, and brand collaborations. Reach me at thais.m.cooke@gmail.com 📩 Check out my courses "SQL for Healthcare Professionals" and "Data Governance in the Healthcare Industry" on the featured posts below

Experience

7 yrs 4 mos

Total Experience

3 yrs 10 mos

Average Tenure

3 yrs 6 mos

Current Experience

Alliance health

2 roles

Senior Data Analyst - Population Health and Care Management

Feb 2025 – Present · 1 yr 3 mos

Data ScienceAnalytics engineering

Data Analyst - Population Health and Care Management

Nov 2022 – Present · 3 yrs 6 mos

Developed and maintained weekly productivity reports for the Care Management Team, ensuring timely and accurate insights.
Crafted complex SQL queries to retrieve and consolidate data from the warehouse, providing a foundational reference for subsequent queries and analyses.
Developed SQL queries to detect and mitigate potential compliance risks.
Developed Python scripts to automate several manual reports, significantly increasing efficiency and reducing errors.
Utilized version control systems to manage and track changes to SQL scripts and Python code, ensuring consistency and facilitating collaboration.
Collaborated with various departments to understand data requirements and ensure the reports met organizational needs. Provided internal support and guidance in utilizing reports for tailored uses.
Ensured productivity reports were accurate and validated by external vendors, enhancing trust and reliability in the data.
Established productivity reports as a reliable source of truth used across the organization, supporting data-driven decision-making.
Worked closely with stakeholders to gather relevant data and understand their priorities, delivering insights that informed strategic decisions.
Identified opportunities for process improvements and implemented solutions to enhance data quality and reporting processes.

Problem SolvingVersion ControlData Analysis

LinkedIn Learning Instructor

Mar 2024 – Present · 2 yrs 2 mos · United States · Remote

Presentation SkillsSQLE-Learning

Dentalle inc.

Data Specialist

Jan 2021 – Nov 2022 · 1 yr 10 mos · Raleigh-Durham-Chapel Hill Area

Tracked and maintained accurate records of all incoming orders, ensuring data integrity while streamlining order management workflows for efficiency
Analyzed patterns and trends in case submissions, identifying which types of cases were received the most and least frequently to inform customer service.
Conducted office-level analysis to determine which dental offices submitted most cases, helping streamline communications and strengthen business relationships.
Investigated patterns in offices that reduced or stopped case submissions, identifying root causes and collaborating with the sales and customer service teams to implement improvements
Generated reports and dashboards to visualize trends in case submissions and office performance, driving decisions using data to enhance operations efficiency and workflow improvements.

Problem SolvingData AnalyticsData Analysis

Healthy family dentistry pa

Analytical Dental Hygienist

Apr 2016 – Feb 2020 · 3 yrs 10 mos · Coconut Creek, FL

Reconciled claims with financial reimbursement, identifying and addressing discrepancies between expected clinical performance payments and actual reimbursement received
Analyzed claim denial trends, identifying root causes and implementing solutions to reduce rejections and improve overall revenue cycle management
Streamlined processes by collaborating with leadership to implement best practices and standardized workflows, enhancing efficiency across the organization
Led workflow improvements to reduce patient wait times, optimize scheduling, and ensure appropriate staffing during peak hours, improving overall patient care
Initiated process improvements that enhanced practice operations, including optimizing claim processing and staff utilization to support practice growth and efficiency
Monitored patient satisfaction, using data analysis to identify areas of service improvement and enhance the patient experience
Tracked outcomes to assess effectiveness and worked with clinicians to adjust practices based on data-driven insights
Developed preventive care programs by analyzing patterns in oral health issues and designing educational initiatives to promote better patient outcomes
Evaluated clinical staff performance by analyzing productivity, treatment efficiency, and patient outcomes to recommend targeted improvements and staff training.

Microsoft WordCritical ThinkingHealthcare Management