Nov 2024 – Present · 1 yr 6 mos

May 2024 – Present · 2 yrs

• www.b21.vc

Nov 2023 – Present · 2 yrs 6 mos

Mar 2021 – Present · 5 yrs 2 mos

• Author of Beyond Good (2021) and The Metaverse Economy (2023)
• When we think of global corporations and business in general, do we feel pride in how we do things? Are we doing enough, given the undeniable reality of global climate change and the inequality faced by millions of people every day? Beyond Good is a call to arms for business leaders to recognize how they can do well by doing good

Apr 2020 – Dec 2021 · 1 yr 8 mos

Mar 2019 – Present · 7 yrs 2 mos

Jan 2019 – Present · 7 yrs 4 mos

• https://www.linkedin.com/showcase/one-vision-podcast/

Sep 2018 – Jul 2019 · 10 mos

Jan 2018 – Dec 2022 · 4 yrs 11 mos · London Area, United Kingdom

• FinTech Talents is new two-day tech festival for London, focusing on the technology transforming financial services and the creators, innovators and users that are powering change. It is an event that aims to bring together a unique community of academia, financial services institutions, fintechs, service providers and the talent of today and tomorrow and explore the tech and talent driven future of financial services.
• https://www.fintechtalents.com/

Nov 2017 – Present · 8 yrs 6 mos · Washington DC-Baltimore Area

• Developing and growing ecosystem to make banking better - and to better address unmet needs of consumers, including older adults and women. Connecting founders with funders - with specific focus on underrepresented entrepreneurs.

Aug 2015 – Dec 2017 · 2 yrs 4 mos

• Foster ecosystem of startup entrepreneurs, VCs, and thought leaders to generate awareness of needs & wants of 50-plus. Collaborate with internal and external entities to spark innovation in the 50-plus market, to create better solutions to empower older adults to live the lives that they want, with focus on FinTech, Digital Health, and Caregiving. Manage the Financial Services portion of the AARP LivePitch Program. Launch the first edition of the financial services frontier to quantify and qualify opportunities in the marketplace for older adults and caregivers.

Dec 2014 – Aug 2015 · 8 mos

• Lead customer-centric consultation team; responsible for user engagement and retention. Ensure operational readiness with new feature capability deployment.
• Collect and analyze operational data. Provide critical insights to C-Level; drive strategies to increase adoption of our cloud-based multi-channel technology platform and enhance overall customer experience.
• Create and optimize internal processes to improve operational efficiencies and scalability.
• Leverage cross-functional product, development, and marketing resources to continuously improve our text and video solution offerings. Ensure operational readiness with new product releases.
• Develop quality metrics and monitor performance of providers. Drive customer success and help customers achieve target results through utilization of our platform.

Jan 2011 – Nov 2014 · 3 yrs 10 mos · Washington DC-Baltimore Area

• Act as subject matter expert for Business Support Systems:
• Establish platform requirements and solution architecture for an operator in support of next generation network
• Provide vision on launch and future state strategy
• Develop artifacts for RFP
• Oversee vendor solution assessment and provide recommendation for solution implementation
• Establish resource and budget requirements

Feb 2007 – Jan 2011 · 3 yrs 11 mos

• Responsible for Amdocs solution management at Clear; ensure alignment and integration cross solution teams to support customer's needs.
• Responsible for release management and program management of Amdocs solution implementation at XOHM; lead internal delivery teams and collaborate with external stakeholders in requirements rationalization and implementation while maintaining alignment with strategic objectives; manage prioritization of requirements pipeline; ensure successful and timely delivery of releases to support business needs. Develop trusted advisor relationships and serve as customer advocate to Amdocs to ensure high customer satisfaction.

Feb 2006 – Feb 2007 · 1 yr

• IT Operations Management and Strategy Consulting

Jun 2005 – Feb 2006 · 8 mos

• Responsible for managing teams to provide technology and business consulting services to telecommunications clients.

May 2003 – Jun 2005 · 2 yrs 1 mo

• Responsible for conceptual business case evaluation and solution design in support of CBS strategic efforts. Provided technology consulting and analytical services to various business organizations within Nextel.

Mar 2001 – May 2003 · 2 yrs 2 mos · Washington DC-Baltimore Area

• Complete responsibility for the implementation of SOTAS solutions for Fortune 100 telecommunications providers. Defined and documented project requirements, timelines, and resources to ensure on time delivery within budget constraints. Conducted risk assessment and implemented appropriate mitigation plan.

Jan 2000 – Jan 2001 · 1 yr

• Responsible for creation of functional service requirements and implementation of new voice and data products. Managed project activities to ensure objectives were met within schedule, budget, and staffing constraints.