Ujjwal Tyagi — Product Manager

As a Product Consultant with 8+ years at Amazon and recent experience in the startup space with Oriserve, my career has been centered on solving complex operational challenges through data-driven, user-centric products. At Amazon, I worked across supply chain, backend systems, and internal tools—leading initiatives that impacted over a million employees globally. From launching cost-saving, in-house platforms to streamlining user acceptance testing (UAT) and post-launch support, I’ve consistently delivered solutions that enhanced both efficiency and experience. At Oriserve, I stepped into a fast-paced AI startup environment, contributing to conversational product development and exploring scalable B2B integrations. This experience sharpened my ability to move quickly, build lean, and think strategically about product-market fit. Along the way, I’ve developed strong cross-functional instincts—translating business needs into technical requirements, collaborating with engineering and design, and driving projects through the full product lifecycle. Core strengths: • Product Strategy & Analysis • UAT & Post-Launch Support • Agile & Scrum Execution • Stakeholder Management • Data-Informed Decision Making • User Experience Optimization • Operational Process Design • AI-Powered Product Development Now, I’m excited to bring this hybrid experience to Google, where I’m diving deeper into product solutions at scale—continuing my journey of building impactful products that sit at the intersection of business, tech, and user delight. My goal remains the same: build purposeful products, solve real problems, and grow with teams who value collaboration, clarity, and outcomes.

Stackforce AI infers this person is a Product Consultant with expertise in AI and E-commerce solutions.

Location: Gurugram, Haryana, India

Experience: 9 yrs 2 mos

Skills

Product Strategy
Customer Service
Ai-powered Product Development
Product Management
User Acceptance Testing
Operational Process Design
Supply Chain Management
Operations Management

Career Highlights

Led initiatives impacting over a million employees at Amazon.
Successfully launched cost-saving in-house platforms.
Developed AI-powered products in a fast-paced startup environment.

Work Experience

Google

Product Solutions Consultant (1 yr)

Oriserve

Senior Business Analyst (2 mos)

Amazon

Product Specialist (3 yrs 11 mos)

Operations Executive (4 yrs 3 mos)

Education

Bachelor's degree at GRAPHIC ERA HILL UNIVERSITY

Secondary at Adarsh Bal Niketan IITR

Ujjwal Tyagi

Product Manager

Gurugram, Haryana, India9 yrs 2 mos experience

Highly StableAI Enabled

Key Highlights

Led initiatives impacting over a million employees at Amazon.
Successfully launched cost-saving in-house platforms.
Developed AI-powered products in a fast-paced startup environment.

Stackforce AI infers this person is a Product Consultant with expertise in AI and E-commerce solutions.

Contact

Skills

Core Skills

Product StrategyCustomer ServiceAi-powered Product DevelopmentProduct ManagementUser Acceptance TestingOperational Process DesignSupply Chain ManagementOperations Management

Other Skills

Technical ConsultationBilling SystemsGenAIOpenAIAzureSTTTTSPerformance MetricsSQLData ValidationData AnalysisDaily OperationsGoogle AdsAdsenseService Delivery

About

Experience

9 yrs 2 mos

Total Experience

8 yrs 2 mos

Average Tenure

1 yr

Current Experience

Google

Product Solutions Consultant

May 2025 – Present · 1 yr · Gurugram, Haryana, India · Hybrid

Part of the Google Ads Billing team, managing billing-related issues for large global customers. I specialize in resolving complex escalations, ensuring accuracy in billing, and delivering excellent customer support to strengthen trust and client relationships.

Technical ConsultationBilling SystemsProduct StrategyCustomer Service

Oriserve

Senior Business Analyst

Mar 2025 – May 2025 · 2 mos · Noida, Uttar Pradesh, India · On-site

Led and successfully converted a GenAI voice bot from proof of concept to a full-fledged deployed project, leveraging OpenAI (LLM), Azure (infrastructure), and ElevenLabs (STT/TTS) to deliver scalable and impactful customer interactions.

GenAIOpenAIAzureSTTTTSAI-Powered Product Development+1

Amazon

2 roles

Product Specialist

Promoted

Feb 2021 – Jan 2025 · 3 yrs 11 mos · On-site

Assisted Senior Product Manager and launched multiple in-house platforms (MyHR, USC, Payroll), overseeing the product roadmap and aligning key milestones with business objectives, resulting in the deprecation of third-party tools and $3M in annual cost savings
Assessed business processes, anticipated requirements, identified areas for improvement, and developed and implemented effective solutions
Configured and launched an MVP product with a global eligibility engine for leave calculations, reducing case manager headcount by 15%, average handling time by 25%, and operational costs by 20%
Collaborated with engineering teams to prioritize feature backlogs, define user stories, and address blockers, reducing development delays by 30% and ensuring timely delivery of features
Led User Acceptance Testing (UAT), designing over 100 test cases across five major product releases, improving product quality by 35% and achieving a 28% increase in user satisfaction. Performed data validation and cleansing using SQL to ensure accuracy and reliability of data used in UAT and production environments
Designed and implemented dashboards in Quicksight, providing real-time analytics for stakeholders to monitor KPIs, improving decision-making speed by 15%
Integrated AI tools for automating test case creation and documentation, increasing team productivity by 80% and accelerating feature deployment
Acted as a liaison between customers and internal teams, ensuring customer feedback was incorporated into product development cycles
Partnered with business and marketing teams to develop go-to-market strategies, ensuring seamless adoption and a 99.7% satisfaction rate post-launch

Performance MetricsCustomer ServiceProduct StrategyUser Acceptance Testing

Operations Executive

Nov 2016 – Feb 2021 · 4 yrs 3 mos · On-site

Pioneered the onboarding of 507 diverse dropship nodes across South and West India, increasing regional fulfillment capacity
by 38%
Collaborated with major brands like Bajaj, Bosch, and Mondelez to optimize supply chain logistics, achieving a 20% reduction in
lead time for last-mile delivery
Conducted in-depth workflow analysis and implemented process automation for inventory management, reducing stock-outs
by 30% and improving order fulfillment accuracy
Managed operations for the Great Indian Festival, where dropship nodes contributed to over 46% of order fulfillment, ensuring
a 93% on-time delivery rate during high-demand periods
Developed self-learning modules for sellers, facilitating the onboarding of 37% of FBA sellers to the dropship model, resulting in
a 15% increase in order processing capacity
Deployed a centralized fulfillment tracking dashboard leveraging real-time analytics, enabling faster insights into supply chain
bottlenecks and improving decision-making speed by 25%