Umar Khan

Business Analyst

Bhopal, Madhya Pradesh, India10 yrs experience

Most Likely To SwitchHighly Stable

Key Highlights

8 years of diverse industry experience
Proven track record in driving business metrics
Passionate about data-driven decision making

Stackforce AI infers this person is a Business Analyst with expertise in Marketing and Customer Relationship Management.

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Skills

Core Skills

Business AnalysisProject ManagementCustomer Service ManagementSales & MarketingSalesDigital Marketing

Other Skills

Customer Relationship Management (CRM)Data VisualizationMarket ResearchPerformance AnalysisRequirement SpecificationsProject PlanningUser StoriesBRDIT Business AnalysisRequirements GatheringMinitabMicrosoft ExcelHuman resource companionEmail EtiquetteLeadership

About

As an experienced Business Analyst, I am passionate about analyzing market trends, developing effective marketing strategies, and building strong client relationships. With 8 years of experience in different industries, I have a proven track record of success in driving business metrics and delivering results that exceed expectations. Throughout my career, I have honed my skills in project management, stakeholder communication, and data analysis. I thrive in dynamic environments and am able to adapt quickly to changing circumstances. Additionally, my ability to identify opportunities for process improvement has allowed me to consistently exceed business objectives and deliver exceptional results. I am constantly seeking to broaden my knowledge and skills in order to stay ahead of industry trends and provide innovative solutions for my clients. If you're looking for a dedicated and results-driven Business Analyst, I would be honored to connect with you.

Experience

10 yrs

Total Experience

1 yr 5 mos

Average Tenure

3 yrs 2 mos

Current Experience

Xtranet technologies limited

Business Analyst

Apr 2023 – Present · 3 yrs 2 mos · Bhopal · Remote

Experienced Business Analyst with a proven track record in analyzing market trends, developing marketing strategies, and building client relationships. Skilled in driving business metrics, leading cross-functional teams, and identifying growth opportunities. Strong communication, problem-solving, and project management abilities. Passionate about leveraging data and technology to drive business innovation and growth.

Customer Relationship Management (CRM)Data VisualizationMarket ResearchBusiness AnalysisPerformance AnalysisRequirement Specifications+7

Sutherland

Back Office Analyst

Jun 2022 – Mar 2023 · 9 mos · Bhopal, Madhya Pradesh, India · On-site

Microsoft ExcelHuman resource companionEmail EtiquetteLeadershipTeam MotivationCustomer Service Management

Taskus

Senior Support Specialist

Oct 2020 – Apr 2022 · 1 yr 6 mos · Bhopal, Madhya Pradesh, India · Remote

Customer ExperienceTechnical SupportCustomer SatisfactionTeam MotivationCustomer Service Management

Eatrients healthy food services

BDA

Aug 2019 – Jul 2020 · 11 mos · Bhopal, Madhya Pradesh, India

Social Media MarketingSales & MarketingSalesRetail SalesMarketingCustomer Service Management+2

Hawa valves

Sales Executive

Mar 2016 – Jul 2018 · 2 yrs 4 mos · Bhopal, Madhya Pradesh, India · On-site

As a Sales Executive, my primary responsibility was to formulate effective strategies to boost the company's business. I successfully generated leads and catered to clients' requirements. I scheduled meetings with potential clients and delivered comprehensive product presentations. Once clients were satisfied with our offerings, I provided them with detailed quotations and guided them through the payment process. My proficiency in communication and customer service helped me achieve outstanding results and maintain a loyal customer base.

SalesLead GenerationBusiness DevelopmentTeam MotivationCustomer Service Management

Animus digital marketing pvt ltd.

Internship

Jun 2015 – Aug 2015 · 2 mos · Bhopal Area, India · On-site

As a digital marketing professional, I successfully executed lead-generation strategies by leveraging social media platforms such as Facebook, Instagram, and Twitter to engage and connect with potential clients. My experience in this role allowed me to develop a thorough understanding of online marketing and the critical role that social media plays in the digital marketing landscape.

SMMOn page-of pageSocial MediaSEOGoogle AdsDigital Marketing+1

Self-employed

Independent Sales Agent

Apr 2014 – Feb 2015 · 10 mos · Bhopal Area, India

I have previously worked as an agent in the automobile sector, where my responsibilities included procuring second-hand cars and facilitating their sale to customers. In this role, I leveraged my knowledge of the automobile industry to identify and acquire cars that were in demand among customers. I also ensured that the cars were in good condition and priced appropriately to attract potential buyers. Additionally, I was responsible for negotiating with customers and finalizing sales transactions. Through this experience, I gained valuable skills in customer service, sales, negotiation, and the automobile industry as a whole.

Social MediaCustomer ServiceAutomobilesSales