Umesh C M

Operations Associate

Bengaluru, Karnataka, India11 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

6+ years of experience in system administration
Expertise in end-point security and mail administration
Proficient in troubleshooting hardware and software issues

Stackforce AI infers this person is a System Administrator with a focus on IT support in the SaaS industry.

Contact

Skills

Core Skills

System AdministrationTechnical Support

Other Skills

Laptop preparationAsset Tracker maintenancePrinter InstallationNetwork printer configurationMS Outlook troubleshootingMcAfee AV Compliance trackingLinux troubleshootingMac system configurationSystem ImagingBasic Firewall ConfigurationRouter ConfigurationTally installationSoftware InstallationsNetwork ConfigurationWi-Fi Troubleshooting

About

Holding 6+ years’ experience in system admin with demonstrated history of working in the information technology and services industry. Skilled in Desktop & laptop software, hardware issues, end-point security, mail administration and server administration (AD)

Experience

11 yrs 1 mo

Total Experience

3 yrs 8 mos

Average Tenure

4 yrs 6 mos

Current Experience

Meesho

System Administrator L2

Dec 2021 – Present · 4 yrs 6 mos · Bengaluru, Karnataka, India

Capillary technologies

Engineer IT

Jan 2017 – Oct 2021 · 4 yrs 9 mos · Bangalore Urban, Karnataka, India

Capillary Technologies is a software product company, which provides cloud-based Omnichannel Customer Engagement, eCommerce platform and related services for retailers and brands
My Core Areas,
Checking day today Tickets resolving the issues
Laptop preparation for onboarding employees with required applications
Maintaining Asset Tracker, User access Tracker.
Printer Installation & Troubleshooting, Network printer configuration
Configuration & troubleshooting of MS Outlook
McAfee AV Compliance and noncompliance tracking and resolving the same
Basic troubleshooting of Linux and Mac
Adding Mac systems to Domain controller,
Enabling encryption for Mac users and McAfee installation on the systems
Mac OS reinstallation (Upgradation and Downgrade)
System Imaging
Basic Firewall Configuration, Router Configuration.
Tally installation, configuration and troubleshooting
Automated Backup

Laptop preparationAsset Tracker maintenancePrinter InstallationNetwork printer configurationMS Outlook troubleshootingMcAfee AV Compliance tracking+8

Flatworld solutions

System Administrator

Mar 2015 – Jan 2017 · 1 yr 10 mos · Bengaluru, Karnataka, India

Flatworld Solutions (FWS) is a global corporation offering solutions in IT, Business Consulting and Outsourcing Services
My Core Focus were,
Checking day today tickets and resolving issues
Software Installations like Win XP, win 7, Win 8 & 8.1 and MSOffice etc.
Network Configuration, Wi-Fi Configuring & Troubleshooting
Printer Installation & Troubleshooting, Network printer configuration
Configuration & troubleshooting of MS Outlook & outlook express
Taking Backup
Installing and troubleshooting of Adobe products (Photoshop, Illustrator, InDesign etc.)
Installing and troubleshooting AutoCAD
Taking care onboarding and exit formalities of employees
Creation and deletion email Id
Troubleshooting FTP issues
Basic firewall configuration
Communicating with Vendors for Hardware related issues