Oct 2024 – Present · 1 yr 8 mos · Austin, Texas, United States · Remote

•  Screen, contact, and verify user study participants, ensuring all information is accurate.
•  Schedule, reschedule, and confirm collection appointments, keeping participants informed throughout.
•  Provide participants with detailed information on study processes, including compensation and expectations.
•  Maintain and update participant data across all study platforms as needed.
•  Address participant concerns and resolve issues (e.g., cancellations, rescheduling) in a timely manner.
•  Send study reminders and ensure participants attend scheduled sessions.
•  Collaborate with Team Leaders and Site teams, adhering to all policies and protocols, and escalating issues as required.
•  Utilized the Airtable applicant tracking system (ATS) for managing candidate information and tracking recruitment
• metrics.
•  Responsible for overseeing junior recruiters, providing them with adequate training, support, and guidance.
•  Managed social media campaigns and contributed to the development and execution of various marketing strategies.
•  Promoted and managed referral programs to increase candidate acquisition and engagement, resulting in improved
• brand reach and conversion rates.