Vaibhav pratap Singh

Full Stack Engineer

Gurugram, Haryana, India1 yr experience

AI EnabledAI ML Practitioner

Key Highlights

Proficient in both frontend and backend development.
Strong technical support experience with Adobe products.
Actively up-skilling in Artificial Intelligence.

Stackforce AI infers this person is a Full-Stack Developer with strong technical support experience in SaaS environments.

Contact

Skills

Core Skills

Technical Support

Other Skills

Network SecurityAdobe PhotoshopTechnical AssistanceAI & AutomationCybersecurity Incident ManagementRoot Cause AnalysisGoogle CloudFirewallsDynamic Host Configuration Protocol (DHCP)DNS ServerAnyDeskSoftware ConstructionInternet Protocol Suite (TCP/IP)Domain Name System (DNS)Virtual Private Network (VPN)

About

I am a passionate Full-Stack Software Developer who views code as a powerful tool for creation. As a B.Tech Computer Science Engineering graduate, I thrive on the challenge of bringing digital ideas to life, from the initial wireframe to a polished, performant web application. My core experience lies in Frontend and Backend Web Development, where I balance delivering exceptional user experiences with architecting efficient server-side systems. What sets me apart is my ability to combine technical skills with a keen eye for design, honed through practical experience with Adobe products and Canva. This dual proficiency ensures the solutions I build are not just functional, but also visually engaging. Driven by the universal growth of technology, I am actively dedicating time to up-skilling in Artificial Intelligence (AI), seeking opportunities to deep-dive into this field and apply its transformative power to software development.

Experience

1 yr

Total Experience

1 yr

Average Tenure

Current Experience

Tp

2 roles

Technical Support Specialist

Apr 2025 – Jul 2025 · 3 mos · Gurugram, Haryana, India · On-site

Provide first-line technical support to customers for a wide range of Adobe products (e.g., Photoshop, Illustrator, Premiere Pro, Acrobat).
Diagnose and troubleshoot technical issues related to software installation, activation, functionality, and performance.
Document all support interactions and resolutions accurately in the CRM system.
Educate customers on product features and best practices to prevent future issues.
Collaborate with engineering and product teams to report and resolve complex bugs or widespread issues.
Stay up-to-date with new product releases, features, and technical updates from Adobe.
Maintain a high level of customer satisfaction through professional and empathetic communication.

Network SecurityAdobe PhotoshopTechnical Support

Technical Support Engineer

Apr 2025 – Jul 2025 · 3 mos · Gurugram, Haryana, India · On-site

Provided technical resolution for complex software licensing and installation issues. Utilized CRM systems to document troubleshooting workflows and technical knowledge bases.

Technical SupportTechnical Assistance

Ienergizer it services

Technical Support Executive

Apr 2024 – Apr 2025 · 1 yr · Gurugram, Haryana, India · On-site

Resolved 1,500+ issues related to website functionality and application performance. Used Chrome Dev Tools to replicate product bugs and diagnose client-side vs. server-side errors. Provided detailed technical documentation for bug fixes and recommended feature improvements to engineering teams. Guided clients through complex API integrations and adherence to development best practices.

Technical SupportAI & Automation