V

Vaishnavi Kanagaraj

AI Researcher

Bengaluru, Karnataka, India4 yrs 5 mos experience
AI EnabledAI ML Practitioner

Key Highlights

  • Hands-on experience with ML Flow and Airflow.
  • Expertise in the entire Data Science Cycle.
  • Strong foundation in Machine Learning and AI.
Stackforce AI infers this person is a Data Science and AI professional with strong technical support experience.

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Skills

Core Skills

It Service ManagementTechnical SupportCustomer Support

Other Skills

AlgorithmsAmazon Web Services (AWS)Analytical SkillsAnalyticsArtificial Intelligence (AI)C (Programming Language)Computer VisionConvolutional Neural Networks (CNN)Critical ThinkingData ScienceData VisualizationEngineeringEscalation ResolutionGenerative AIGoogle Cloud Platform (GCP)

About

I am currently pursuing my master's in Machine Learning and Artificial Intelligence. I have a keen interest in advancing my knowledge and skills in this dynamic field, particularly focusing on large language model (LLM) I bring hands-on experience with tools like ML Flow and Airflow, which are pivotal in managing the machine learning lifecycle efficiently. My expertise extends across the entire Data Science Cycle, including data pipeline creation, data warehousing, data cleaning for exploratory data analysis (EDA), machine learning and deep learning model building, deployment, testing, and continuous improvement cycles. In addition to my technical skills, I am well-versed in coding with Python, I've also studied business intelligence tools like MS PowerBI, which I use to create interactive and insightful dashboards.My academic background from IIIT Bangalore has provided me with a solid foundation in machine learning, artificial intelligence, Natural language processing and data science. Through rigorous coursework and practical projects, I have honed my abilities in these areas, preparing me to tackle complex problems and deliver innovative solutions. My approach is to always strive for clarity and impact, ensuring that the information is accessible and actionable. I am passionate about leveraging AI and ML to solve real-world problems and am always eager to learn and grow in this field. Feel free to connect with me at vaishnavik1406@gmail.com for any collaboration, discussion, or networking opportunities.

Experience

4 yrs 5 mos
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Hcl technologies

Senior Analyst

Oct 2020Jun 2023 · 2 yrs 8 mos · Bengaluru, Karnataka, India · Remote

  • Managed resolution of 50+ software & application incidents monthly using the ServiceNow platform & adhering to the ITIL framework
  • Configured servers, operating systems, & applications to enhance operational efficiency, system performance, & streamline workflow processes
  • Resolved hardware & software issues, leveraging troubleshooting software, hardware diagnostic tools, & tech support platforms to boost productivity
  • Provided expert recommendations on IT requirements, enhancing user satisfaction using IT management systems for analysis
  • Demonstrated attentive customer service by actively listening to customer concerns, swiftly addressing issues within 24 hours, & escalating significant matters to the appropriate team using the ticketing system
Problem SolvingMicrosoft OfficeIT Service ManagementTechnical Support

Ovi hosting pvt. ltd.

Technical Support Analyst

Jun 2018Mar 2020 · 1 yr 9 mos · Bengaluru, Karnataka, India · On-site

  • Maintained records of 30+ customer reviews weekly & collected client feedback through surveys & focus groups
  • Mitigated escalation issues & recurring problems through in-depth root cause analysis, resulting in a 30% decrease in escalations & a 10%
  • reduction in recurring issues
  • Expertly managed website setup configuration, navigated panel issues, & troubleshooted server challenges to enhance site performance &
  • ensure seamless user experience
Problem SolvingWeb Content WritingTechnical SupportCustomer Support

Education

Liverpool John Moores University

Master of Science - MS — Machine Learning and Artificial Intelligence

Sep 2022Sep 2024

International Institute of Information Technology Bangalore

Executive Post graduate programme — Machine Learning and Artifical Intelligence

Sep 2022Oct 2023

New Horizon College of Engineering

Bachelor of Engineering - BE — Computer Science

Jun 2013Jun 2017

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