Mar 2022 – Mar 2023 · 1 yr · India

• Responsible for Product & Engineering to identify the capabilities in Audio, Video, Images (assets) processing and generation space and produce a showcase 'able product to potential customer in social media influencer space.
• Architected end-to-end development of video processing pipeline on AWS, front-end application & infrastructure.
• I wrote video processing pipeline for processing large set of videos and assets, which included colour-grading (colour space of videos to support standard 2k & 4k screens), applying filters, clipping, joining, adding text components, music/audio, transcoding videos for multiple devices and platforms.
• I owned end-to-end development (contributed to code) and architecture of complex pipeline for
• o Label/text/object detection use AWS rekognition
• o segment detection in the video
• o shot change and media-feature extraction for generating permutations of video clips
• Flipping of videos, using Auto-Flip library, to convert from landscape to portrait version considering person/object of interest using pre-trained ML models.
• Wrote CI/CD pipelines.

Sep 2020 – Jan 2022 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Leading multiple data engineering teams of targeted 40 team members for CRM Data Infrastructure that is laying the foundation for Twilio's vision for next generation CRM infrastructure.
• Responsible for
• creating data engineering teams from scratch
• different aspects of data ingestions by multiple connectors to source from customer data-sources to Twilio's data infrastructure, applying transformations, performing Identity resolution and relationship compilation on the customer data,
• providing insights and interface for reading the unified profile in form of set of APIs based on identity attributes such as email, phone, business identifiers etc.
• Hiring at multiple levels, growth plan for team-members
• operational & quarterly planning, stakeholder communications,
• participation with product counterparts for product roadmap and establishing milestones,
• annual resourcing & budget planning.

Jun 2019 – Jul 2020 · 1 yr 1 mo · India

• As a part of the Last Mile team, responsible for
• ensuring seamless experience for customers for approximately 1MM deliveries a day and 2-3MM deliveries on peak volumes
• owning a system with 40,000-70,000 transactions per sec.
• essential infrastructure for communication b/w delivery associate & customers.
• Lead teams to ensures a secure delivery to customers and secured returns to sellers while also ensuring the safety features are available for Delivery Associates when they need help.
• many of India first delivery initiatives including Telephony service, which connects the Customer with Delivery Associate(DA) using a bridge and PIN protecting privacy of phone-numbers of either party. The bridge info is shared with customers when the package is 'Out-on-road' for delivery. The service establishes the communication between the customer and DA for multi-million package deliveries per day during Amazon sale events.
• service that has a very simplified user-interface(a SMS and/or push-notification) and highly complex backend system including integrations with internal and 3rd-party systems.
• Accomplished features like
• Bottle returns for DE,
• Amazon Pay payments instruments at door-step,
• Cash loads to Amazon pay balance,
• Global Regionalisation of mobile application,
• Partial deliveries and rejects of orders and other features
• (With a team of highly efficient technology passionate individuals/manager who come together and solve problems which have never been addressed before - for India and for the world. All this with a healthy operational excellence score for the team with rewarding efforts)
• reduced the infrastructure cost by optimising and tweaking the architecture by 35%, which resulted in maintaining a balance in shipping new features and tech debt cleanup(maintaining sub 15 issues - 95% of the time)
• accomplish these for customers, lead the operational planning, hiring, career planning, growth and promotions of ICs and managers

Mar 2017 – May 2019 · 2 yrs 2 mos · Gurgaon, India

• As a part of Loyalty engineering at Expedia, responsible for various technology, functional & business delivery aspects, own end-to-end development of high performance cloud-native micro-services platform - in a culture of Test'n'Learn innovation and fast execution.
• Lead and contributed efforts on Loyalty system's monolith to Micro-services migration with high quality deliverables, unlocking the potential of distributed teams targeted for Expedia Group brands and it's partner.
• Owned some of the high performing APIs of Loyalty system. Optimized the services to a sub 50ms contract with stringent system and business metrics.
• Achieved significant operational savings(60%-70%) through automation and improvements in Cloud Native Systems, reliability and operability, making use of AWS EC2, ECS, VPC, ELB, Route53, DynamoDB, S3, IAM, Lambda, RDS, API Gateway, Graphite/Grafana dashboards, Haystack(Expedia owned - resilient, scalable tracing and analysis system), Splunk, Cloudwatch, Redis, Vault etc
• Responsible for taking data driven and effective decisions in a dynamic environment of changing and shuffling priorities.
• Owned Growth, Coaching and mentorship of team members and other fellow colleagues in different geographies, to help them mature in their role/position and next level.
• Effectively aligned 'Member Only Deals' organization objectives with team goals and actively set priorities using OKRs
• Ensured trouble free frequent product releases using agile/scrum. Focused on continuous improvements and adoption of processes such as agile, fixed release cycles - sprints.
• Delivered products against stringent SLA requirements on scale, latencies and resource utilization.
• Managed and delivered the 'Loyalty Platform' for integration with Expedia group brands and many of Expedia's partner leveraging company's cloud based white-labeled platform by owning design, architecture, and OPs support.

Dec 2013 – Mar 2017 · 3 yrs 3 mos

• Worked directly with the CTO to help build the startup's web vertical leading a team of 5 managers and over 80+ developers. Set up agile processes and built teams that have developed technology products for 30+ startups & enterprise and successfully delivered 100s of web & mobile apps across domains. Also acted as technical advisor to many Start up customers of the company to help them choose right stack by providing them with ability to scale.
• Created & Lead engineering culture for the end to end delivery practices by hiring and managing the best talent at both managerial and IC level. Responsible for defining the growth path, technology investment and planning.
• Along the way I designed & architected solutions, setup deployment pipelines by treating infrastructure as code, designed experiences, managed high performing teams.

Dec 2011 – Nov 2013 · 1 yr 11 mos

• Worked directly with the CTO to help grow the startup's web vertical to over 80+ developers. Set up agile processes and built teams that have developed technology products for 30+ startups & enterprise and successfully delivered 100s of web & mobile apps across domains.
• Along the way, designed & architected solutions, setup deployment pipelines by treating infrastructure as code, designed experiences, managed high performing teams.
• Product Engineering, Road map planning, Feature Development, Market study and analysis, Leadership

Aug 2011 – Dec 2011 · 4 mos · New Delhi

• Went on to build an e-commerce startup around luxury food goods and their supply -- which were a supposed to be part of larger system where foodies come together to share the authentic recipes to have the ultimate experience

Jan 2011 – Aug 2011 · 7 mos · Noida Area, India

• Helped build the startup ENFOLD - a high volume transaction system which maintains user's document securely by encrypting using sophisticated algorithms.
• Effectively aligned team goals with the organization and actively sets priorities
• Ensured trouble free frequent product releases using agile/scrum. Focused on continuous improvements and adoption of processes such as agile, fixed release cycles - sprints.
• Delivered products against stringent SLA requirements on scale, latencies and resource utilization.
• Handled technical management, design/architecture, and ops support.
• Worked on Java/JEE, Agile, SaaS, high scale, performant and high reliability systems.

Nov 2007 – Mar 2011 · 3 yrs 4 mos · Gurgaon, India

• Worked as a key member of product engineering team for various products including Egnyte - enterprise cloud storage solutions, Royal Mail (UK) - eCommerce platform, TradeBeam - Global Trade Management, Premier Farnell - eCommerce, IDC - data analytics and many more using Enterprise Java, Spring, Oracle database technologies to create highly scalable and performant applications.

Apr 2006 – Oct 2007 · 1 yr 6 mos · Noida Area, India

• As a part of their supply-chain-management team, took on the responsibilities to automate the manual processes, quality checks and was responsible for writing optimized and efficient database objects & stored procedures to process very large scale & high volumes of data.

Jun 2005 – Mar 2006 · 9 mos

• Developed the search indexing system for the organisation to reduce the manual effort of looking and matching resumes with highly efficient indexing engine on top of MSSQL server and Java (J2EE) by providing a bulk indexing sub-system(processing ~500 resume/sec) and a Query System with search criteria and pagination.