Vedant Gupta

Product Manager

Noida, Uttar Pradesh, India4 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 4 years of Salesforce platform experience.
  • Automated approval process saving 8 hours per week.
  • Provided support to over 500 users with high case resolution.
Stackforce AI infers this person is a Salesforce-focused professional with expertise in CRM solutions and integration.

Contact

Skills

Core Skills

Salesforce

Other Skills

Agile MethodologiesAgile Project ManagementAmazon Web Services (AWS)ApexApttus CPQC++Cascading Style Sheets (CSS)Change SetConfigure Price Quote (CPQ) SoftwareContinuous Integration and Continuous Delivery (CI/CD)CopadoCustomer Satisfaction (CSAT)Data LoaderDeploymentEinstein Trust Layer

About

Having 4 year of working experience in the salesforce platform including Visualforce pages, Lightning Components, Lightning web Components, Apex, Triggers, and Integration. As a Salesforce Administrator and developer focused on Configuring, customizing, migrating & and enhancing CRM modules. Creation of Special Data Type fields like Picklists, Formula Fields & and Relationship Fields. Creation of Automation like Validation Rules, Workflows, Process Builders, Flows, Approval Processes & and Lead Assignment Rules. Provided Salesforce support to 500+ users, resolving 95% of cases within SLA. Automated manual approval process using Flow, saving 8 hours/week. Created Apex trigger to sync Contact data with custom objects. Deployed configuration changes using Change Sets and maintained sandbox refreshes. Creation of Applications, Objects, Tabs, Fields, Record Types, Page Layouts & Lightning Pages. Managing Users, Profiles, Permission Sets, Permission Set Groups and roles. Migration/Deployment of Configuration and Customization from the lower environment to the higher environment. Worked on Salesforce Integration Rest API. Worked on Postman Tool for API Testing. Worked on Integration between organizations without code. Worked on various clouds like Sales, Service, Experience, and Health Cloud.

Experience

4 yrs 6 mos
Total Experience
4 yrs 6 mos
Average Tenure
4 yrs 6 mos
Current Experience

Tata consultancy services

2 roles

System Engineer

Jan 2024Present · 2 yrs 5 mos · Noida, Uttar Pradesh, India · Hybrid

  • Salesforce sales cloud / service cloud
Salesforce Sales CloudSalesforce Service CloudSalesforce

Assistant System Engineer

Nov 2021Dec 2023 · 2 yrs 1 mo · Noida, Uttar Pradesh, India · Hybrid

  • CLIENT - GE Healthcare
  • Salesforce service cloud & Field service lightening.
Salesforce Service CloudField Service LightningSalesforce

Aashman foundation

Web Developer

Jul 2020Jan 2021 · 6 mos · Haryana, India · Remote

Education

Galgotias University

Master of Computer Applications - MCA — Computer Software Engineering

Jan 2019Jan 2021

Institute of Management Studies (IMS) Ghaziabad - Business School

BCA — Computer Technology/Computer Systems Technology

Jan 2016Jan 2019

Manas Sthali public school Bareilly

10th

Jan 2013Jan 2014

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