Aug 2020 – Feb 2022 · 1 yr 6 mos · On-site

• Reviewing Epics create user stories, test plan, test cases based on FSD and BRD to understand application features and client requirements.
• Creating test plans, test cases based on developed modules according to sprint plan.
• Performing functional, regression, smoke, and integration testing, API testing using Postman on software applications.
• Executing test cases manually, logging defects, and tracking the status of bug resolution.
• Verifying that bugs or issues are fixed after developers address them, ensuring the application works as expected.
• Using defect tracking tools Jira, to report, manage, and track issues until they are resolved.
• Ensuring compatibility testing across different devices, browsers, and operating systems.
• Participating in daily stand-ups, sprint meetings to provide updates on testing progress, issues found, and risks.
• Ensuring that newly added features do not impact the functionality of existing features through regression testing.
• Retesting the application after fixes are applied to verify issues are resolved.
• Providing regular updates thru Jira on test execution progress, including defect reports, test case execution, and test completion.
• Ensuring that test cases are updated when features or requirements change during the project lifecycle.
• Ensuring the QA process is consistent and works well within Agile Methodologies.
• Keeping up to date with the latest testing tools, techniques, and industry standards.
• Providing feedback to improve the software development and testing process.

Jun 2018 – Jul 2020 · 2 yrs 1 mo · On-site

• Created and executed detailed test cases based on functional specifications and user stories, ensuring comprehensive test coverage.
• Performed manual testing including functional, regression, smoke, and user acceptance testing (UAT) to validate software behavior and usability.
• Identified, logged, and tracked defects in Jira, working with developers to prioritize and resolve issues.
• Collaborated with product managers and developers to clarify requirements and ensure alignment with business goals.
• Conducted exploratory testing to uncover edge cases and improve overall software reliability.
• Developed and maintained test documentation, including test plans, test case documents, and defect reports.
• Executed cross-browser and cross-platform testing to ensure compatibility and a seamless user experience.
• Actively participated in daily stand-ups, sprint planning, and sprint retrospectives within Agile teams.
• Contributed to the optimization of testing processes, reducing testing time by 15% through better test case organization.

Apr 2011 – May 2018 · 7 yrs 1 mo · On-site

• Sourcing product-related documents (new/updates) from client-provided websites.
• Organizing documents by adding bookmarks, interfiling, removing unnecessary data, and modifying document properties per client instructions.
• Creating workflows to streamline the document processing.
• Updating attributes and other relevant information in CATS Applications based on SOPs (Standard Operating Procedures).
• Ensuring that all updates are aligned with the client’s instructions.
• Engaging in daily discussions with the team to address queries, updates, targets, and SOP changes.
• Raising queries with SMEs (Subject Matter Experts) when issues or doubts arise that can’t be resolved within the team.
• Ensuring all deliverables are sent directly to the end client.
• Following Business Excellence and Standardization (BEST) methodologies in accordance with Cyient norms to maintain quality and consistency.
• Conducting quality clinics like Root Cause Analysis (RCA), Brainstorming sessions, and Fishbone Analysis to identify issues and implement corrective and preventive actions.
• Involved in various other processes like BIB (Business Information Base), Value Add, TOC (Theory of Constraints), and DLP (Data Loss Prevention).
• Handling energy logs, with no errors received from clients, demonstrating attention to detail and commitment to quality.
• Participated in internal and external audits of ISO-9001 and ISMS-27001.