Venugopal Shankar

Operations Associate

Bengaluru, Karnataka, India10 yrs 10 mos experience
Highly Stable

Key Highlights

  • CMMI certified with over 12 years of experience.
  • Expert in Document Management Systems and operational efficiency.
  • Proven track record in project coordination and management.
Stackforce AI infers this person is a Document Management and Operations expert with a focus on SaaS solutions.

Contact

Skills

Core Skills

Project ManagementOperations Management

Other Skills

Account ManagementAdministrative AssistantsAttention to DetailBusiness AnalysisBusiness ProcessBusiness Process ImprovementCRMClient LiaisonClient RelationsConsultingCoordinationCross-functional Team LeadershipCustomer Relationship Management (CRM)Customer Satisfaction (CSAT)Customer Service

About

CMMI certified Project Lead with 12 plus years experience in DMS - Document Management System, Dealer Sales, Pre Sales and Assisted Sales Competency. Contribute towards sustainable development for empowering, mainstreaming and to provide service for DMS. Suggested and worked directly with management, and Clients to create a more efficient work flow model between stages of support which later became the accepted standard. MS Office, Windows, Communication, Management, Report Writing/documentation, English, Training, Report Writing Skills, Web Based Application (search Engine, Forums...

Experience

10 yrs 10 mos
Total Experience
2 yrs 2 mos
Average Tenure
--
Current Experience

Writer corporation

3 roles

Regional Head - FOS Operations

May 2020Aug 2021 · 1 yr 3 mos · Hybrid

Engagement Manager

May 2019Apr 2020 · 11 mos · Hybrid

Operations Manager

Jan 2017Apr 2019 · 2 yrs 3 mos · Hybrid

Canon india

Project Lead

May 2015Jan 2017 · 1 yr 8 mos · Bangalore

Newgen software technologies pvt ltd

Senior Operations Executive

May 2014Apr 2015 · 11 mos · Bangalore

Aditya birla minacs

Consultant

Nov 2013Feb 2014 · 3 mos

Tyrus technologies pvt ltd

Project Co-Ordinator

Jul 2010May 2014 · 3 yrs 10 mos · Bangalore

  • Project Coordinator role includes day-to-day operational management of all the projects assigned in consultation with the gm/manager. provide technical support and assistance to the team in all aspects of Document management, coordination, and monitoring. manage the mobilization and provision on inputs of the project and production of outputs, according to the project document and the procedures. provide close and regular administrative and technical backstopping to all project/program components and respective project offices. establish reporting systems between the Client and project offices. identify and resolve implementation and operational problems with the assistance of the general manager if necessary. assist gm/manager in the process and creation of project related reports, documentation, process analysis, research papers, and presentations, ensure that information available to the gm/manager is accurate, ensure that the organization interests in the execution of the project(s) operations are safeguarded at all times, be responsible for the smooth operation of pmo, assure that all contractual obligations are adhered to and make the necessary contacts and efforts to ensure implementation of required targets, resolve/monitor major administrative issues of the project(s) and report on progress to the gm/manager, actively participate and provide input in the overall planning of the project(s) activities, be responsible for quality delivery of all intermediate and final outputs of project(s)..
  • Quality Control:
  • Consistently provided follow-up preventative support for all project sites.
Document ManagementProject CoordinationTechnical SupportOperational ManagementProject ManagementOperations Management

Education

Rani Sarala Devi Educational Institutions

Bachelor of Commerce (BCom) — Commerce

Jan 2006Jan 2008

Padmavathi School

Primary School

Jan 1991Jan 2001

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