Apr 2023 – Present · 3 yrs 2 mos · India

• Coordinating with business & operations leadership, including executive leadership, to define the product and provide updates on the program
• Managing costs and overall project budgeting
• Generating revenue by understanding the current needs of the customer and suggesting product improvements that convert into change requests
• Assessing and Optimizing performance across the program and verifying and validating the program on regular basis.
• Tracking customer requirements to closure in Agile/ Scrum environment and facilitated the team to get rid of impediments to achieve the sprint goals
• Driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and monitoring the implementation
• Serving as a technical and functional problem solver on the team, identifying innovative solutions to project deadlocks and resolving issues & constraints through consensus & sound judgment
• Interacting effectively with stakeholders and tech teams to support the ongoing partnership between teams and understand how the products are used in the organization
• Communicating with the multiple project teams and tracking their progress; implementing project plans within pre-set budgets and deadlines
• Understanding client needs, requirements, and expectations and devising solutions accordingly
• Designing new processes and improved existing processes through process re-design & organizational restructuring
• Dealing with client/user interaction for requirement gathering, risk assessment, finalization of technical architecture and discussions for effort/cost/time estimation and client co-ordination and reporting