Feb 2025 – Jun 2025 · 4 mos · Bellevue, Washington, United States · On-site

• Co-founder and technical leader of a stealth-mode SaaS venture innovating with AI to extend the capabilities and transform the user experiences of Microsoft's cloud-based products and services.

Mar 2023 – Feb 2025 · 1 yr 11 mos

• Microsoft Intune
• Data Science and AI Team
• Led experimentation and prototyping efforts for AI agent-based experiences in Microsoft Intune
• Implemented end-to-end prototype for Intune's Vulnerability Remediation Agent, which enabled the release of Intune's first AI Agent in conjunction with the initial release of Security Copilot Agent SDK.
• Advised leadership team on AI agent product strategy, authored organization's AI Agent Developer Guide
• Quality and Infrastructure Team
• Led AI and ML initiatives to improve infrastructure quality in collaboration with Data Science and AI Team
• Designed and built flexible analytics platform on Azure Fabric, enabling integration of diverse data
• sources with support for diverse ML and statistical models.
• Introduced and applied graph models derived from monitoring data to enhance the understanding and analysis of complex microservice architectures (400+ microservices) and their operational states.

Jun 2020 – Mar 2023 · 2 yrs 9 mos

• Microsoft Intune
• Data and Monitoring Team
• Managed a cross-disciplinary team of junior to Principal software engineers and SREs, overseeing and expanding the monitoring and alerting infrastructure for Intune’s 400+ microservices.
• Operated and scaled one of Microsoft’s largest globally distributed deployments of Azure Data Explorer, ingesting 2 trillion events per day and supporting queries on 50 trillion row tables.
• Optimized operational efficiency, reducing core monitoring infrastructure maintenance to a single FTE plus contingent staff, enabling the team to focus on delivering advanced anomaly detection capabilities including heuristics-based workflows for false positive reduction, as well as a unique data platform that supported machine learning experimentation, intelligent alerting workflows, and time-series analysis for business metrics development.

Jul 2017 – Jun 2020 · 2 yrs 11 mos

• Integrated Conversation and Communication Cloud (Skype & Teams)
• Data Platform Team
• Designed and implemented a cloud-based near real-time microservice architecture to construct 500 million call records per day from billions of telemetry events, replacing a high-latency legacy batch system, reducing P95 latency from 36 hours to 10 minutes.
• Developed a cloud microservice based declaritive data quality monitoring system to ensure completeness, accuracy, and provenance of call record data.

Mar 2014 – Jul 2015 · 1 yr 4 mos · Bellevue, Washington · On-site

• Microsoft Bing
• Satori Knowledge Graph
• Led Satori ecosystem project, developing strategies to integrate the knowledge graph into mobile experiences
• Oversaw integration of ingestion, enrichment, storage, and serving components for near real-time cloud-based replacement of legacy batch system, which constructed the Satori knowledge graph from petabytes of data each day.

Jul 2015 – Jul 2017 · 2 yrs · Bellevue, Washington · On-site

• CenturyLink Cloud Division
• Cloud Data Analytics Team
• Partnered with data scientists to develop, implement, and scale novel real-time anomaly detection and time-series clustering techniques for datacenter incident prediction and classification system. Co-inventor on patents for algorithmic innovations.
• Recognized with 2016 CEO Top Talent award, an honor given to the company’s most integral employees.

Sep 2013 – Feb 2014 · 5 mos · Bellevue, WA · On-site

• Lodging Search and Booking
• Contributed to re-architecting mission-critical Lodging Search infrastructure to improve reliability,
• latency, and scalability.

Jan 2012 – Aug 2013 · 1 yr 7 mos

• Microsoft Advertising
• Ad-tech Incubation
• Led a small team to deliver a cloud-based collaborative filtering product recommendation service.
• Designed and implemented a cloud workflow scheduling and execution framework for backend infrastructure tasks.

Feb 2010 – Jan 2012 · 1 yr 11 mos

• Windows HPC Server
• LINQ-to-HPC (DryadLINQ)
• Designed and implemented the distributed runtime for LINQ-to-HPC, which outperformed Hadoop in
• benchmarks.
• Created the Distributed Storage Catalog for managing and querying the system’s distributed datasets.

Aug 2004 – Feb 2010 · 5 yrs 6 mos

• System Center Configuration Manager
• Operating System Deployment Team
• Contributed to evolving software distribution from machine-centric to user-centric models.
• Implemented significant performance improvements in Active Directory resource discovery.
• Designed and implemented several features for Operating System Deployment

Jan 2001 – Jan 2003 · 2 yrs · Orem, UT · Remote

• Co-founded URL and email redirection service (similar to but preceding bit.ly). Designed and implemented web services and backend infrastructure. Server configuration, management, monitoring.

Feb 2000 – Jul 2004 · 4 yrs 5 mos · Provo, UT

• ZENworks for Desktops
• Application Launcher Team
• Designed and implemented various aspects of directory-based software distribution component across 6 product release cycles (3, 3.2, 4, 4.0.1, 6, 6.5).
• Collaborated directly with customers to resolve critical issues and define new features.
• Built prototype which eliminated dependency on Netware Client for eDirectory access over Christmas and demonstrated prototype at Brainshare the following spring. Prototype served as the basis for a multi-tier implementation that shipped in ZENworks 4.