Aug 2024 – Oct 2024 · 2 mos · Dallas, Texas, United States · Remote

Jan 2022 – Feb 2023 · 1 yr 1 mo

Jan 2021 – Feb 2022 · 1 yr 1 mo

Feb 2019 – Jul 2024 · 5 yrs 5 mos

•  Act as a liaison between the MSP and consultants to ensure client satisfaction and adjust strategies as needed
•  Build and maintain a positive relationship with existing business consultants in the US
•  Lead efforts to increase retention and consultant engagement
•  Audit the timesheet approval process to ensure 100% accurate payroll processing.
•  Responsible for 100% compliance of employee work orders and completing all client HR forms/work order changes
•  Implement sound resolutions and address questions and complex issues of consultants.
•  Help in Maintaining excellent Talent Experience by Provide a smooth transition from onboarding till exit.
•  Educate consultant on the US Benefits offered
•  Conduct Floor session on Benefits, Gross margin, Laws
•  Worked closely with hiring managers and client to ensure job requirements and expectations are clearly understood
•  Ensured that the effectiveness of the recruiting process is maximized, and timeliness is maintained
•  A developed strong relationship with hiring managers, Practice and Business Leaders and HR
•  Resolve and address questions and concerns from consultants
•  Directly handling a caseload of highly complex ER matters and investigations.
•  Work with the service delivery managers to leverage on the received leads

Feb 2019 – Jan 2020 · 11 mos

• Maintain employee files with regards to benefits and leaves.
• Maintain the co regular work flow of HRT that consist of completing and filing all hiring paperwork, educating employees in regards to compensation, benefits and company policies and designing and implementing the orientation and training process.
• Manage Employee-Employer Relationship.
• Handle exit formalities where in was employed in a regular team who used to take exit interviews in order to work on internal issues for future excellence.

Jul 2017 – Nov 2017 · 4 mos · Bengaluru, Karnataka, India

• Maintain employee files,Employment verification and background checks.
• Track employee progress, noting promotions, recognition and policy violations.
• Educating employees in regards to compensation, benefits and company policies.
• Designing and implementing the orientation and training process.
• Effectively Managing and Enhancing Employee-Employer Relationship.
• Dealing with conflict and grievance resolution,Attendance management.
• Rewards and Recognition, Events Organizing.
• Employee Exit Handling.

Nov 2012 – Aug 2013 · 9 mos · Bangalore

• Responsible for Initiating Background check for the candidates who have been offered by the client.
• Collecting the necessary documents and details from the candidate's post offer for the smooth Onboarding purpose.
• Responsible for Initiating Drug test for the candidates.
• Ensuring the on-boarding SLA compliance as expected by the Client.
• Nurturing existing accounts using consultant follow up & Handling Employee Grievances.
• Evaluate, create and maintain all business operations processes, providing support to account managers, ensuring client queries or problems are satisfactorily resolved, maintaining client documentations.
• Responsible for preparing & sharing on-boarding tracking reports on a daily basis.
• Produce weekly metrics reports, month interview reports, and quarterly offer & hire reports

Feb 2012 – Aug 2012 · 6 mos · Bangalore

• Administer and Roll out the Group’s Compliance Personal Account Dealing Policy & procedures
• Review data held to check & to avoid potential conflicts.
• Conduct compliance reviews & data analysis on the data and identify compliance breaches.
• Process Training for new joiners in the company.
• Manage Job posting in different Job Portals, Short listing of resumes from Portals and other sources.
• Interact with the Candidates, Scheduling Interview, Calling and Follow-up with the candidates.