Dec 2021 – Present · 4 yrs 6 mos · Seattle, Washington, United States · Hybrid

Sep 2020 – Jun 2022 · 1 yr 9 mos

• Delivered software to predict demand for devices pre-launch via conjoint analysis and machine learning with 75% accuracy. Rebuilt functional components in microservices to replace legacy monolithic service to reduce operational burden by 50% and enable faster development. Hired and on-boarded 10+ engineers/TPM to deliver on organizational goals.

Sep 2019 – Sep 2020 · 1 yr

• Pitched and secured funding for Prime Gaming expansion with Amazon senior leadership. Internationally expanded Prime Gaming benefits to 5 countries - India, Brazil, Netherlands, Singapore, and United Arab Emirates. Developed direct partnership with top Indian game developers and launched multi-month campaigns on Ludo King (#1 game with indian mobile gamers) and World Cricket Championships 3.

Aug 2017 – Sep 2019 · 2 yrs 1 mo

• Managed & launched technical integration on Blizzard, Electronic Arts, Wargaming, Bethesda and more. Built the v1.0 fraud & abuse detection platform and introduced benefits to Australian Prime customers.

Oct 2016 – Aug 2017 · 10 mos

• Managed end to end manual & automated testing of 3P apps with 100s of third-party developers
• Launched Fire TV in 2016, 2017 & 2018 with 99% 3P App compatibility
• Optimized testing suite for maximum coverage with time to market and Android version changes
• Interfaced with Peers across multiple geographies to support 18-hour testing operations

Dec 2014 – Oct 2016 · 1 yr 10 mos

• Launched - 5th generation of Kindle tablets & Amazon Underground with 98% catalog compatibility
• Managed 5 member team and created specific tasks to develop them in their career aspirations
• Created and maintained weekly business review metrics for Appstore operations to executives
• Implemented lean methodology to improve operational efficiency for Appstore content opertions
• Captured Voice of the Customer through ticketing data and optimized Appstore content operations

Sep 2013 – Dec 2014 · 1 yr 3 mos

• Amazon Disc on Demand is a Manufacture on demand service for DVDs supported by Amazon
• Managed the entire Amazon Disc on Demand operations generating 25M USD in revenue
• Revamped the existing on-boarding process and increased vendor sign ups by 150% in six months Identified product and process improvements with engineering to reduce cycle time by 35% YoY
• Created & automated weekly reporting on content ingestion and defect tracking metrics.

Feb 2012 – Aug 2013 · 1 yr 6 mos · Greater Chicago Area

• Integrate proprietary framework with retailer site to gather site visit data to fuel campaigns
• Monitor Advertising Campaigns for Clients with marketing spend upto $800k per yr
• Create automated tools and systems to increase efficiency and prevent human errors
• Interface with Designers & Engineering teams to plan strategy based on budget & technical factors
• Analyze areas of improvement to increase efficiency within internal and external teams
• Create visualizations to interactively explain data to client and internal teams

May 2011 – Dec 2011 · 7 mos · Tucson, Arizona Area

• Conducted a comparative analysis of data pipelining tools - Scitegic Pipeline Pilot and KNIME (Konstanz Information Miner) and evaluated technical & training cost of upgrading to KNIME.
• Re-Engineered pharmaceutical protocols in KNIME and scalability analysis of the tool for future functionality.
• Served as a liaison between Sanofi-Aventis and KNIME team based in Frankfurt.
• Actively involved in the analysis of future scope and development of KNIME and its contributors to public repository under GPL.
• Integration of MS Sharepoint pages to Knime through Web Services.

Jan 2011 – Apr 2011 · 3 mos · Tucson, Arizona Area

• Requirement Analysis for designing dashboards and reports for the web-based bio-informatics application
• Performance enhancement and standalone application development of the research publication website of bioinformatics.
• Analysis on the development of a standalone application from the web based publication maintenance system.

Jul 2006 – Jul 2010 · 4 yrs · Chennai, Tamil Nadu, India

• Requirement and Feasibility Analysis based on the current system of Finacle - The Universal Banking Solution, Infosys. Web development, Database maintenance, performance tuning and version controlling.
• In addition to this brand management of the unit, employee relations were the soft skills handled as a part of the job.
• Client I - Rizal Commercial Banking Corporation (RCBC)
• Single point of contact and devised designs by analyzing requirements of the client.
• System Administrator and Configuration Controller for the project.
• Maintenance and performance monitoring of databases in Oracle and DB2.
• Technical lead for refactoring and performance tuning of C based applications.
• Worked extensively with MS Project and MS Excel tools for estimation and analysis.
• Client II - URALSIB financial corporation
• Spearheaded the customization of Core banking modules in basic C and C++ languages with Oracle database.
• Anchored defect fixing, performance tuning initiatives and test automation of test scripts for Quality Assurance.
• Worked on the estimation, design, development, migration, testing and maintenance stages of the product.