Vijendra Lanjewar

Business Development Executive

Bengaluru, Karnataka, India6 yrs 8 mos experience

Most Likely To Switch

Key Highlights

Led franchise operations across South India for Zepto.
Designed IoT-based cold storage supply chain solution.
Achieved highest seller conversion rate at Amazon.

Stackforce AI infers this person is a Supply Chain and Operations Management expert with extensive experience in B2C environments.

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Skills

Core Skills

Franchise OperationsSupply Chain ManagementProcess ImprovementProcess ExcellenceMarketplace OperationsFulfillment ManagementLast-mile Delivery

Other Skills

Problem SolvingProduction ManagementAccount ManagementVendor ManagementOptimisingProgram ManagementProcess DesignData AnalysisSupply Chain OptimizationAnalytical SkillsSupply Chain OperationsOperations ManagementWarehouse OperationsLast MileCAD

About

Operations leader with 8+ years of experience across Zepto, Amazon, Myntra, and Flipkart, spanning franchise operations, marketplace ecosystems, and large-scale supply chains. Currently managing franchise operations at Zepto, driving partner performance, store expansion, and on-ground execution across South India. Background in process excellence and program management, with experience in improving operational efficiency, strengthening governance, and scaling execution in high-volume environments.

Experience

6 yrs 8 mos

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 2 mos

Current Experience

Zepto

3 roles

Senior Key Accounts Manager – Franchise Operations

Promoted

Mar 2026 – Present · 3 mos · On-site

Managing franchise partner ecosystem across South Zone, supporting stores fulfilling high-volume monthly orders
Owning partner performance across fulfilment, manpower planning, store operations, payouts, and issue resolution
Leading franchise store expansion and transition of company-operated stores to franchise model
Working closely with central teams to resolve operational challenges and improve partner experience

Problem SolvingProduction ManagementAccount ManagementProcess ExcellenceSupply Chain ManagementVendor Management+1

Senior Manager- Process Excellence

Apr 2025 – Feb 2026 · 10 mos · On-site

Driving large-scale process improvement programs, minimizing defects and damages, and delivering solutions through structured problem-solving.

Process ExcellenceProblem SolvingProcess Improvement

Manager-II , Process Excellence

Feb 2024 – Mar 2025 · 1 yr 1 mo · On-site

Driving org-wide process excellence initiatives at Zepto by leading Quality Assurance and Process Design across high-impact operations. Spearheading SOP transformations to reduce cost per order, improve quality, and minimize customer defects. Program managing critical cross-functional rollouts while enabling data-backed leadership decisions through real-time dashboards. Successfully led the design of a cold storage supply chain solution leveraging IoT and optimization to enhance product freshness and reduce spoilage. Championing a culture of continuous improvement, operational agility, and executional excellence.

OptimisingProgram ManagementProcess Excellence

Myntra

Manager- Marketplace Return and Forward Operations

Mar 2022 – Feb 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India · Hybrid

Led strategic return operations for 80% of Myntra’s marketplace sellers, driving process efficiency, seller satisfaction, and performance visibility. Owned end-to-end design of SOPs and dashboards to enhance tracking and accountability. Drove key seller performance metrics by resolving high-impact grievances, reducing TAT, and enabling transparent operations. Also led forward ops for 800+ brands, maintaining breach metrics within targets and managing Day 0 logistics planning. Directed a team of associates and contractors to ensure seamless execution and delivery excellence across seller networks.

OptimisingProcess ImprovementAccount ManagementMarketplace Operations

Amazon

Senior Associate Instock Management

Mar 2020 – Mar 2022 · 2 yrs · Bengaluru, Karnataka, India · Remote

Drove end-to-end program execution for Amazon’s Fulfillment expansion by onboarding 2000+ sellers and scaling strategic replication across key clusters. Achieved Amazon’s highest seller conversion rate (67%) and reduced TAT by 26% via SOP reengineering. Led a team in outbound seller engagement, campaign operations, and performance tracking through SQL-driven dashboards and weekly WBR presentations to senior leadership.

Analytical SkillsSupply Chain OperationsData AnalysisFulfillment Management

Flipkart

2 roles

Senior Associate Operations

Aug 2019 – Mar 2020 · 7 mos

Owned last-mile delivery operations across 10+ cities, scaling Flipkart’s FQuick model by 4x in record time across the West Zone. Managed 110+ team members and oversaw 10K+ daily shipments, driving operational efficiency through cost forecasting, SLA optimization, and escalation management. Rolled out innovative workforce models including Women DEs and TrueFlex, enhancing flexibility and diversity in field ops.

Supply Chain OperationsOperations ManagementLast-Mile Delivery