Vinay Pratap Singh — Software Engineer

I’m a Software Engineer with 4+ years of total experience, including 3+ years specializing in UI/UX-focused frontend development. I build responsive, accessible, and performance-optimized web applications using React.js, JavaScript (ES6+), HTML5, and CSS3 — combining clean code with user-first design principles. 🔹 **SysRestart (Jan 2024 – Present )** • Developed high-performance web interfaces using React.js • Migrated legacy codebase to ES6+ and modular architecture, improving maintainability and deployment efficiency • Collaborated closely with designers and backend developers to deliver seamless API integrations • Enhanced user engagement and reduced bounce rate by 25% 🔹 **SourceFuse (Sep 2023 – Dec 2023 )** • Delivered technical support for e-commerce clients using FLXpoint, focusing on Shopify/Walmart integrations • Resolved API issues using Postman and REST APIs, tracked bugs in JIRA • Communicated effectively with clients via chat/email, ensuring quick resolution and satisfaction 🔹 **Teleperformance – Adobe Project (May 2023 – Sep 2023 )** • Provided technical support for Adobe Cloud products across phone, chat, and email • Diagnosed software issues using tools like Bomgar, CustomerOne & Omni Agent Console • Managed multiple tickets while meeting AHT and service quality benchmarks 🔹 **DelhiWallpapers (Oct 2020 – Mar 2023 )** **Founding Engineer – Startup** • Built a complete e-commerce platform from scratch • Designed UI/UX in Figma and developed the frontend using React.js, HTML, CSS, and JavaScript • Handled hosting, deployment, bug fixing, and client-side optimizations • Provided customer support and played a key role in technical operations and business growth 🛠️ **Technical Skills:** React.js · JavaScript (ES6+) · HTML5 · CSS3 · REST APIs · Postman · Figma · JIRA · Debugging · Git 💬 **Soft Skills:** Problem Solving · Communication · Team Collaboration · Customer Support · Ownership · Adaptability Additionally, I spent 8 years teaching 800+ students and creating educational YouTube content — an experience that strengthened my communication, clarity, and consistency, which now benefit my engineering career. I’m passionate about building intuitive user interfaces, writing scalable code, and continuously learning to improve both user experience and performance.

Stackforce AI infers this person is a Frontend Developer specializing in SaaS and E-commerce solutions.

Location: New Delhi, Delhi, India

Experience: 5 yrs 2 mos

Skills

React.js
Javascript (es6+)
Technical Support
Api Integrations
Customer Satisfaction
Frontend Development
Ui/ux Design

Career Highlights

4+ years of experience in UI/UX-focused frontend development.
Built a complete e-commerce platform from scratch.
Enhanced user engagement by 25% through performance optimization.

Work Experience

SysRestart

Software Engineer (2 yrs 5 mos)

SourceFuse

Technical Support Engineer (3 mos)

Teleperformance

Technical Support Engineer (4 mos)

Delhiwallpapers

Software Engineer (2 yrs 5 mos)

Education

Master of Computer Applications - MCA at Guru Gobind Singh Indraprastha University

Vinay Pratap Singh

Software Engineer

New Delhi, Delhi, India5 yrs 2 mos experience

Most Likely To Switch

Key Highlights

4+ years of experience in UI/UX-focused frontend development.
Built a complete e-commerce platform from scratch.
Enhanced user engagement by 25% through performance optimization.

Stackforce AI infers this person is a Frontend Developer specializing in SaaS and E-commerce solutions.

Contact

Skills

Core Skills

React.jsJavascript (es6+)Technical SupportApi IntegrationsCustomer SatisfactionFrontend DevelopmentUi/ux Design

Other Skills

Adobe CloudAgile MethodologiesAgile Project ManagementAnalytical SkillsBomgarBootstrap (Framework)CSSComputer ScienceCreative Problem SolvingCustomer ExperienceCustomerOneDaily stand upDeploymentDomain Name System (DNS)E-Commerce

About

Experience

5 yrs 2 mos

Total Experience

1 yr 8 mos

Average Tenure

2 yrs 5 mos

Current Experience

Sysrestart

Software Engineer

Jan 2024 – Present · 2 yrs 5 mos · India · Hybrid

Developed and maintained responsive, high-performance web interfaces using React.js, enhancing user engagement and reducing bounce reate by 25%
Collaborated closely with UX/UI designers and backend teams to implement seamless API integrations and dynamic component rendering.
Led the migration of legacy codebase to modern JavaScript (ES6+) and modular architecture, improving code maintainability and deployment efficiency.

React.jsJavaScript (ES6+)API integrationsPerformance optimization

Sourcefuse

Technical Support Engineer

Sep 2023 – Dec 2023 · 3 mos · India · Remote

Delivered technical support for e-commerce businesses using FLXpoint, resolving issues with Shopify/Walmart integrations and API data sync.
Communicated professionally via chat and email to troubleshoot and guide customers on platform functionality.
Utilized JIRA to track and resolve technical issues, ensuring timely solutions and customer satisfaction.

FLXpointShopifyWalmartPostmanREST APIsJIRA+2

Teleperformance

Technical Support Engineer

May 2023 – Sep 2023 · 4 mos · Gurugram, Haryana, India · On-site

Provided technical support for Adobe Cloud products via phone, chat, and email, consistently meeting AHT targets and ensuring high customer satisfaction.
Diagnosed and resolved software issues using tools like JIRA, CustomerOne, Omni Agent Console, and Bomgar in a fast-paced support environment.
Developed strong analytical and multitasking skills while managing multiple tickets and contributing to continuous improvement of customer experience.

Adobe CloudJIRACustomerOneOmni Agent ConsoleBomgarTechnical Support+1

Delhiwallpapers

Software Engineer

Oct 2020 – Mar 2023 · 2 yrs 5 mos · New Delhi, Delhi, India · On-site

Founding Engineer – DelhiWallpapers (Startup)
At DelhiWallpapers, I helped build the startup from scratch, wearing multiple hats across tech, operations, and customer engagement.
Product & Web Development
Designed the e-commerce platform from idea to launch.
Created UI/UX mockups in Figma.
Built responsive frontend using HTML, CSS, JavaScript, and React.js.
Optimized performance for speed and mobile responsiveness.
Delivered custom websites for early clients.
Technical Operations
Managed hosting, domains, and deployment pipelines.
Handled system bugs, downtimes, and performance issues.
Maintained hardware/software for internal operations.
Customer & Business Support
Provided customer support for navigation, orders, and product queries.
Collected feedback to guide product and UX improvements.
Supported order fulfillment and daily operations.
Collaborated on business decisions and growth strategies.
This hands-on startup journey shaped my skills in full-stack development, operations, and customer success—all while building something from the ground up.