Vivek Agarwal

Product Manager

Pune, India9 yrs 7 mos experience
Highly StableAI Enabled

Key Highlights

  • Led multiple 0→1 product journeys.
  • Unlocked over $15M+ in revenue impact.
  • Coached PMs into strategic product leaders.
Stackforce AI infers this person is a Product Leader specializing in HealthTech and B2B SaaS with a strong focus on AI-driven solutions.

Contact

Skills

Core Skills

Product StrategyAi Product ManagementProduct Led GrowthGo-to-market StrategyProduct ManagementUser Experience (ux)Data AnalyticsApplied Machine Learning

Other Skills

Agile MethodologiesAnalytical SkillsAnalyticsAutoCADB2B SoftwareBuilding TrustCommunicationConflict ResolutionConsumer ProductsCreative IdeationCross-functional CoordinationCross-functional Team LeadershipCross-team CollaborationCustomer Segmentation StrategyData Analysis

About

I'm a Product Leader with 9+ years of overall experience; 6+ years experience in building and scaling products across Healthtech and B2B SaaS. I've led multiple 0→1 product journeys, driven go-to-market (GTM) strategy, and scaled PM orgs; unlocking over $15M+ in revenue impact. My product charter spans launching scalable insurance claims product, transforming underperforming wellness programs, and executing high-stakes bets like with over $30M potential. Currently, I lead a portfolio of products and 3 PMs at Bajaj Finserv Health, where I combine strategy, execution, and org building to solve complex healthcare challenges. I thrive at the intersection of vision clarity, cross-functional alignment, and metric-driven scale. I'm now exploring Group PM / Director PM roles in high-growth, product-first organisations; especially in HealthTech, Wellness, or SaaS domains where I can bring clarity to early-stage chaos, accelerate GTMs, and build resilient product orgs. AI Product Experiments - Built a GPT-powered resume assistant for Product Managers; applied iterative prompt fine tuning, retrieval-augmented generation (RAG) pipelines and eval frameworks for ATS Scoring, keyword and role fit analysis; validated with 20 beta users for UX - Built a Python+Flask app with Firestore; used Cursor AI for scaffolding and rapid prototyping to accelerate product experimentation - Developed no-code portfolio site leveraging prompt chaining; optimized for clean UX, fast load times and structured content Core Skills & Keywords: Product Strategy • 0 to 1 Product Building • GTM Execution • Product Roadmaps • Cross-functional Leadership • Product Org Scaling • B2B SaaS • HealthTech • PM Coaching • Customer Experience (CX) • Agile Execution • P&L Ownership • Product Analytics • Generative AI (exploration) Always happy to connect with fellow builders, product leaders, and founders solving meaningful problems.

Experience

9 yrs 7 mos
Total Experience
4 yrs 5 mos
Average Tenure
8 mos
Current Experience

Self employed

Principal Product Manager – AI Automation (Independent)

Oct 2025Present · 8 mos · Pune, Maharashtra, India · Remote

  • Leading product initiatives in AI chat & voice automation focused on helping businesses scale customer interactions using AI.
  • Driving prototypes and pilot use cases across sales, customer experience, and operations to validate conversational AI workflows that drive tangible revenue impact.
AI product managementProduct StrategyTeam Leadership

Bajaj finserv health

4 roles

Group Product Manager

Mar 2024Sep 2025 · 1 yr 6 mos

  • Expanded policyholders 20x (from 11K to 220K) and $2M in annual revenue by leading the pivot from low-quality and cost-heavy vendor-led healthcare offering with a scalable in-house model; earned CEO recognition for transforming a low-engagement benefit
  • Scaled multi-product portfolio stickiness 3x by shaping engagement strategy and driving personalization across products
  • Led $30M strategic bet, delivering MVP and GTM strategy that validated market and hit 120% revenue target in first year of launch
  • Coached 3 Product Managers into strategic product leaders by setting OKRs and rituals, enabling them to deliver org-level outcomes
Team LeadershipSenior Stakeholder ManagementProduct Led GrowthInfluencing Without AuthorityGrowth HackingAI product management+5

Lead Product Manager

Promoted

Sep 2022Feb 2024 · 1 yr 5 mos

  • Unlocked $10M+ in annual revenue by launching 0-to-1 build and GTM of cashless dental claims to address commercially unviable reimbursement model; orchestrated execution across 8 engineering teams and streamlined fragmented systems
  • Reduced SLA breach by 50% across 12K+ monthly tickets under 8 weeks to resolve longstanding operational gaps; performed RCA, redefined SOPs and introduced leading KPIs to pre-empt SLA breach; aligned CTO and senior stakeholders via PowerBI dashboards
  • Built end-to-end settlement and reconciliation stack for Bajaj HealthPay to consolidate multi-mode customer payments and automate dynamic provider payouts; scaled to 20K+ monthly transactions across healthcare journeys within 6 months of launch
  • Grew organic MAU 15x (1K to 15K/month) with hyperlocal SEO strategy prioritizing high-value doctors and optimizing on-page SEO
Go-to-Market StrategyCross-functional Team LeadershipProduct StrategyProduct LaunchConflict ResolutionUser Experience (UX)+8

Senior Product Manager

Apr 2021Aug 2022 · 1 yr 4 mos

  • Drove 5x MAU growth and $500K ARR by owning the product roadmap of B2B SaaS for doctors; conducted user research and addressed key UX gaps across customer journey through data-driven prioritization
  • Improved payout SLA from 65% to 95% replacing manual payouts causing delays and escalation by designing and delivering an automated workflow with instant payouts improving CSAT by 30%
Product Led GrowthCross-team CollaborationFeature PrioritizationUser Experience (UX)Product Road MappingProcess Automation+10

Product Manager

May 2019Mar 2021 · 1 yr 10 mos

  • Managed end-to-end product lifecycle of B2C appointment booking app; synthesised customer feedback and data insights into quarterly roadmaps using RICE framework achieving 3K+ monthly consults within 6 months of launch; product has since scaled 10x
  • Launched tele-consultation module from scratch under 6 weeks during COVID; achieved 100 daily consults within 30 days
  • Increased appointment completion rate from 20% to 80% by influencing creation of service guarantee team with defined SOPs
  • Refined UX, search listing algorithm and enriched data on doctor profile to increase appointment funnel conversion by 3x
Product Road MappingCross-functional CoordinationCreative IdeationUser Experience (UX)Agile MethodologiesWireframing+5

Dunnhumby

Data Analyst

Jun 2016Apr 2019 · 2 yrs 10 mos · Gurgaon, Haryana, India

  • Prevented $40M loss in lost opportunity by leveraging machine learning models for customer churn prediction
Customer Segmentation StrategyApplied Machine LearningData AnalyticsPythonProblem SolvingMicrosoft Excel

Daimler india commercial vehicles

Process Improvement Analyst

Jan 2015Jun 2015 · 5 mos · Greater Chennai Area

University of warwick

Analyst

May 2014Jun 2014 · 1 mo · Warwick

Tvs motor company

Quality Assurance Analyst

May 2014Jun 2014 · 1 mo · Hosur,Tamil Nadu

Education

Indian Institute of Technology, Kharagpur

Dual Degree (B.Tech + M.Tech) — Engineering Product Design and Manufacturing

Jan 2011Jan 2016

Stackforce found 100+ more professionals with Product Strategy & Ai Product Management

Explore similar profiles based on matching skills and experience