Vivek Jha

Engineering Manager

Bengaluru, Karnataka, India9 yrs 7 mos experience

Most Likely To SwitchAI Enabled

Key Highlights

Led a team to achieve 99.99% system availability.
Architected AI-driven solutions for payments infrastructure.
Founded a startup with validated product-market fit.

Stackforce AI infers this person is a Fintech and SaaS expert with strong leadership in payments infrastructure.

Contact

Skills

Core Skills

Engineering ManagementAi-driven AutomationSystem ArchitectureHigh-availability SystemsPayments InfrastructureStartup LeadershipProduct DevelopmentFrontend DevelopmentProduct ManagementSoftware Engineering

Other Skills

3DS migrationAI AgentsAWS BedrockAWS CloudfrontAdobe PhotoshopAgile Application DevelopmentAlerting systemsAndroidAndroid DevelopmentAndroid app developmentAngularJSApache KafkaBootstrapBusiness StrategyC

About

Engineering Manager with 10+ years of experience in building resilient, high-scale payments infrastructure. Proven track record in re-architecting large-scale systems, delivering 99.99% availability, and building in-house switches to power millions of daily transactions. Skilled in people management, hiring, and mentoring, with experience leading 12-member teams across payments infra, cards, and mandates. Known for driving strategic initiatives that improve system reliability and throughput while aligning engineering execution with business outcomes. Hands-on with modern technologies (Python, Golang, NodeJS, React) and experienced in AI-driven automation using AWS Bedrock, Claude, Cursor, and Playwright MCP. Previous experience includes founding a startup (Bristag), scaling property-tech systems at NestAway, and building AI-driven applications at Liv.ai. Passionate about engineering culture, distributed systems, and enabling teams to deliver impact at scale.

Experience

9 yrs 7 mos

Total Experience

2 yrs 4 mos

Average Tenure

4 yrs 9 mos

Current Experience

Razorpay

3 roles

Engineering Manager

Promoted

Oct 2024 – Present · 1 yr 8 mos

Lead a 12-member team managing recurring payments and Razorpay’s in-house switch (Fulcrum).
Architected an AI-based on-call bot (AWS Bedrock + Playwright MCP), reducing MTTI from 3 hrs → <1 min.
Driving strategic initiatives to improve transaction throughput and ensure system reliability.

Engineering ManagementAI-driven automationAWS BedrockPlaywright MCPTransaction throughputSystem reliability

Lead Software Development Engineer

Oct 2022 – Sep 2024 · 1 yr 11 mos

Re-architected E-Mandates Service into a fault-tolerant, high-availability system:
Reduced MTTD from 12 hrs → <10s and MTTR from 1 hr → <10s.
Achieved 99.99% availability, enhancing customer trust.

E-Mandates ServiceFault-tolerant systemsHigh-availability systemsCustomer trustSystem architecture

Senior Software Development Engineer

Jul 2021 – Sep 2022 · 1 yr 2 mos

Spearheaded Cards Authentication POD:
Led Flagship product - Native OTP, increasing BIN coverage from 20% → 70%, driving a 10% SR uplift and outperforming competitors by 30%
Led 3DS1 → 3DS2 migration, built an in-house EMVCo-compliant 3DS Server for global scalability.

Cards Authentication3DS migrationEMVCo-compliant systemsPayments infrastructureSystem architecture

Bristag technologies

Founder

Dec 2019 – Jul 2021 · 1 yr 7 mos · Jamshedpur, Jharkhand, India · On-site

Built ERP solutions for MSMEs, owning the complete technology stack.
Onboarded 2 paying merchants, validating early product-market fit.
Developed merchant-facing mobile apps using React Native.
Generated VC interest from 314 Capital and cleared the initial STPI screening round, validating the business model and technical vision.
Project was shut down due to approaching the end of the financial runway, but provided valuable learnings in product-market fit, fundraising, and startup execution.
Tech Stack: Django, React, Micro-frontend architecture, AWS Cloudfront, GitLab CI/CD, AWS Elastic Beanstalk.

ERP solutionsMobile app developmentProduct-market fitFundraisingStartup leadershipProduct development

Nestaway technologies pvt ltd

Software Development Engineer

Feb 2018 – Dec 2019 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

Launched HelloWorld, a new vertical within 3 months, building end-to-end product flow.
Modernized frontend by migrating from Ruby on Rails → React, improving scalability & performance.

Frontend developmentProduct flowScalability