Vivek Kanojia

Operations Associate

Kolkata, West Bengal, India4 yrs 5 mos experience

Most Likely To Switch

Key Highlights

Expert in coordinating complex content operations across regions.
Strong background in data analysis and reporting.
Proven success in process improvement and operational efficiency.

Stackforce AI infers this person is a skilled operations and data management professional in the aviation and document processing industries.

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Skills

Core Skills

Content Scheduling & Media OpsGlobal Operations SupportData ProcessingBusiness Operations

Other Skills

Business Process ImprovementBusiness RequirementsCalendaringCollaborationContent SchedulingCustomer Service ManagementData AdministrationData AnalysisData CleaningData ExecutiveData ExtractionData ManagementData QualityData SystemsDocument Management

About

Experienced operations and scheduling professional with a strong foundation in In-Flight Entertainment (IFE) and media content workflows for international airlines. Skilled in coordinating complex content operations across EMEA and APAC regions, ensuring smooth delivery of media, compliance, and scheduling for world-class passenger experiences. My core strengths include: MIS & Data Reporting: Skilled in Excel, Google Sheets, and CRM systems to extract insights, track KPIs, and support informed decision-making. Global Operations Support: Proven success in coordinating with teams across India, the US, UK, and APAC to resolve issues and drive process improvements. Content Scheduling & Media Ops: Experienced in managing airline content schedules, localization workflows, purchase orders, and title metadata. Process Improvement: Passionate about optimizing workflows by collaborating with cross-functional teams including Product, Tech, Accounting, and Customer Success.

Experience

4 yrs 5 mos

Total Experience

1 yr 5 mos

Average Tenure

3 yrs 2 mos

Current Experience

Anuvu

Schedule Administrator

Apr 2023 – Present · 3 yrs 2 mos · Mumbai, Maharashtra, India · Remote

Delivered high-level operational support to EMEA and APAC teams, ensuring seamless coordination and alignment across regional and international teams.
Managed scheduling adjustments in response to post-scheduling exceptions or operational issues.
Maintained up-to-date content schedules in the central database, providing a live and accurate view of all onboard media content.
Collaborated with editorial and metadata teams to provide schedule data supporting translation, localization, and metadata creation processes.
Triggered localization work orders (e.g., subtitle creation) in line with client-specific procedures and requirements.
Issued and managed purchase orders for licensed media materials, liaising with distributors to ensure proper licensing and delivery.
Maintained high standards of document control using regulatory tracking databases and ensured accuracy in legal and financial documentation.
Scheduled in-flight entertainment content per airline-approved titles, selecting appropriate versions, languages, and assets to meet client specifications.
Collaborated cross-functionally with Product, Tech, and Customer Success teams to streamline SaaS operations and backend processes.
Managed high-volume, detail-intensive back-office tasks across multiple client accounts with a strong focus on service quality and responsiveness.
Performed data analysis in Excel and Google Sheets to identify trends and ensure consistent reporting and decision-making.
Operated independently in a remote, asynchronous environment with strong self-management, initiative, and attention to detail.

MIS & Data ReportingGlobal Operations SupportContent Scheduling & Media OpsProcess Improvement

Infrrd | intelligent document processing solutions

Data Processing Analyst

Jul 2022 – Apr 2023 · 9 mos · Bengaluru, Karnataka, India · Remote

 Ensured high standards of document management using regulatory tracking databases and document control systems.
 Worked closely with global colleagues across Europe and the USA to meet submission timelines and maintain regulatory compliance.
 Processed and managed customer data, transactions, and updates, ensuring data integrity and timely tracking of incoming information.
 Conducted detailed analyses using tracked metrics to support data-driven decision-making across departments.
 Generated standardized and ad hoc reports based on departmental requirements to support operational and strategic needs.
 Performed data cleaning and validation to ensure high-quality datasets by identifying and correcting inconsistencies or errors.
 Designed and maintained dashboards to visualize key performance indicators (KPIs), enabling stakeholders to monitor trends and make actionable decisions.
 Continuously improved data collection methods and analytical processes to enhance overall data accuracy and reporting effectiveness.
 Troubleshot issues in analytics tools and reporting, working cross-functionally to resolve data discrepancies and technical errors.
 Consolidated and normalized data from multiple sources to create unified, structured datasets for analysis.
 Met assigned productivity and quality metrics while maintaining accuracy and delivering insights on schedule.

Data ProcessingDocument ManagementData Analysis

Cortex construction solutions pvt ltd

Administrator ( Project Associate)

Jan 2022 – Jul 2022 · 6 mos · Kolkata, West Bengal, India

 Coordinated and executed daily business operations, ensuring process efficiency, data accuracy, and compliance with internal standards.
 Managed CRM and internal databases (e.g., HubSpot), ensuring up-to-date and accurate data entries for analysis.
 Collected, processed, and validated operational data from multiple departments to support reporting and analysis.
 Developed, maintained, and automated recurring reports and dashboards to monitor KPIs, operational metrics, and team performance.
 Analyzed trends, variances, and performance data to support strategic decisions and improve process efficiency.
 Prepared performance and operational reports for senior management, providing actionable insights and recommendations.
 Monitored and tracked key business metrics, identifying risks and opportunities for operational improvements.
 Ensured timely and accurate reporting of data by adhering to standard operating procedures and reporting deadlines.
 Supported data cleansing, normalization, and consolidation efforts to maintain high-quality datasets for analysis.
 Recommended improvements to operational processes based on data insights and reporting trends.