Vivek Tiwari

Software Engineer

Bengaluru, Karnataka, India3 yrs 4 mos experience

AI Enabled

Key Highlights

Developed AI-driven chatbots improving customer engagement.
Architected a unified chat system integrating multiple platforms.
Created a scalable UI Design System enhancing development efficiency.

Stackforce AI infers this person is a SaaS-focused Frontend Developer with strong AI integration capabilities.

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Skills

Core Skills

AngularUi DevelopmentReactAi IntegrationReal-time CommunicationFrontend DevelopmentCross-browser CompatibilityFull-stack DevelopmentQuality Management

Other Skills

TypeScriptReact.jsReduxWebSocketAIJavaScriptHTMLCSSMERN StackQuality Process DevelopmentChrome ExtensionsCore JavaDSAMongoDBSoftware Development

About

Results-driven Frontend Developer / Software Engineer with 2+ years of experience in building scalable, high-performance, and AI-integrated web applications. Proficient in React.js, JavaScript, TypeScript, Tailwind CSS, WebSocket, and Generative AI integrations, with a strong background in real-time communication and chatbot configurations. Passionate about optimizing user experiences through clean, efficient, and reusable code, ensuring cross-browser compatibility and seamless AI interactions. Skilled in state management (Redux), API integration, and component-driven architecture, with a track record of delivering high-impact solutions in fast-paced environments. Recognized as a top performer for driving innovation in projects like AI-driven chatbots, a unified chat system, and dynamic ticketing solutions. Adept at collaborating with cross-functional teams and leveraging the latest technologies to enhance functionality, scalability, and user engagement.

Experience

3 yrs 4 mos

Total Experience

10 mos

Average Tenure

8 mos

Current Experience

Syncron

Software Engineer

Sep 2025 – Present · 8 mos · Bengaluru, Karnataka, India · Hybrid

Contributing to the development of a scalable UI Design System and component library used across multiple products. Focused on building reusable, accessible, and consistent UI components that enhance development efficiency and ensure a unified user experience.
Collaborating closely with design and engineering teams to translate design standards into robust, production-ready components.

AngularTypeScriptUI Development

Kapture cx

Software Engineer

Nov 2023 – Jun 2025 · 1 yr 7 mos · Bengaluru, Karnataka, India · On-site

Developed an AI-powered voicebot leveraging React, WebSocket, and AI models, increasing customer response rates by 35% and reducing resolution time by 25%
Implemented WebSocket-based real-time communication protocol that decreased message delivery latency by 40%, improving overall application performance
Created a library of 50+ reusable components, reducing development time for new features by 30% and ensuring UI consistency across the platform.
Architected and deployed a unified chat window integrating 10+ communication platforms (WhatsApp, Facebook, Instagram, LinkedIn), centralizing customer interactions and improving agent efficiency by 45%
Collaborated with the Machine Learning team to implement AI-driven features, including Co-Pilot tools that increased agent productivity by 20%.
Led three critical projects (Combined View, Ticket List Revamp, More Ticket Flow Enhancement) that received 95% positive feedback from end users.

React.jsReduxWebSocketAIReactAI Integration

Mountblue technologies

Software Development Engineer

Aug 2023 – Nov 2023 · 3 mos

Developed responsive frontend components using React, JavaScript, HTML, and CSS for multiple client-facing applications.
Ensured cross-browser and cross-device compatibility, achieving 98% compatibility across all major browsers and devices.
Collaborated with senior developers to implement complex UI features, reducing development time by 15%.

ReactJavaScriptHTMLCSSFrontend DevelopmentCross-browser Compatibility

Newton school

Apprentice

Jun 2022 – Jul 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · Remote

Built full-stack applications with React and Node.js.
Solved 500+ algorithmic problems, strengthening problem-solving and data structure skills.
Participated in project-based learning focusing on real-world application development.

MERN StackReact.jsFull-Stack Development

Zet-town india private limited

Process Quality Engineer

Jul 2021 – May 2022 · 10 mos

Streamlined quality control processes, reducing operational inefficiencies by 15%.
Applied analytical problem-solving skills to identify and resolve production bottlenecks.
Delivered data-driven reports that informed process improvements across departments.

Quality Process DevelopmentQuality Management