V

Vrinda Gupta

Associate Consultant

Bengaluru, Karnataka, India7 yrs 2 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in ITIL and Incident Management.
Strong background in Business Process Improvement.
Proficient in analytics and reporting.

Stackforce AI infers this person is a skilled IT professional with expertise in IT service management and process improvement.

Contact

Skills

Core Skills

ItilIncident ManagementBusiness Process ImprovementReporting & Analysis

Other Skills

AdaptabilityAgile MethodologiesAnalytical SkillsAnalyticsBMC Remedy Ticketing SystemBootstrapBusiness SkillsC (Programming Language)C++Cascading Style Sheets (CSS)Change ManagementCloud ServicesCommunicationCross-functional CollaborationsData Analytics

Experience

7 yrs 2 mos

Total Experience

3 yrs 7 mos

Average Tenure

4 yrs

Current Experience

Sap

2 roles

IT Consultant

Promoted

May 2023 – Present · 3 yrs 1 mo

IT Associate Consultant

May 2022 – Apr 2023 · 11 mos

Infosys

3 roles

Senior System Engineer

Promoted

Jan 2022 – May 2022 · 4 mos

ITILTeam ManagementServiceNowChange ManagementIncident ManagementKPI Reporting+1

System Engineer

Sep 2019 – Dec 2021 · 2 yrs 3 mos

Business Process ImprovementSevOneBMC Remedy Ticketing SystemLinuxReporting & AnalysisDynatrace

System Engineer Trainee

Jan 2019 – Aug 2019 · 7 mos

Analytics

Hasura

Product Development Fellow

Dec 2017 – Feb 2018 · 2 mos · Remote

Hcl infosystems ltd.

Intern

Jun 2017 – Jun 2017 · 0 mo · Noida Area, India · On-site

Education

SRM IST Chennai

Computer Science Engineering

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