Nov 2024 – Present · 1 yr 7 mos

• Working as Scrum Master on the Smiles App for e&UAE (Etisalat) within the Product Development team, my responsibilities are;
• Collaborating with the business team to gather requirements and managing the product backlog with the Product Owner
• Ensuring well defined requirements through the backlog refinement, defining acceptance criteria and BRD preparation
• Ensuring development & testing are completed within the Sprint timeframe while maintaining high quality
• Overseeing QA, UAT & Pre prod testing to ensure smooth & timely app launches
• Driving Agile best practices, facilitating scrum ceremonies ( daily stand up, sprint planning, sprint review and retrospectives)
• Overseeing the MVP delivery ensuring alignment with the roadmap and business goal
• Managing team engagement, fostering collaboration, removing impediments and ensuring smooth stakeholders engagement
• Providing weekly status updates to the Stakeholders, tracking sprint progress and ensuring end to end feature delivery from requirements gathering to prioritization and development to app submission on stores.

Nov 2021 – Oct 2022 · 11 mos

• Conducting daily Scrum/Stand-up Meetings, Sprint Planning activities, Sprint Review meetings and retrospective activities.
• Removing impediments during sprint execution for timely delivery.
• Supporting product owner on grooming and maintaining product backlog, facilitating Scrum team by ensuring scrum framework is followed & helping the development team to create high value product.
• Participate in how budget and staff are allocated for the project.
• Maintain project time frames, budget estimates and status reports.

Jan 2020 – Dec 2021 · 1 yr 11 mos

• Conducting Sprint Planning activities.
• Removing impediments during sprint execution for timely delivery.
• Conducting daily internal/external scrum stand-ups.
• Ensure to deliver the right product.
• Following Work Follow provided by the management to deliver high quality product.
• Following Agile/Scrum practices & values.
• Conducting sprint retrospective activities for improving sprint execution.
• Supporting product owner on grooming and maintaining product backlog.
• Following JIRA standards.
• Providing all support to the team.
• JIRA, AHA, Clarizen
• Agile Project Management- Scrum Master

Oct 2018 – Jan 2020 · 1 yr 3 mos · Islāmābād, Pakistan

• ▪ Coordinating with all team leads to get the latest updates on every single project going on and keep a keen eye on the workload of each team and assign projects and tasks accordingly
• ▪ Product R&D -Product Hunting on different E-commerce platforms and Competitor analysis of new product launch and existing products.
• ▪ Pricing & Sourcing – Vendor & Inventory management.
• ▪ Documentation of each phase of the project, as well as making summary reports that will be presented to the organization’s PMO.
• ▪ Communicating with the clients to relay their concerns to the team and vice versa
• ▪ Coordination with In-house departments E-Commerce, Digital Marketing, Interpreter, Customer support, B2B and logistics.
• ▪ Design a schedule for ongoing and incoming projects & report to management about the current workflow, and communicate any possible issues with too much, or too little, work coming into the agency.

Oct 2017 – Sep 2018 · 11 mos · Islamabad

• ▪ Training and perform duties in several departments such as IP&WA , M-Lab, Client Services, Operations, Data Solution and IT.

Mar 2017 – Aug 2017 · 5 mos · Islamabad

• Completing all assigned tasks and assisting with day-to-day operations. Participating in meetings, workshops, and other learning opportunities. Observing and learning from experienced staff members. Gaining knowledge of company policies, protocols, and processes