Yisfalem Alemayehu

Operations Associate

Addis Ababa, Ethiopia11 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Implemented revenue models reducing target-setting time by 75%.
Pioneered a transportation venture securing investment for 1,000 vehicles.
Achieved a 35% improvement in retention rates through data-driven hiring.

Stackforce AI infers this person is a SaaS and Operations Management expert with strong financial acumen.

Contact

Skills

Core Skills

Sales OperationsData AnalysisTalent AcquisitionRecruitmentOperations ManagementFinancial PlanningTelecom Engineering

Other Skills

Applicant Tracking SystemsAsset EvaluationAttention to DetailBoolean SearchingBudget ManagementBudgetingBusiness DevelopmentBusiness Process DesignBusiness StrategyCC#C++CSSCapital MarketsCash Collection

About

Yisfalem is a Sales Operations Manager at Toptal, the world's largest fully remote company that connects top talent with leading organizations. With a background in computer engineering and international business and certifications in project management, he has a well-rounded knowledge of operations, marketing, and finance. Always looking for new methods and technologies to learn and improve his skills.

Experience

11 yrs 7 mos

Total Experience

2 yrs 10 mos

Average Tenure

4 yrs 6 mos

Current Experience

Toptal

3 roles

Senior Revenue Operations Manager

Sep 2025 – Present · 9 mos · Remote

Revenue Operations Manager

Promoted

Mar 2024 – Sep 2025 · 1 yr 6 mos · Remote

Created and implemented advanced revenue/sales target models, resulting in a 75% time decrease to set quarterly targets.
Managed an operation that generates >$250 million annually with a team size of 55.
Designed and maintained interactive Tableau dashboards for real-time target monitoring and performance analysis, enhancing data-driven decision-making.
Built and optimized SQL queries in BigQuery to streamline reporting workflows and enable faster, more reliable data analysis.
Developed automated reporting and dynamic models in Google Sheets, leveraging advanced formulas and scripts to reduce manual effort and improve accuracy.
Provided comprehensive ad hoc reports to support the sales team in decision-making processes.
Worked closely with GTM to streamline existing and new processes.
Managed and maintained customer accounts using Salesforce, ensuring data accuracy and integrity.
Streamlined sales operations by developing and documenting standard operating procedures, reducing operational bottlenecks and increasing efficiency.
Administered and calculated sales team MBOs and commissions, ensuring timely and accurate payments.

Revenue Target ModelsSales OperationsTableauSQLGoogle SheetsSalesforce+1

Talent Specialist II - Global

Dec 2021 – Mar 2024 · 2 yrs 3 mos · Remote

Sourced top talents globally, fostering engagement and maintaining relationships throughout the screening process.
Actively participated in numerous online recruitment events to connect with potential candidates.
Provided support and guidance to new joiners as a designated TopPal.
Achieved exceptional results, surpassing expectations in all Key Objective Results (OKRs) and earning a promotion from Talent Specialist I to Talent Specialist II.
Utilized my strong technical background to become the go-to person in the adoption and new tools and technologies, including HackerRank, Monster, Blockchain, and Hireflow, among others.
Collaborated with the sales team to drive revenue-generating initiatives such as reverse matching and pursuit projects.
Leveraged analytical skills to generate comprehensive reports on newly implemented practices, including management consulting and IT security. Utilized BigQuery for data extraction and Google Sheets for crafting detailed presentations.

Talent SourcingRecruitmentData AnalysisGoogle SheetsHackerRankTalent Acquisition

Reboot consult plc

Senior Operations Officer

Jun 2018 – Dec 2021 · 3 yrs 6 mos · Addis Ababa, Ethiopia

Acquired and established five new ventures. Conducted the feasibility study including the financial model for all five of them.
Orchestrated a comprehensive three-year collaboration with Ethio Telecom, successfully implementing value-added services that yielded an average annual net revenue of ETB 6 million. This role demanded strategic partnership management and innovative service development, significantly contributing to the company's financial growth.
Designed annual operation benchmarks and oversaw the implementation, resulting in an 18 % utilization rate and a 12% profit margin increase.
Developed a periodic evaluation of operations and projects based on baselines
Managed end-to-end recruitment of senior and middle-level management positions
Conducted periodic human resource training and developed data-driven recruitment as a result, improved retention rate by 35% and reduced time to fill by 23%
Established human resources and financial policies that promoted company culture and vision.

Feasibility StudiesFinancial ModelingStrategic Partnership ManagementHuman Resource TrainingOperations ManagementFinancial Planning

Zokida consult plc

Operations Officer

Nov 2015 – May 2018 · 2 yrs 6 mos · Addis Ababa, Ethiopia

Developed and maintained financial models to analyze and forecast company performance, facilitating data-driven decision-making.
Prepared and analyzed monthly, quarterly, and annual financial statements and reports, ensuring accuracy, completeness, and compliance with GAAP and internal policies.
Contributed to a 15% increase in revenue by providing financial analysis and insights for various business initiatives and projects, such as pricing, marketing, and product development.
Increased collections rate by 10% through the development and implementation of a targeted dunning campaign.
Established key performance indicators (KPIs) for operational processes and monitored performance against benchmarks.
Implemented a data-driven hiring process that improved diversity of hires by 18%, retention by 15%, and quality of hire by 5%.
Pioneered an innovative year-long transportation venture at a partner company, which involved securing investment for a fleet of 1,000 vehicles and launching a successful taxi service, with a project valuation more than ETB 600 million. Served as an interim Chief Operating Officer, managing 9 direct reports and providing strategic direction to over 60 indirect staff members. Key responsibilities included overseeing operations and finance, leading the recruitment of essential personnel, and developing the infrastructure necessary to support the service's daily activities and growth objectives.
Directed a dynamic six-month mobile money transfer initiative across eleven campuses of Addis Ababa University, which successfully generated a net revenue of approximately ETB 11 million.

Financial AnalysisData-Driven Decision MakingRecruitment Process ImprovementFinancial PlanningOperations Management