Y

Yoganandam S

Operations Associate

Bengaluru, Karnataka, India5 yrs 8 mos experience
Highly Stable

Key Highlights

  • Experienced in L1/L2 technical support for corporate users.
  • Proficient in managing IT assets and operations.
  • Strong background in Active Directory and IT operations.
Stackforce AI infers this person is a skilled IT support specialist with a focus on infrastructure management.

Contact

LinkedIn

Skills

Core Skills

Help Desk SupportIt OperationsActive Directory

Other Skills

Ticketing SystemsWindows DomainPowershellPcvisorWindows Deployment Services (WDS)System PerformanceNetwork SupportMicrosoft TeamsGoogle MeetTechnical SupportMobile DevicesPrintersBarcode ScannersPalo Alto NetworksCisco Meraki

Experience

5 yrs 8 mos
Total Experience
2 yrs 6 mos
Average Tenure
7 mos
Current Experience

Zepto

Desktop Support Specialist

Nov 2025 – Present · 7 mos · Bengaluru, Karnataka, India · On-site

  • Responsible for providing L1/L2 technical support to corporate users, managing IT assets,
  • and ensuring smooth day‑to‑day IT operations across user systems and enterprise applications.
Help Desk SupportTicketing Systems

Startek

Sr Executive IT Operations

May 2022 – Aug 2025 · 3 yrs 3 mos · Bengaluru, Karnataka, India · On-site

Active DirectoryIT Operations

Ecom express limited

System Administrator

Jul 2020 – May 2022 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

Active DirectoryTicketing Systems

Education

Annamalai University

Bachelor of Science - BS — Information Technology

May 2019 – May 2021

NTTF (Nettur Technical Training Foundation)

Diploma in Computer Science Engineering — Computer Technology/Computer Systems Technology

Jun 2015 – Jun 2018

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