Jul 2024 – Aug 2025 · 1 yr 1 mo

Dec 2023 – Jun 2024 · 6 mos · Petah Tikva, Center District, Israel · Hybrid

• Data Infrastructure, Analytics, and BI Consulting Services
• Owned end-to-end implementation of internal CRM and task management systems (Monday, PipeDrive, Notion), including requirements gathering, tool evaluation, and integration setup using APIs (Make, Zapier).
• Conducted comprehensive analysis of internal business processes, collaborating with C-level and department leads to define needs, KPIs, and workflows, applying project management methodologies such as RACI and PMBOK.
• Delivered structured solutions for integrating tools like Zendesk, Jira, and the Microsoft Suite, enhancing visibility across support, delivery, and operations teams.
• Created and maintained project dashboards and performance metrics within PM platforms to monitor efficiency and team performance.
• Handled client-facing delivery tasks and managed accounts throughout pre-sale and post-sale stages.
• Acted as a cross-functional liaison, ensuring internal systems met both operational and strategic goals.

Jun 2021 – Aug 2022 · 1 yr 2 mos · Tel Aviv, Israel · Hybrid

• AI SaaS for Outbound Sales
• Built internal tools using Python, Excel, and SQL to streamline research workflows, resulting in a 2× increase in department productivity.
• Analyzed and validated third-party data sources and providers; executed data enrichment quality checks across the sales intelligence pipeline.
• Collaborated with cross-functional teams (Marketing, Customer Success, Sales, Product, and Founders) to align data strategy with business goals.
• Translated business needs into structured technical solutions; designed and monitored data quality testing flows;
• Researched and implemented sourcing strategies using platforms like LinkedIn Sales Navigator, evaluating roles, titles, and personas for targeting logic.
• Participated in experimentation and optimization of outbound campaign logic, providing business insights to support product iteration.

Sep 2019 – Jun 2020 · 9 mos · Tel Aviv, Israel · Hybrid

• AI Solutions for Retail Management
• Managed BI data updates for 20+ EMEA clients by uploading and validating monthly KPI files (Excel) into the internal reporting platform.
• Analyzed and corrected data inconsistencies, using SQL to validate updates and ensure alignment with client-specific configurations.
• Communicated directly with clients to clarify issues and participated in testing and rollout of new update features.
• Collaborated with Customer Success, Development and Product teams to resolve update issues, align feature requests, and support platform enhancements.

Aug 2016 – Jun 2019 · 2 yrs 10 mos

• End-to-End SaaS, CRM, ERP, and Mobile App Development
• Transitioned to a strategic leadership role after relocating, consulting on company direction and market fit.

Nov 2011 – Aug 2016 · 4 yrs 9 mos

• Led full-cycle delivery of 20+ custom tech solutions (SaaS, ERP, CRM, mobile) for clients in industries including healthcare, education, logistics, and retail.
• Managed cross-functional teams (up to 10) using Agile and Waterfall; oversaw delivery from scope to launch.
• Acted as primary business analyst, collecting requirements, creating workflows, and working closely with clients.
• Owned client and partner relationships end-to-end, including pre-sale, project negotiation, delivery, and post-sale support.
• Worked closely with partners to ensure on-time launches, feature alignment, and customer satisfaction.

Jun 2010 – Apr 2013 · 2 yrs 10 mos · Russia · Hybrid

• Analyzed over 70 legislative acts related to investments, taxation, and innovation policy.
• Drafted and presented proposals for laws focused on government support of startups and venture projects, several of which were adopted.
• Conducted policy research and provided advisory notes to decision-makers on innovation ecosystem growth.

Aug 2009 – Jun 2010 · 10 mos · Russia · On-site

• Developed over 15 business plans for small and medium-sized enterprises (SMEs) across sectors including retail, education, and services.
• Advised clients on market entry strategy, operational planning, and financial forecasting.