Shilpa Podilla

Product Manager

Bengaluru, Karnataka, India9 yrs 5 mos experience
Highly Stable

Key Highlights

  • 7 years in Strategy and Management Consulting
  • Expertise in customer experience and analytics
  • Strong educational background with MBA from ISB
Stackforce AI infers this person is a Strategy and Management Consultant with expertise in customer experience across multiple industries.

Contact

Skills

Core Skills

Strategy And Management ConsultingCustomer Experience Strategy

Other Skills

CConsultingCustomer acquisition & retentionCustomer growthCustomer loyalty strategyHTMLHuman Computer InteractionManagement ConsultingMicrosoft ExcelMicrosoft OfficePowerPointProduct DesignSASSAS ProgrammingTeamwork

About

A highly motivated and industrious professional with ~7 yrs of rich experience in Strategy and Management Consulting spanning customer experience, user experience & research, customer segmentation, customer targeting, customer analytics, loyalty management, sales analytics, and field sales management, across Consumer Tech, Telecom, Retail, CPG, and Pharma industries. Pre-MBA, worked in Sales & Marketing domain primarily on customer targeting and segmentation for top Pharma giants in North America. Strong educational pedigree of an MBA from Indian School of Business (ISB) and B.Tech from National Institute of Technology Karnataka, Surathkal (NIT Surathkal). Functional Expertise : Strategy and Management Consulting, Customer Experience Strategy, User Experience & Research, Customer Growth, Customer Analytics

Experience

Flipkart

Senior Manager Product Strategy

Dec 2023Present · 2 yrs 3 mos · Bengaluru, Karnataka, India

Accenture strategy

2 roles

Management Consultant

Promoted

Jun 2021Nov 2023 · 2 yrs 5 mos

  • As part of Customer Sales & Service functional practice of Accenture Strategy & Consulting, I work on customer experience strategy, user experience & research, customer growth, customer acquisition & retention, and customer loyalty strategy for various clients across industries.
Customer experience strategyUser experience & researchCustomer growthCustomer acquisition & retentionCustomer loyalty strategyStrategy and Management Consulting+1

Management Consulting Analyst

Jun 2019May 2021 · 1 yr 11 mos

Zs

2 roles

Associate Consultant

Promoted

Dec 2017Apr 2018 · 4 mos

Business Operations Associate

Jul 2015Dec 2017 · 2 yrs 5 mos

Education

Indian School of Business

Master of Business Administration - MBA

Jan 2018Jan 2019

National Institute of Technology Karnataka

Bachelor of Technology (B.Tech.) — Civil Engineering

Jan 2011Jan 2015

Delhi Public School Bhilai

Science and Economics

Jan 2002Jan 2010

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