Manoj Yadav

Product Manager

Dubai, United Arab Emirates10 yrs 9 mos experience

AI Enabled

Key Highlights

Reduced dashboard load times by 60%
Developed AI chatbots handling 1,500+ inquiries monthly
Saved over 200 hours per month through automation

Stackforce AI infers this person is a SaaS and Fintech professional specializing in Business Intelligence and Data Analytics.

Contact

Skills

Core Skills

Power BiMicrosoft Copilot Studio

Other Skills

Analytical SkillsAzure DatabricksAzure SynapseAzure Synapse AnalyticsBI DeveloperBusiness Intelligence ProjectsConversational AIDAXData AnalyticsData ModelingData VisualizationExtract, Transform, Load (ETL)Microsoft Business Intelligence (MSBI)Microsoft ExcelMicrosoft Fabric

About

With over 11 years of IT experience and a 7-year specialization in the Microsoft Data Stack, I transform complex data into strategic assets. My expertise lies at the intersection of traditional BI and the future of AI, ranging from architecting high-performance semantic models to pioneering enterprise AI chatbots.Core Impact & Achievements:Performance Optimization: Reduced dashboard load times by 60% through advanced thin reports and composite modeling.AI Innovation: Developed conversational agents using Microsoft Copilot Studio, handling 1,500+ monthly inquiries with an 85% resolution rateOperational Efficiency: Saved over 200+ hours per month through automation and reduced support tickets by 45%.Large-Scale Data: Managed analytics for $3.5B+ annual trade volumes and processed pipelines with 50M+ rows of sales data.Technical Toolkit:Microsoft Stack: Power BI (Premium), Microsoft Fabric, DAX, Power Query, Power Automate.Cloud & Data: Azure Synapse, Snowflake, SQL Server, Azure Databricks, REST APIs.Advanced Tools: DAX Studio, Tabular Editor, ALM Toolkit, ServiceNow ITSM

Experience

Abu dhabi ports

Senior Power BI Developer

Jul 2024 – Present · 1 yr 8 mos · Dubai, United Arab Emirates · On-site

Developed AI-powered conversational agent using Microsoft Copilot Studio for AD Ports Group website, handling 1500+ inquiries monthly with 85% resolution rate, reducing customer service workload by 40% and improving response time from 24 hours to instant
Created HR Policy AI Assistant leveraging Microsoft Copilot Studio to serve 2,000+ employees with instant answers across 10+ HR policy categories including leave management, benefits, and compliance, cutting HR support tickets by 65% and achieving 92% user satisfaction rating
Manage ServiceNow ITSM ticketing queue for Power BI access requests, workspace permissions, and digital transformation demands, resolving 150+ tickets monthly with 95% SLA compliance and 4-hour average turnaround time, ensuring seamless BI service delivery
Architected thin reports and composite models that reduced dashboard load times by 60%; implemented incremental refresh strategies for Snowflake data pipelines processing 10M+ records daily, optimizing performance for users
Delivered critical executive reports including GHG Emission Analytics, CSR Activity Dashboard, and Digital Cluster BOD Performance with advanced sync slicers and mobile-optimized layouts
Microsoft Stack: Power BI (Desktop, Service, Paginated Reports), DAX, Power Query, Microsoft Fabric, Copilot Studio, Power Automate, Azure Synapse, Azure Databricks, Azure Data Factory, Dataflows Gen2
Data & Cloud: Snowflake, SQL Server, Semantic Modeling, Star Schema, Row-Level Security (RLS), Incremental Refresh, Composite Models, DirectQuery, Import Mode, XMLA Endpoint, REST API
AI & Automation: Microsoft Copilot Studio, Conversational AI, AI Agent Development, Power BI Copilot
Advanced Tools: DAX Studio, ALM Toolkit, Tabular Editor, Performance Analyzer, Custom Visuals (Deneb, Charticulator)
ITSM & DevOps: ServiceNow (Ticketing, Access Management), JIRA, Agile/Scrum, Git, Azure DevOps
Certifications: PL-300 (Power BI Data Analyst Associate), MSBI Certified

Microsoft Copilot StudioPower BIDAXPower QueryMicrosoft FabricSnowflake+3

Dp world

Senior Power BI Developer

Mar 2023 – Jul 2024 · 1 yr 4 mos · Dubai, United Arab Emirates · On-site

Developed and maintained 50+ interactive Power BI dashboards across Trade Finance, E-commerce, Logistics, SeaRates, SCO Regional Operations, Dubai Express, Rail Analytics, and Freight Forwarding, supporting executive decision-making for $3.5B+ annual trade volume across Middle East operations
Partnered with cross-functional stakeholders across 8 countries to define KPIs, standardize BI reporting frameworks, and align solutions with business goals, improving user adoption by 40% and reducing ad-hoc reporting requests by 55%
Created 1000+ advanced DAX measures including complex time intelligence (YoY, MoM, QoQ), rolling averages, cumulative calculations, and dynamic KPI tracking, reducing report development time by 50%
Implemented robust ETL processes using Power Query and Azure Data Factory ensuring 99.9% data accuracy, reducing data discrepancies from 15% to under 1%; integrated Azure Databricks, SharePoint, Web APIs, and Google Analytics

Power BIDAXPower QuerySnowflakeData AnalyticsMySQL

Tata consultancy services

Power BI Developer

Apr 2022 – Mar 2023 · 11 mos · Gurugram, Haryana, India · On-site

Delivered comprehensive Power BI analytics platform for Viatris pharmaceutical operations, integrating Azure Synapse Analytics and Salesforce data sources to create 20+ analytical dashboards supporting $3B+ product portfolio management with 50M+ rows of sales data analysis
Architected Galaxy-schema semantic model from scratch with 500+ optimized DAX measures and calculated columns, reducing query response times by 40% and enabling advanced pharmaceutical sales analytics
Implemented Row-Level Security (RLS) across multiple datasets securing sensitive pharmaceutical data for 500+ users across 15 countries, ensuring GDPR and data governance compliance
Optimized report performance using DAX Studio and Performance Analyzer in Premium capacity environment, achieving 99.5% scheduled refresh success rate and reducing average dashboard load time from 15 seconds to 4 seconds
Enabled advanced self-service analytics through query parameters, field parameters, bookmarks, and hierarchical slicers, empowering 300+ business users to perform ad-hoc analysis without IT dependency

Power BIDAXSQLMicrosoft Power QueryData Analytics

Ameriprise financial services, llc

BI Engineer

May 2020 – Apr 2022 · 1 yr 11 mos · Gurugram, Haryana, India · On-site

Designed and implemented advisor compensation reporting system processing $2B+ in annual financial transactions across multiple platforms, automating monthly calculations and reducing compensation processing time from 5 days to 8 hours
Leveraged multiple connectivity modes (Import, DirectQuery, Composite, Live Connection) to optimize data access patterns for diverse data sources including Access databases and SQL Server, balancing performance with data freshness requirements
Created dynamic monthly and yearly comparison reports with advanced DAX time intelligence functions; deployed Power BI solutions through workspaces and apps with Row-Level Security, training 200+ financial advisors and improving user adoption from 45% to 85% within 6 months

Power BISQLData AnalyticsData Modeling

Metlife

Business Intelligence Developer

Jun 2017 – May 2020 · 2 yrs 11 mos · Noida Area, India

Developed insurance analytics dashboards integrating SQL Server, Excel, and Access Database sources using Power Query transformations, supporting 10M+ policy records and enabling actuarial analysis for $500M+ insurance portfolio
Built star schema data models with 30+ dimension and fact tables, implementing proper cardinality and bidirectional relationships to support complex insurance lifecycle analytics from underwriting to claims processing
Created interactive visualizations including KPI cards, waterfall charts, and decomposition trees for executive presentations; managed offshore client relationships across US, LATAM, and Malaysia regions, conducting weekly report reviews and achieving 95% stakeholder satisfaction scores

Power BISQLData AnalyticsMicrosoft Business Intelligence (MSBI)

Ata tech solutions

Data Analyst

Jul 2015 – Jun 2017 · 1 yr 11 mos · Gurgaon, India

In my role as a Sr. Engineer at ATA Tech Solutions, I successfully managed system upgrades and configurations remotely, ensuring optimal performance for clients. I maintained detailed records of completed services and effectively troubleshooted software application issues for both Apple and Microsoft platforms.