Prachi Goel

Program Manager

Gurugram, Haryana, India9 yrs 8 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 8+ years in AI-powered educational platforms.
  • Expert in bridging technical and non-technical teams.
  • Proven track record in optimizing learning outcomes.
Stackforce AI infers this person is a SaaS-focused Program Manager with expertise in EdTech and AI-driven solutions.

Contact

prachi.grover@ey.comLinkedIn

Skills

Core Skills

Ai Product DeploymentAgile Project ManagementProduct DevelopmentProject ManagementInnovation ManagementProcess OptimizationClient RelationsSales Operations

Other Skills

AnalyticsBudgeting & ForecastingBusiness AnalysisBusiness DevelopmentBusiness PlanningBusiness-to-Business (B2B)Collaborative Problem SolvingCommunicationCommunity ManagementCommunity OutreachCross-Functional Team LeadershipCustomer Relationship Management (CRM)Customer SatisfactionCustomer ServiceData Analysis

About

Senior Program Manager with 8+ years of experience specializing in the end-to-end delivery of scalable, AI-powered educational platforms. Expert in bridging the gap between content, engineering, and business stakeholders to drive product vision to successful execution. Proven ability to leverage data analytics and operational audits to optimize processes, reduce costs, and enhance learning outcomes. (Project Lifecycle Management, Risk Mitigation, Process Improvement, Budget & Resource Allocation, KPI & OKR Tracking , Cross-Functional Team Leadership, Stakeholder Management, Business Planning & Strategy, AI Product Deployment, Data-Driven Decision Making, Technical Product Management.) Host of Mindful Musing, a podcast exploring innovation in education.

Experience

9 yrs 8 mos
Total Experience
2 yrs 5 mos
Average Tenure
4 yrs 1 mo
Current Experience

Mindful musing

Podcast Host

Sep 2023 – Present · 2 yrs 8 mos · Remote

Brightchamps

3 roles

Program Manager Product Development

Jan 2023 – Mar 2025 · 2 yrs 2 mos

  • Managed the full product development lifecycle for key learning modules, from ideation to launch.
  • Coordinated with cross-functional teams to define project scope, goals, and deliverables that supported business objectives.
Product DevelopmentCross-Functional Team LeadershipProject Management

Senior Program Manager (Product)

Promoted

Apr 2022 – Present · 4 yrs 1 mo

  • Managing end-to-end delivery of an AI-powered learning platform, focusing on automation and data-driven curriculum innovation.
  • Bridging gaps between technical (Engineering, Data Science) and non-technical (Content, Design) teams to ensure aligned product execution and transparent stakeholder reporting.
  • Implementing and overseeing Agile project management processes to streamline development cycles and improve time-to-market.
  • Utilizing data analytics to inform strategic decisions, track program KPIs, and optimize learning product performance.
AI Product DeploymentData-Driven Decision MakingAgile Project ManagementStakeholder ManagementCross-Functional Team Leadership

B2B Growth Manager

Apr 2022 – Jan 2023 · 9 mos

Freadom (stones2milestones)

2 roles

Manager II- Innovation - Club 1 Billion Readers (Community)

Promoted

Apr 2021 – Apr 2022 · 1 yr

  • Led innovation initiatives for a large-scale educational community, focusing on program scalability and impact.
  • Analyzed program performance data to guide resource allocation and strategic planning.
  • Contributed to operational management and process optimization within the innovation team.
Innovation ManagementData AnalysisProcess Optimization

Manager I

Dec 2020 – Mar 2021 · 3 mos

Xseed education

Inside Sales (B2B)

Aug 2019 – Dec 2020 · 1 yr 4 mos · Bangalore Urban, Karnataka, India

  • Strengthened relationships with new clients by informing them about products and addressing concerns, leading to improved client satisfaction.
  • Nurtured leads before closure, resulting in increased client retention and sales conversion rates.
Client RelationsSales Management

Byju's (think & learn pvt. ltd.)

Senior Business Development (B2C)

Apr 2016 – Jul 2019 · 3 yrs 3 mos · Bangalore Urban, Karnataka, India

  • Managed sales operations in the Middle East region, including UAE, Kuwait, and Oman, to drive revenue growth.
  • Enhanced customer satisfaction through prompt issue resolution and feedback-driven improvements.
Sales OperationsCustomer Satisfaction

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