Jan 2025 – Dec 2025 · 11 mos · Sydney, New South Wales, Australia · On-site

• 1) Guided new and prospective students through UTS awareness programs, improving engagement with university services and opportunities.
• 2) Interviewed C-suite leaders and UTS alumni, creating content that showcased career pathways and student success stories.
• 3) Supported presentations and events, representing UTS at campus activities, conferences, and outreach programs.
• 4) Engaged in networking with industry leaders during conferences to strengthen student-industry connections.

Aug 2024 – Feb 2025 · 6 mos · Sydney, New South Wales, Australia · On-site

• 1) Generated qualified lead opportunities with corporate partners to support OBK’s community-driven supply chain. Identified and secured a trolley provider, streamlining logistics and improving kitchen operations efficiency.
• 2) Conducted supplier outreach and relationship management to strengthen operational support. Supported day-to-day supply chain processes, ensuring the timely delivery of resources for large-scale meal production.

Apr 2024 – Nov 2024 · 7 mos · Sydney, New South Wales, Australia

• 1) Engaged with customers to understand needs, present tailored hot water solutions, and close sales. Conducted lead generation and prospecting to build a strong pipeline of residential and commercial clients.
• 2) Delivered product demonstrations, prepared quotes, and guided customers through the purchase process. Built long-term client relationships by providing after-sales support and ensuring customer satisfaction.

Feb 2023 – Nov 2024 · 1 yr 9 mos

• 1) Acted as a bridge between Marketing, Sales, and C-suite leadership, driving collaboration to achieve quantifiable pipeline growth and revenue goals. Designed and implemented processes to update and create Target Addressable Market (TAM) models, directly enabling sales outreach and account-based marketing strategies.
• 2) Reported and presented actionable insights to C-suite and sales leadership, developing enablement plans covering outreach strategy, budget allocation, and sales plans. Conducted competitive and industry research (Revenue, DSO, OPEX, M&A, leadership changes, org structures) to benchmark capabilities and guide best practice adoption.
• 3) Leveraged Salesforce, LinkedIn Navigator, and BI dashboards to deliver pipeline and performance insights, empowering leadership with data-driven decision-making. Spearheaded a global initiative capturing insights of $1B+ revenue companies, transitioning data to ABM and sales teams to facilitate demos with Finance & O2C leaders.
• 4) Built and managed a cross-regional team of 3 FTEs and 5 interns across EMEA & North America, delivering 105% sales pipeline growth in 6 months through process automation. Created operational playbooks, research reports, decision documents, and pipeline dashboards to standardise workflows and scale global operations.
• 5) Collaborated with Marketing, Sales, Customer Success, Finance, and Alliance teams to deliver insights that enhanced efficiency and execution across regions. Mentored and evaluated team members, leading training programs to upskill talent on tools, research methods, and data analysis.

Apr 2022 – Feb 2023 · 10 mos

• 1) Generated sales pipeline for Fortune 1000 companies ($1B+ revenue) through outbound, inbound, and cold calling strategies targeting Finance and Order-to-Cash leaders. Introduced and institutionalised cold calling processes in the India marketing team, achieving a 1.5x increase in lead generation success rates using 8x8 and Salesforce.
• 2) Partnered with Sales leadership to identify whitespace and expansion opportunities, building outreach campaigns that increased qualified demos. Supported the development of pipeline dashboards and marketing campaign performance reports to improve visibility for US regional leadership.
• 3) Conducted deep-dive research on financial health indicators (DSO, bad debts, AR volumes, OPEX, doubtful allowances) to drive prospect targeting and positioning. Collaborated with Marketing and Sales Enablement teams to design account-based campaigns that aligned with global demand generation goals.
• 4) Contributed to the development of operational playbooks and ad-hoc reports for cross-functional stakeholders. Strengthened demand generation activities by combining data-driven insights with innovative outreach strategies, leading to stronger engagement with CFOs and Finance executives.

Jun 2021 – Mar 2022 · 9 mos

• 1) Partnered with 30+ Fortune 500 and enterprise clients, building long-term relationships through a consultative approach. Ensured customer business requirements were met by driving value realization across the Order-to-Cash (O2C) cycle, improving adoption and ROI on subscribed solutions.
• 2) Led business reviews to present value metrics, KPIs, and performance insights while recommending strategies for efficiency and growth. Managed contract renewals and provided expansion quotes, contributing to upsell and cross-sell opportunities aligned with customer use cases.
• 3) Proactively addressed escalations and customer challenges, increasing retention and strengthening account health. Analysed adoption trends and usage patterns, delivering targeted support and enablement to maximise customer success.

Apr 2021 – Mar 2022 · 11 mos

• 1) Supported end-to-end implementation of HighRadius Receivables OnDemand Cloud Applications for global clients, ensuring seamless delivery across the Order-to-Cash (O2C) cycle. Worked directly with Fortune 500 clients, including Unilever, Incape, and Carcare, integrating and configuring backend SQL databases to customise user interfaces and ensure accurate data flow.
• 2) Conducted 5+ levels of testing (functional, regression, user acceptance, integration, performance) to validate business requirements and deliver high-quality solutions. Collaborated with the Digital Transformation Consulting Team to gather business requirements and design “To-Be” process flows for enterprise clients.
• 3) Actively involved across all phases of delivery — realisation, testing, cutover, go-live, and hypercare — ensuring smooth adoption and minimal disruption.

May 2019 – Jun 2019 · 1 mo · West Bengal, India

• Dakshineswar, Noapara Metro Station Project, Civil Design Learning.