Natasha Agarwal

Product Manager

Maharashtra, India10 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led initiatives increasing digital adoption by 40%
Stabilized platforms during high-risk security incidents
Expert in AI-driven product management

Stackforce AI infers this person is a Senior Product Manager with expertise in SaaS and Fintech, focusing on AI-driven solutions.

Contact

Skills

Core Skills

Product ManagementProduct StrategyBusiness AnalysisSystem AnalysisSoftware Development

Other Skills

Agile MethodologiesAgile Project ManagementAgile TestingAnalytical SkillsAzure DevOpsCloud SecurityConfiguration ManagementCrisisCross-functional CollaborationCross-functional Team LeadershipCustomer SupportData IntegrityDigital HealthcareDigital LendingE-commerce

About

I’m a Senior Product Manager trusted to lead products where failure isn’t cosmetic..it’s existential. My work sits at the intersection of platform integrity, scale, and human centered design, with a consistent focus on building systems that customers, operators, and regulators can rely on. Over the last 12+ years, I’ve owned complex B2B platforms and AI enabled products processing tens of millions in annual volume, where decisions around data consistency, automation, onboarding, and security directly impacted revenue, trust, and uptime. I’ve led initiatives that increased digital adoption by 40%, enabled 90%+ straight-through processing, reduced onboarding from days to hours, and stabilized platforms during high-risk security incidents, without customer disruption. What defines my product approach is system level thinking. I focus less on shipping features and more on defining sources of truth, designing for the 100th customer, and using AI and automation to move products from reactive workflows to predictable, scalable intelligence. I’m comfortable making hard trade offs between speed and governance, growth and reliability, and innovation and safety, especially in enterprise and regulated environments. More recently, I’ve been applying this mindset to AI driven behavioral health products, partnering with leadership to translate ambiguous human problems into responsible, multi tenant platforms. Across domains, my north star remains the same: build products that earn trust at scale...technically, operationally, and ethically.

Experience

10 yrs 11 mos

Total Experience

3 yrs 7 mos

Average Tenure

3 yrs 10 mos

Current Experience

Venture7

3 roles

Product Manager

Promoted

Jun 2024 – Present · 1 yr 10 mos · Remote

Own and lead product initiatives for a Fortune-scale client in the $150B global industrial gases market, supporting $46.4M in annual revenue, with ~40% of transactions processed via the e-commerce platform.
Drove the end-to-end execution of a complex customer hierarchy restructure on Magento, including migration of 4+ years of legacy customer, order, and invoice data, delivered through a two-month, zero-downtime migration strategy.
Identified structural misalignment between legacy and new portals and led corrective product and data interventions, resulting in a 65% reduction in invoice import failures and ~50% drop in daily customer support escalations.
Acted as the single product owner across discovery, delivery, and cutover, aligning stakeholders across engineering, QA, client IT, and operations to ensure predictable releases and smooth go-lives.
Proactively managed RAIDs, release readiness, dependencies, and trade-offs; ensured transparent progress reporting and successful execution within budget, schedule, and scope constraints.
Partnered closely with engineering on system performance, data integrity, and platform scalability, balancing short-term fixes with long-term platform health.
Led product lifecycle activities including problem framing, requirements definition, solution design, delivery, validation, and post-production optimization.
Played a key role in stabilizing a high-impact enterprise platform, improving client trust, operational efficiency, and platform adoption.

Product Lifecycle ManagementProduct Requirement DefinitionCrisisLeadershipProduct InnovationAgile Project Management+5

Senior Business Analyst / Product Owner

Promoted

Jun 2023 – Jun 2024 · 1 yr · Remote

Served as Product Owner for a Magento-based SaaS e-commerce platform, aligning product outcomes with business objectives while managing scope, releases, risks, and stakeholder expectations.
Led root cause analysis on legacy code and workflows, driving structural fixes that resulted in an ~80% reduction in production defects and improved platform stability.
Successfully delivered and launched a $5M enhanced e-commerce platform, improving order processing efficiency by 35% and supporting 23,000+ end users.
Owned delivery of a $2M promo code and pricing feature program, coordinating cross-functional teams (engineering, QA, UAT, vendors) of up to 14 contributors across multiple releases.
Partnered with engineering to integrate Azure DevOps, and validated end-to-end order fulfillment flows, including Stripe payments and logistics integrations.
Co-defined the Go-To-Market strategy for a SaaS commerce platform; supported onboarding of customers across industrial consumer goods and logistics, and conducted user interviews to inform roadmap enhancements.
Identified and implemented cost-optimization and revenue-impact initiatives, contributing to measurable savings and improved margins for the business.
Acted as a central execution and communication layer between business, technology, and external partners, ensuring predictable delivery and high stakeholder confidence.

Product ManagementAgile TestingUser Acceptance TestingAzure DevOpsCross-functional Team LeadershipGo-To-Market Strategy+1

Business Analyst

Jun 2022 – Jun 2023 · 1 yr · Remote

Partnered with product and business leaders to define requirements for a digital healthcare and wellness platform generating ~$20M in annual revenue.
Contributed to product discovery and feature expansion initiatives, including team challenges, device integrations, member incentives, loyalty programs, and digital coaching, driving a 23% increase in incremental user engagement.
Supported roadmap execution by translating business and user needs into clear functional requirements, user flows, and acceptance criteria.
Led day-to-day delivery coordination for a cross-functional pod of 8 (engineering, QA, UX, content), ensuring alignment across design, build, and release phases.
Worked closely with engineering and QA to manage delivery via Jira, track dependencies, and ensure timely execution against agreed scope and timelines.
Collaborated with UX to validate user journeys and improve feature usability, contributing to higher adoption across newly launched capabilities.
Acted as a key liaison between stakeholders and delivery teams, helping unblock execution issues and maintain delivery momentum.

Business AnalysisUser Experience Design (UED)Requirements GatheringUser Journey MappingProduct Management

Fiserv

System Analyst

Feb 2012 – Aug 2015 · 3 yrs 6 mos

Contributed to the development and rollout of Secure Lending, a paper-free digital loan origination platform used by 25+ lenders and ~5,500 closing companies, including top 10 U.S. mortgage originators.
Supported strategic initiatives to enable end-to-end online lending workflows across multiple brands and channels, improving operational efficiency and borrower experience.
Accelerated delivery timelines by 20% by helping drive Agile adoption, coordinating across global delivery teams, account managers, and client stakeholders.
Drove 10% cost reduction through continuous process improvements, operational optimization, and elimination of redundant workflows.
Partnered with clients and internal teams to gather and validate requirements, translate them into executable plans, and define realistic delivery milestones.
Maintained 95% on-time delivery by coordinating cross-cultural teams, tracking execution, proactively identifying risks, and resolving delivery blockers.
Improved resource utilization by 15% by supporting configuration management and version control practices across parallel development streams.

Agile MethodologiesRequirements AnalysisProcess ImprovementConfiguration ManagementBusiness AnalysisSystem Analysis

Tata consultancy services

System Engineer

Jul 2008 – Feb 2012 · 3 yrs 7 mos · India

Re-engineered the internet banking login module to standardize authentication flows across 3 brands and 5 digital channels, delivering ~20% cost savings through platform consolidation.
Designed and modeled reusable application components, reducing development effort, eliminating redundancy, and lowering long-term maintenance costs.
Improved system scalability and team flexibility by producing clear functional and technical documentation, reducing dependency on individual contributors.
Reduced defect resolution time and ongoing support costs by simplifying code paths, improving modularity, and introducing tooling to proactively prevent defects.
Collaborated closely with cross-functional teams to support secure, high-availability banking systems, building a strong foundation in reliability, security, and enterprise-grade software delivery.

Software DevelopmentTechnical DocumentationCross-functional CollaborationSystem Analysis