Jun 2023 – Present · 2 yrs 11 mos · Gurugram, Haryana, India

Apr 2022 – Present · 4 yrs 1 mo

Dec 2021 – May 2023 · 1 yr 5 mos · Gurugram, Haryana, India

Jan 2020 – Dec 2021 · 1 yr 11 mos · Dubai, United Arab Emirates

• Managing all aspects of Customer experience and product strategy for core ride hailing vertical. Mentoring a team of rockstars who are committed and mission aligned to shape the habit and simplify everyday life for millions of customer in the region.
• Managing all aspect of product lifecycle for Ride product generating $xxx millions in annual GMV

Jul 2018 – Dec 2019 · 1 yr 5 mos · Singapore

• Led product strategy, execution and team building for trust & safety products at Grab.
• Deployed facial verification with liveness detection for users that reduced crime & impersonation
• Developed capabilities around Vehicle telematics and NLP which improved customer’s safety perception
• Developed real time promo and payment abuse prevention features that saved $xx million in bottomline

Apr 2017 – Jul 2018 · 1 yr 3 mos · Bengaluru Area, India

• Redesigned Supply acquisition platform for local and international markets
• Build product strategy and roadmap for leasing business
• Building industry first Integration with Aadhar stack for identity verification

Apr 2016 – Apr 2017 · 1 yr · Bengaluru Area, India

Feb 2014 – Feb 2016 · 2 yrs · Mumbai

• Responsible for scaling operations, building business and product strategy for platform monetisation of rent and resale business

Dec 2012 – Feb 2014 · 1 yr 2 mos · New Delhi

Aug 2009 – Apr 2011 · 1 yr 8 mos · IIT Kanpur

• Cloud based Learning Management System for TIER II and III colleges.