SOUMYA RANJAN SAHOO

Technical Program Manager

Bengaluru, Karnataka, India9 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 7 years of experience in product operations and development.
  • Proven history of superior market penetration and product launch.
  • Skilled in maximizing revenue opportunities.
Stackforce AI infers this person is a Fintech professional with strong expertise in product operations and customer service management.

Contact

Skills

Core Skills

Product ManagementProduct OperationsOperationsProject ManagementAnalytical SkillsCustomer Service

Other Skills

Accounts Receivable (AR)Business InsightsBusiness RequirementsCollection StrategyCommunicationCormsquareCreative Problem SolvingCredit AnalysisCredit ControlCredit RiskCustomer EngagementCustomer SatisfactionCustomer Service ManagementData AnalyticsFinance

About

Diligent Production Support Lead offers 7 years of success in product operations & development, market research, and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with a proven history of superior market penetration and product launch.

Experience

Finbox

4 roles

Technical Program Manager

Jan 2026Present · 2 mos · Bengaluru, Karnataka, India · On-site

Senior Production Support Lead

Promoted

Jun 2025Present · 9 mos · Bengaluru, Karnataka, India · On-site

Production Support Lead

Jul 2024Jun 2025 · 11 mos · Bengaluru, Karnataka, India · On-site

Product Operations

Feb 2022Jun 2024 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

  • Building the embedded lending infrastructure for the next million business.
Product DevelopmentProduct ManagementProduct Lifecycle ManagementProduct OperationsBusiness RequirementsTeamwork+13

Arzooo

Assistant Operations Manager

Mar 2021Jan 2022 · 10 mos · Bengaluru, Karnataka, India

  • Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
  • Maintained internal inventory of supplies and equipment.
  • Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
  • Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
  • Set up and negotiated contracts to obtain favorable pricing and delivery structures.
  • Maintained current understanding of pricing structures, market conditions and trends in industry.
  • Maintained monthly procurement plan to support timely supply and delivery of quality supplies and equipment.
  • Sourcing supplies, forecasting inventory requirements, assessing risk, and managing daily operations of store supplies program from PAN India Arzooo warehouses.
  • Sourcing of LA,SHA,KA and IT products for Pan India retailers requirements.
  • Creating PR/PO for the onboarded or newly onboard vendors on the basis of requirements.
  • Negotiated policies and contracts with vendors to achieve optimal pricing and consistent availability.
Problem SolvingCreative Problem SolvingLeadershipAnalytical SkillsData AnalyticsCustomer Service Management+12

Cure.fit

Operation Analyst

Dec 2019Jan 2021 · 1 yr 1 mo · Bangalore

  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Worked closely with personnel, customers and contractors to resolve problems.
  • Sourcing supplies, forecasting inventory requirements and managing daily operations of store supplies program for a 135+ centres of Cult-fit, Mind-fit & 8 warehouse Pan India.
  • Operated warehouse material handling equipment correctly to move loads.
  • Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Problem SolvingLeadershipAnalytical SkillsMultitaskingOperationsTimelines+6

Udaan.com

MIS Credit Analyst

Feb 2019Dec 2019 · 10 mos · Bengaluru Area, India

  • Prepared a variety of different written communications, reports and documents to ensure smooth operations.
  • Identified issues, analyzed information and provided solutions to problems.
  • Reviewed customer files on regular basis to make sure receivables were in sound condition.
  • Analyzed customer data such as financial statements to determine level of risk involved for extending credit.
  • Performed credit reviews on corporations to assess financial conditions.
  • Placed customer accounts on hold due to past due payments.
  • Regulating retailer and vendor onboarding on credit through manual underwriting.
  • Procuring negotiated products from credit vendors for credit retailers.
Problem SolvingAnalytical SkillsMultitaskingOperationsTimelinesTeamwork+4

Blackbuck (zinka logistics solutions pvt. ltd.)

Senior Customer Service Associate

Dec 2017Feb 2019 · 1 yr 2 mos · Bengaluru Area, India

  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Processed and entered all customer orders into database and provided proactive customer service for all accounts. •
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Generated all documentation and information required for customer shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Maintained department procedures manual detailing processing requirements for each individual account.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Verified accurate account invoicing through collaboration with accounting department.
  • Produced weekly status reports detailing logistic operations and problems.
Problem SolvingAnalytical SkillsMultitaskingOperationsTeamworkCommunication+3

[24]7.ai

Customer Service Associate

Nov 2016Dec 2017 · 1 yr 1 mo · Bengaluru Area, India

Problem SolvingMultitaskingOperationsCommunicationBusiness RequirementsSkilled Multi-tasker+1

Education

Indian Institute of Management Kashipur

Postgraduate Degree

May 2021May 2022

Biju Patnaik University of Technology, Odisha

Bachelor of Technology - BTech — Electrical and Electronics Engineering

Jan 2009Jan 2013

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