Mar 2023 – Jun 2023 · 3 mos · Mumbai, Maharashtra, India · On-site

Jul 2021 – Mar 2023 · 1 yr 8 mos · India

• ●Supporting all LinkedIn Marketing Solutions (LMS) online customers using multiple channels.
• ●Coordinate retention efforts in conjunction with the Product Marketing team as needed.
• ●Own the definition and operational rollout of LMS standard operating procedures through documented policies and guidelines.
• ●Ensure issues are escalated to key stakeholders when needed.
• ●Develop and maintain an exceptional understanding of the LinkedIn Marketing Solutions products through ongoing training while being keenly aware of trends in the online advertising industry.
• ●Create deeper conversations with members to maximize the value of LMS products and align with advertiser goals.
• ●Provide basic technical support solutions to LMS advertisers and escalate to tier 2 teams accordingly.
• ●Make judgement calls as to when to provide personalized solutions versus following processes.
• ●Determine advertisers needs and be suggestive about potential solutions.
• ●Work efficiently and prioritize projects and work using the appropriate systems and communication channels.
• ●Collaborate with co-workers and cross-functional peers to ensure excellent information flow and feedback on process, policy and product changes that will affect advertisers.
• ●Understand, embody and execute LinkedIn’s culture and core values.

Jul 2020 – Jul 2021 · 1 yr · India · Hybrid

• Executing 2024 vision strategy of WaterWipes for India
• Presenting business proposal to top management of the organization
• Developing marketing strategy, infrastructure & systems and processes
• Identifying short-term and long-term growth opportunities
• Developing a pricing strategy that maximises profits and market share at the same time keeping customer satisfaction on top
• Working on brand building initiatives like promotions, visibility of POSM and creating brand awareness across the country
• Product / Brand registration across India
• Handling Social media, public relation efforts and content marketing
• Developing and managing marketing campaign from start to finish
• Identifying new customers and supporting sales and lead generation to team
• Designing and leading the development and implementation of the Ecommerce strategy to drive share and Revenue growth in India
• Building E-commerce Strategy with Key Focus on top 3 platforms in the region (Amazon, Flipkart, FirstCry.com)
• Influencer Marketing - Pan India

Jan 2020 – Apr 2020 · 3 mos · Chennai, Tamil Nadu, India · On-site

• Managed End to End Digital Marketing campaigns
• Kicked off sales in E-commerce chains - Amazon.in, Flipkart, Shopclues, Snapdeal
• Kicked off D2C
• Started Offline marketing campaigns for WaterWipes and Nature’s Cuddle
• Influencer Marketing - Pan India

Mar 2019 – Nov 2019 · 8 mos · Mumbai Area, India · Hybrid

• Exciting times
• Started with a team of 3 and kicked off digital marketing campaigns for clients like Bahrain Tourism
• Nepal Tourism
• Hannibal Race
• Monday Monk
• Managed end to end P&L for Markenzo

Oct 2018 – Mar 2019 · 5 mos

• Managed Three Agencies for Jio’s digital performance
• Convonix (SEO)
• Wisdm Labs (ORM)
• Locobuzz (Social Media Monitoring)
• Kicked off the best low budget influencer marketing campaigns
• Managed a team for Jio’s Quora profile

Dec 2017 – Oct 2018 · 10 mos

• Manage the customer queries on Twitter, Facebook and YouTube
• Kicked off International Roaming CS for Reliance Jio
• Collaborated with the social listening team for internal insights
• Managed sentiments of #withlovefromJio campaign

Jul 2017 – Aug 2017 · 1 mo · Mumbai, Maharashtra, India

• Client servicing for Real estate clients in Navi Mumbai
• Pitching in-house product (location based advertising)

Mar 2016 – Jul 2017 · 1 yr 4 mos · Mumbai, Maharashtra, India

• Managed end to end marketing for Tiffy - Cloud Kitchen model in Navi Mumbai
• Created an efficient delivery model - km wise