Sofia Quintero

Co-Founder

Los Angeles, California, United States18 yrs 8 mos experience

Key Highlights

  • Founded and led EnjoyHQ, a successful SaaS startup.
  • Expert in customer experience and product management.
  • Passionate about team development and growth strategies.
Stackforce AI infers this person is a SaaS expert with a strong focus on customer experience and product management.

Contact

Skills

Core Skills

Revenue & Profit GrowthOperational ExecutionUser Experience (ux)Product ManagementCustomer ExperienceGrowth StrategiesBusiness StrategyCustomer Acquisition

Other Skills

AnalyticsB2B MarketingBrand DevelopmentBrandingChange ManagementContent StrategyCustomer EngagementDigital StrategyEmail MarketingIntegrated MarketingLead GenerationMergers & Acquisitions (M&A)PLGProduct DiscoveryProduct Marketing

About

I'm an experienced entrepreneur deeply interested in customer experience and people development. Over my career, I’ve worked in various industries, spending the last decade building an enterprise application that helped organizations tackle unstructured data challenges to improve product development and user experience. After successfully exiting this venture (EnjoyHQ) in 2021, I am now focused on acquiring and growing new business opportunities. Outside of work and studies, I enjoy mastering new skateboarding tricks.

Experience

Steezy ventures

Partner

Jan 2024Present · 2 yrs 2 mos · Los Angeles, California, United States · Remote

  • Entrepreneurship Through Acquisition
Revenue & Profit GrowthOperational Execution

Collie

Co-Founder

May 2023Dec 2023 · 7 mos · California, United States · Remote

  • Keep track of your team's progress and how they feel about it all in one place— Collie is team management for remote and hybrid teams: Async check-ins, one-on-ones, and more. Collie turns good managers into great ones.
  • Update: After much research and building, we decided not to pursue Collie. The market is everything, and this opportunity was not the right vehicle for us. We deeply enjoyed learning about the space and are grateful to everyone who contributed to this project.
User Experience (UX)Growth StrategiesStart-up LeadershipProduct ManagementPLG

Userzoom

Entrepreneur In Residence

Apr 2021Feb 2023 · 1 yr 10 mos · Los Angeles, California, United States

Customer ExperienceGrowth StrategiesStart-up LeadershipChange ManagementSales EnablementCustomer Acquisition

Hyper island

Guest Instructor

Nov 2017Nov 2018 · 1 yr · London, United Kingdom

  • At Hyper Island I frequently deliver lectures on retention strategies for Postgraduate students
Growth Strategies

Reforge

Member

Jul 2016Jan 2021 · 4 yrs 6 mos

  • Growth Series, Retention and Engagement Deep Dive, Product Strategy

Enjoyhq (now part of usertesting)

Founder and CEO

Jul 2015Aug 2022 · 7 yrs 1 mo · Greater Los Angeles Area

  • At EnjoyHQ we build software products that power the most innovative UX and product teams in the world. EnjoyHQ is the easiest way to search, organize and share all your customer feedback and user research data in one place.
  • Teams of all sizes use our technology to understand their customers better and faster.
  • If you are interested in increasing the impact of your product decisions, get in touch, EnjoyHQ can help.
Growth StrategiesMergers & Acquisitions (M&A)Start-up LeadershipProduct MarketingProduct ManagementBusiness Strategy+1

Techstars

Mentor

Jan 2014Sep 2015 · 1 yr 8 mos · London, United Kingdom

  • At Techstars I often mentor and advice entrepreneurs at early-stage startups. We discuss everything from fundraising to building effective distributed teams.

General assemb.ly

Digital Marketing Instructor

Jul 2013Dec 2014 · 1 yr 5 mos · London, United Kingdom

  • At General Assembly I delivered a series of masterclasses on acquisition and retention strategies

Geckoboard

Head of Growth

Nov 2012Apr 2015 · 2 yrs 5 mos · London, United Kingdom

  • At Geckoboard I led a Growth Team focused on acquisition and retention strategies. We designed growth loops, ran experiments to optimize different parts of the funnel and built the foundations for remarkable customer experiences.
Growth StrategiesTeam LeadershipCustomer AcquisitionBranding

Cga experience

Account Director

Sep 2010Oct 2011 · 1 yr 1 mo · London, United Kingdom

  • At CGA I worked on customer experience programs delivered to Telecoms and Healthcare corporations.

Possible ( previously blue interactive)

Programme Manager - WPP

Apr 2009Sep 2010 · 1 yr 5 mos · London, United Kingdom

  • At Blue I had the opportunity to managed integrated online strategies across multiples geographies for the world’s largest silicone manufacturer. During this time I was also part of a group of agencies responsible for the development of digital strategies and executions for a variety of brands (Health Care and Laundry) part of one of the largest FMCG corporations in the world.

Silence media ltd.

Researcher

Jun 2008Jul 2008 · 1 mo · London, United Kingdom

  • Digital marketing and social media research

Econsultancy

Account Manager (Get Digital)

Mar 2008Apr 2009 · 1 yr 1 mo · London, United Kingdom

  • Project Management and Marketing of a Digital Marketing Training Programme

Egade business school del tecnológico de monterrey

Marketing Manager

Jan 2000Jan 2002 · 2 yrs · Caracas Area, Venezuela

  • I lead marketing and PR strategies for Postgraduate programs delivered in Latin American by the Tecnológico de Monterrey

Education

King's College London

Master of Science - MS — Neuroscience

Oct 2021Jun 2023

London Metropolitan University

Master of Arts - MA — Mass Communications

Jan 2008Jan 2009

General Assembly

Front End Web Development — Web Development

Jan 2013Jan 2014

Universidad Tecnológica del Centro (UNITEC)

Bachelor of Arts - BA — Management Sciences

Jan 1997Jan 2002

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