Sherri Carpineto — CEO

I have led transformative projects with small teams at startups and large global teams for a Fortune 15 company. I am passionate about empowering others and driving positive change in the world. I'm a lifelong learner who knows that strong operations, solid strategic planning and a culture of good communication are the pillars for success. My team has been responsible for multi-million-dollar CRM/ERP implementations, creation of analytics frameworks, development of sales, marketing, and implementation playbooks, and 10+ Mergers and Acquisitions. My career focus has been in the healthcare/medical device/digital healthcare space, but I am open to other industries. My experience spans sales, strategy, business development, marketing, operations and analytics providing me with a comprehensive understanding of the whole ecosystem. Highlights Include: * Developing a comprehensive enablement plan and revamping the sales and marketing processes and workflows, which led to a 45% improvement in forecasting accuracy. * Implementing operational workflow changes in marketing, professional services, and sales, saving over 20 hours per week and $500k annually in administrative costs. * Overseeing the integration of 10 M&A projects resulting in annual operational cost savings of over $2M by eliminating redundant processes. * Introducing a cross-functional whitespace tool that identified $20M in overlooked pipeline opportunities. * Establishing a telehealth care model that increased patient volumes by 30%. My skills include: Operational Leadership Business Planning Healthcare and Medical Device sectors Expertise in building Sales/Revenue Operations infrastructure CRM, CPQ, ERP Implementation and Business Leader M&A management Project management Data Analytics Change Management I can be reached at sherri.carpineto1@gmail.com

Stackforce AI infers this person is a Healthcare Operations and Strategy Leader with expertise in CRM and ERP implementations.

Location: Boston, MA, United States

Experience: 21 yrs 5 mos

Skills

Strategic Planning
Operations Management
Crm
Erp
Data Analytics
Coaching
Leadership
Go-to-market Strategy
Sales Management
Data Analysis
Mergers & Acquisitions

Career Highlights

Led multi-million-dollar CRM/ERP implementations.
Achieved 45% improvement in forecasting accuracy.
Oversaw 10 M&A projects saving over $2M annually.

Work Experience

Ascom Americas

Senior Director of Operations and Strategy (2 yrs 7 mos)

Xperience-U

Global Operations and Strategic Planning Advisor (3 mos)

Good Human Project - Coaching

Founder - Good Human Project Coaching (5 yrs 11 mos)

AposHealth

Director of Operations, Director New England (3 yrs)

Allscripts

Director Global Operations (9 yrs)

Market Research and Competitive Intelligence Manager - Operations (4 yrs 9 mos)

McKesson

Head of Market Intelligence and Strategic Planning, Competitive Analysis (2 yrs)

Education

MS at Boston University

BA at Syracuse University

Sherri Carpineto

CEO

Boston, MA, United States21 yrs 5 mos experience

Highly Stable

Key Highlights

Led multi-million-dollar CRM/ERP implementations.
Achieved 45% improvement in forecasting accuracy.
Oversaw 10 M&A projects saving over $2M annually.

Stackforce AI infers this person is a Healthcare Operations and Strategy Leader with expertise in CRM and ERP implementations.

Contact

Skills

Core Skills

Strategic PlanningOperations ManagementCrmErpData AnalyticsCoachingLeadershipGo-to-market StrategySales ManagementData AnalysisMergers & Acquisitions

Other Skills

Analytical SkillsAnalyticsBusiness AnalysisBusiness DevelopmentBusiness InsightsBusiness Intelligence (BI)Business Intelligence ToolsBusiness Relationship ManagementBusiness StrategyCRM DatabasesChange ManagementCommunicationCompetitive AnalysisCompetitive IntelligenceCorporate Strategy

About

Experience

Ascom americas

Senior Director of Operations and Strategy

Aug 2023 – Present · 2 yrs 7 mos · United States · Remote

Leading a team responsible for improving efficiency through streamlined workflows, robust tools, systems and improved analytics. Growth and customer focused team. Spearheaded sales process improvements resulting in a 30% increase in forecasting accuracy and developed annual strategic planning process.
At request of our North American CEO, I took on an additional role of project manager for ERP and CRM implementation, to further enhance growth, operations and analytics.
Highlights Include:
Led implementation of new CRM and ERP process to further enhance sales process, analytics, customer success, and improve workflows across teams, including increase of 30% utilization of tools
Led enhancements of end-to-end processes from Opportunity to Cash to provide a more streamlined experience for partners and customers, resulting in increase in Customer Sat
Created an enablement program increasing training from 3x per year to every 2 months.
Developed a new analytics framework including dashboards, reports and quarterly business reviews

Business StrategyStrategic PlanningOperations Management

Xperience-u

Global Operations and Strategic Planning Advisor

Apr 2023 – Jul 2023 · 3 mos · United States · Remote

Contract Strategic consultant helping bootstrapped company with:
Strategic roadmap development
Operational workflows including better customer onboarding/customer success experience
Growth and GTM strategy
Account management plan development

Strategic PlanningGo-to-Market Strategy

Good human project - coaching

Founder - Good Human Project Coaching

Apr 2020 – Present · 5 yrs 11 mos · Boston, Massachusetts, United States · Remote

As the Founder of EmpowHER to be Life and Career Coaching, I developed coaching programs to empower jobseekers, particularly women and working moms, to achieve success and happiness without guilt. I conducted 1:1 and group sessions, fostering a community of powerful voices for mutual support. I focus on mindset shifts and successful strategies for career and life goals.

CoachingExecutive CoachingLeadershipStrategy

Aposhealth

Director of Operations, Director New England

Jan 2020 – Jan 2023 · 3 yrs · Boston, Massachusetts, United States · Remote

I was recruited by the CEO to lead global operations and growth in the New England region. Selected highlights include launching a new telehealth service, developing operational playbooks and workflows to streamline processes, and achieving a 60% monthly increase in patient sales.
Led growth initiatives company-wide, boosting revenue by 30% with a new telehealth model
Oversaw go-to-market strategies, signing 3 new accounts and increasing market penetration by 110% in New England.
Developed a sales enablement program, accelerating revenue generation and advancing the skills of junior sales team members.
Implemented a patient incentive program resulting in 24% increase in growth in first 6 months
Created operations playbook, reducing go-live time for new clients by 25%, resulting in acceleration of revenue.

Strategic PlanningGo-to-Market StrategyOperations Management

Allscripts

2 roles

Director Global Operations

Promoted

Jan 2011 – Jan 2020 · 9 yrs · Greater Boston · Remote

I led a global team of analysts and managers responsible for strategic planning initiatives, analytics, tool implementation, sales and marketing process and M&A playbooks.
Achievements include creating an automated Whitespace application, implementation of multi-million-dollar CRM and ERP projects, and developing a win/loss analysis process to drive marketing campaign success.
Highlights include:
Developed an Operations playbook that helped to increased customer satisfaction by 20%
Implemented and Led Quarterly Business Reviews with all internal business units
Established an entire operations infrastructure including a sales process, forecast cadence, enablement programs, and marketing campaigns
Managed ten mergers and acquisitions, including all aspects of change management, training, and customer integration.
Created an automated Whitespace application that identified over $20 million in overlooked pipeline opportunities.
Improved RFP win rates by 40% by creating new data library and templates for RFP team

Strategic PlanningGo-to-Market Strategy

Market Research and Competitive Intelligence Manager - Operations

Jan 2006 – Oct 2010 · 4 yrs 9 mos · Greater Boston

I was recruited to lead the development of new Market Research, Competitive Intelligence, and Product Marketing teams at Allscripts. I established cohesive team processes, developed a comprehensive library of market research tools, and managed relationships with third-party analysts to enhance brand recognition in the industry.

Mckesson

Head of Market Intelligence and Strategic Planning, Competitive Analysis

Jan 2004 – Jan 2006 · 2 yrs · Boston, Massachusetts, United States · Hybrid

In my role as the Head of Market Intelligence and Strategic Planning at McKesson in Boston, MA, I was responsible for driving market intelligence, competitive analysis, and strategic planning efforts. I developed combat cards, win loss analyses, and sales tools to support our sales team in navigating market dynamics. Additionally, I led the annual customer satisfaction survey and implemented strategic initiatives based on the results to enhance customer satisfaction.