Jul 2023 – Dec 2025 · 2 yrs 5 mos · Bengaluru, Karnataka, India · Hybrid

• Led the design and implementation of an automated RCA-based attack fingerprinting system in collaboration with the RADAR team, reducing analysis SLA by 80% and significantly accelerating response times.
• Continuously monitored and proactively identified new attack trends, maintaining Account Takeover (ATO) incidents below 500K/monthly, mitigating potential losses of ~$3M USD and preventing PII data leakage.
• To combat scripted attacks on the account settings page conducted in-depth analysis and developed strategy by identifying key risk variables, reducing bad traffic by 63% and significantly lowering ATO losses and unauthorised attempts.
• Accelerated account re-securing process post-fraud detection, reducing resolution time by 90% and significantly lowering ATO incidents and losses by ~150k/day. Designed and implemented a robust data flow and event system, enabling real-time business impact.
• Optimized passwordless experience for PayPal customers by refining Web LSS revocation rules. Enhanced rule efficiency by introducing key variables and eliminating redundancies, reducing the pass rate from ~30% to ~10% without increasing losses.
• Expanded fingerprinting coverage across multiple checkpoints, including Citywall and Identity checkpoint, creating a comprehensive attack linkage and improving cross-layer observability for enhanced threat mitigation.
• Developed an incident management dashboard, enabling real-time tracking of fraud mitigation efforts and improving decision- making efficiency.

Sep 2022 – Jul 2023 · 10 mos · Bengaluru, Karnataka, India · Hybrid

• Conducted in-depth analysis of old policy and identified key areas for improvement. Successfully implemented changes to lender policy resulting in increase in average ROI and monthly overall profits.
• Successfully established partnerships with external banking partners, developed strong relationships, and streamlined company processes for better efficiency.
• Led the automation of manual execution processes using different tools like Python, Tableau, and Synaptic. Streamlined workflows and conducted rigorous testing and quality assurance to ensure seamless execution.

Jan 2022 – Present · 4 yrs 2 mos · Bengaluru, Karnataka, India

• Helping people with proper resources, guidance and sharing opportunities in order to help them grow professionally, by building supportive community which will connect people across the world.

Oct 2020 – Sep 2022 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

• OLA Money Postpaid:
• Took new initiatives around the product to increase market share on the cabs platform.
• Performed EDA for new touchpoints and made suggestions to increase PP acquisitions .
• Coordinated with the marketing and product team to analyze the different marketing channel performance and reduced the error in number tracking.
• OLA Money SBIC Co-branded Credit Card:
• Took new initiatives to improve CTR metrics to help new acquisition by introducing customized comms.
• Successfully launched a pre-approval program for better soft approval rates .
• Reduced customer escalation by identifying all the disputed MID with the banking partners.
• Automated the process of targeting new customers through marketing.

Sep 2019 – May 2020 · 8 mos · IIT Delhi

Apr 2019 – Nov 2019 · 7 mos · IIT Delhi

Apr 2019 – Jun 2019 · 2 mos · Laksar, Uttarakhand, India

Nov 2018 – Mar 2019 · 4 mos · IIT Delhi

May 2018 – Oct 2018 · 5 mos · IIT Delhi

Dec 2017 – Dec 2017 · 0 mo · Indore, Madhya Pradesh, India

Sep 2017 – Nov 2019 · 2 yrs 2 mos · IIT Delhi

Apr 2017 – Apr 2018 · 1 yr · IIT Delhi