Shreeya Ahuja — Operations Associate

SaaS Product Training and Enablement professional focused on driving product adoption through structured learning and effective customer education. I design and deliver end-to-end training programs for B2B clients, supporting smooth onboarding, faster time-to-value, and sustained engagement. My experience includes conducting live product training sessions, mentoring Product Trainers, and leading internal onboarding for Customer Success teams to ensure consistent product knowledge and best-practice execution. I create scalable training assets such as modules, SOPs, product guides, and knowledge resources that enable both customers and internal teams to learn efficiently. I also leverage NPS and CSAT insights to continuously refine training strategies and improve user experience. Collaborating closely with Product, Sales, and Support teams, I represent the learner and customer voice to enhance enablement initiatives, reduce support dependency, and improve overall adoption.

Stackforce AI infers this person is a SaaS Product Training and Enablement expert focused on customer success.

Location: Noida, Uttar Pradesh, India

Experience: 7 yrs 10 mos