Abinash Roy

Operations Associate

Jamshedpur, Jharkhand, India4 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Experienced in Project Management and IT Service Delivery.
Strong background in HR Operations and Talent Acquisition.
Proficient in Continuous Service Improvement and Automation.

Stackforce AI infers this person is a Project Management and IT Service Delivery professional in the IT Services industry.

Contact

Skills

Core Skills

Project ManagementService Delivery ManagementIt Service Management

Other Skills

Active SourcingAutomationAutomation LeadAutomation Services ManagementBusiness StrategyCompensation & BenefitsCompetency ManagementContinuous Process ImprovementContinuous Service ImprovementDigital TransformationEmployee Learning & DevelopmentEmployee TrainingEmployer BrandingHR ManagementHR Operations

About

Currently Working at HCLTech in Project Management & Infrastructure Service Delivery Management Completed a Post Graduate Diploma in Human Resource Management from International Management Institute, New Delhi

Experience

Hcltech

2 roles

Assistant Manager

Promoted

Jan 2024 – Present · 2 yrs 2 mos · Noida, Uttar Pradesh, India

Project Management
Infrastructure Service Delivery Management
Senior PM for Compute Device Upgrades(Windows 2012R2 & 2016 OS,Vmware,POD Builds & XenApp)
Automation Services Management
Continuous Service Improvement(CSI) Manager
Command Centre Establishment
IT Security Baseline Management

Project ManagementInfrastructure Service Delivery ManagementIT Security Baseline ManagementAutomation Services ManagementContinuous Service ImprovementService Delivery Management

Senior Management Trainee

Aug 2022 – Jan 2024 · 1 yr 5 mos · Noida, Uttar Pradesh, India

Project Management Office(PMO)
IT Service Delivery Management
Driving IT Security Baseline Process for all technology towers as a project
Continous Service Improvement Manager
Automation Lead & Project Manager
Performance Management & KPI Reporting for 600 employees
HR and Service Operations
Training SPOC for Account
RDU Level Reporting
Internal Compliance
Onboarding and Offboarding process for employees in the project

IT Service Delivery ManagementContinuous Service ImprovementAutomation LeadPerformance ManagementHR OperationsIT Service Management+1

To the new

Talent Acquisition Intern

Apr 2021 – Jun 2021 · 2 mos

Trendz influenza

Intern

Apr 2020 – Jun 2020 · 2 mos

Ims learning resources pvt. ltd.

Admissions Counselor

Sep 2019 – Mar 2020 · 6 mos · Jamshedpur, Jharkhand, India

Education

IMI Delhi

Master of Business Administration - MBA

Jan 2020 – Jan 2022

Karim City College Jamshedpur

Bcom

Jan 2016 – Jan 2019

Hill Top School, Jamshedpur

Jan 2001 – Jan 2016

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