Abinash Roy

Operations Associate

Jamshedpur, Jharkhand, India4 yrs 1 mo experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Experienced in Project Management and IT Service Delivery.
  • Strong background in HR Operations and Talent Acquisition.
  • Proficient in Continuous Service Improvement and Automation.
Stackforce AI infers this person is a Project Management and IT Service Delivery professional in the IT Services industry.

Contact

Skills

Core Skills

Project ManagementService Delivery ManagementIt Service Management

Other Skills

Active SourcingAutomationAutomation LeadAutomation Services ManagementBusiness StrategyCompensation & BenefitsCompetency ManagementContinuous Process ImprovementContinuous Service ImprovementDigital TransformationEmployee Learning & DevelopmentEmployee TrainingEmployer BrandingHR ManagementHR Operations

About

Currently Working at HCLTech in Project Management & Infrastructure Service Delivery Management Completed a Post Graduate Diploma in Human Resource Management from International Management Institute, New Delhi

Experience

Hcltech

2 roles

Assistant Manager

Promoted

Jan 2024Present · 2 yrs 2 mos · Noida, Uttar Pradesh, India

  • Project Management
  • Infrastructure Service Delivery Management
  • Senior PM for Compute Device Upgrades(Windows 2012R2 & 2016 OS,Vmware,POD Builds & XenApp)
  • Automation Services Management
  • Continuous Service Improvement(CSI) Manager
  • Command Centre Establishment
  • IT Security Baseline Management
Project ManagementInfrastructure Service Delivery ManagementIT Security Baseline ManagementAutomation Services ManagementContinuous Service ImprovementService Delivery Management

Senior Management Trainee

Aug 2022Jan 2024 · 1 yr 5 mos · Noida, Uttar Pradesh, India

  • Project Management Office(PMO)
  • IT Service Delivery Management
  • Driving IT Security Baseline Process for all technology towers as a project
  • Continous Service Improvement Manager
  • Automation Lead & Project Manager
  • Performance Management & KPI Reporting for 600 employees
  • HR and Service Operations
  • Training SPOC for Account
  • RDU Level Reporting
  • Internal Compliance
  • Onboarding and Offboarding process for employees in the project
IT Service Delivery ManagementContinuous Service ImprovementAutomation LeadPerformance ManagementHR OperationsIT Service Management+1

To the new

Talent Acquisition Intern

Apr 2021Jun 2021 · 2 mos

Trendz influenza

Intern

Apr 2020Jun 2020 · 2 mos

Ims learning resources pvt. ltd.

Admissions Counselor

Sep 2019Mar 2020 · 6 mos · Jamshedpur, Jharkhand, India

Education

IMI Delhi

Master of Business Administration - MBA

Jan 2020Jan 2022

Karim City College Jamshedpur

Bcom

Jan 2016Jan 2019

Hill Top School, Jamshedpur

Jan 2001Jan 2016

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