Swapnil Roy

Operations Associate

Goa, India6 yrs 6 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led operations for over 900 interviews.
  • Achieved 150% growth in interview management.
  • Designed innovative onboarding solutions.
Stackforce AI infers this person is a skilled operations manager with a focus on process automation in the SaaS industry.

Contact

LinkedIn

Skills

Core Skills

Operations ManagementProcess Automation

Other Skills

Community BuildingManagementOnboarding Lifecycle DesignOperationsQuality MonitoringTeam Leadership

Experience

6 yrs 6 mos
Total Experience
2 yrs 2 mos
Average Tenure
5 yrs 1 mo
Current Experience

Ministry of defence of india

IES Officer

Apr 2021 – Present · 5 yrs 1 mo

Barraiser

Operations Manager

Jun 2020 – Dec 2020 · 6 mos · Bengaluru, Karnataka, India

  • Managed end to end operations of 900+ interviews across 8 domains; Led a team of 6 to achieve CMGR of 150% over a period 6 months
  • Achieved 60% reduction in TAT through process automation using tools like JIRA, SQL, Zapier, Hubstop and Excel
  • Built and engaged community of 200+ high quality freelance interviewers from India and USA spanning across 8 domains
  • Created end to end onboarding lifecycle and Optimized team bandwidth (50% reduction) by automating tasks using JIRA and Zapier
  • Designed Interviewer Portal for one stop solution for all user operations
  • Devised Interviewer Quality Score to monitor interview quality
Operations ManagementProcess AutomationTeam LeadershipCommunity BuildingOnboarding Lifecycle DesignQuality Monitoring

Indian institute of technology, delhi

Sports Secretary

Apr 2015 – Mar 2016 · 11 mos

Education

Indian Institute of Technology, Delhi

Bachelor’s Degree — Mechanical Engineering

Jan 2013 – Jan 2017

Delhi Public School

Jan 2006 – Jan 2013

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