May 2023 – Nov 2023 · 6 mos · Remote

• Established and driving roadmap for 2023 for Agent Product Org (4 Pods, 12 sub-pods) in alignment with Leadership, Business, Product Managers, UX and App teams.
• Program manager for a team of 25 Product Managers, responsible for prioritization of projects, creating dashboard, project launch plan, tracking and regular roll out of reports to Leadership.
• UX Program Manager for the Agent Product Org, prioritizing projects across verticals through business, Product Manager and Leadership alignment. Scrum master, maintaining tracker, stack ranking projects, addressing effort estimations and sending daily reports to the stakeholders.
• TPM and scrum master for the Data Engineering team.

Nov 2017 – May 2023 · 5 yrs 6 mos

• Google Pay India Program manager for partner operations
• Collaborating with product teams, conduct gap analysis, estimate work efforts, define OKRs and resolve dependencies
• Vendor management: hiring, training, contracting, Resource and budget forecasting
• Setup processes, drive automation and efficient operations
• People leader: inspire and build highly effective teams

Jan 2015 – Nov 2017 · 2 yrs 10 mos

• Responsible for business operations, tracking and driving OKRs while working with engineering teams, Directors and executive stakeholders
• Lead and execute large site level events and culture clubs: budgeting, vendor selection, logistics, marketing, and communications
• Lead project related to site development, L&D, developer relations and process improvements
• Vendor management (Identification, hiring, contracting and negotiation)

Mar 2011 – Dec 2014 · 3 yrs 9 mos

• Support hiring goals through efficient interview coordination and scheduling
• Manage a team of recruiting coordinators, ensuring delivery within SLAs.
• Drive process improvements and efficiencies.
• Analyze data, build intelligence and patterns for driving productivity