Divya Agarwal — Program Manager

I’m a results-driven Program Manager with a proven track record of owning and scaling complex programs from 0→1 in fast-paced, cross-functional environments. With over 5 years of experience at Amazon, I have led the development and launch of global operational programs, significantly improving efficiency and user experience at scale. My strengths lie in strategic planning, data-backed decision-making, and driving execution against rigorous performance metrics. I have architected performance management frameworks and process optimizations that led to a 240 bps improvement in service quality and the reduction of over 98,000 issues. With hands-on expertise in data analysis (SQL, Advanced Excel, Tableau), project management tools (Jira, MS-Project), and a strong grounding in Agile and Waterfall methodologies, I bridge strategic goals with operational feasibility. My background in Finance and Ops (MBA) further enables me to evaluate ROI, manage budgets, and ensure program outcomes are tightly aligned with overarching business goals. I’m currently exploring new opportunities to leverage my skills in program ownership, strategic execution, and cross-functional collaboration to deliver meaningful impact at scale. Let’s connect.

Stackforce AI infers this person is a Program Manager with expertise in operational efficiency and cross-functional collaboration.

Location: Bengaluru, Karnataka, India

Experience: 6 yrs 9 mos