Jyoti Singh

Product Manager

United States19 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Proven track record in Agile Project Management.
  • Expert in JIRA and Confluence administration.
  • Strong experience in Quality Assurance and Automation.
Stackforce AI infers this person is a SaaS and Travel Technology expert with a focus on Agile methodologies and Quality Assurance.

Contact

Skills

Core Skills

Agile Project ManagementJira AdministrationQuality AssuranceAgile Testing

Other Skills

Acceptance TestingAgileAgile MethodologiesAha! Product ManagementBDD (Business Driven Development) Testing FrameworkBusiness AnalysisBusiness Case PreparationBusiness StrategyCSM (Certified Scrum Master)Change RequestsCloud ComputingCompetitive AnalysisConfluenceCucumberCucumber Automated Testing

About

• Results-driven leader with experience in leading multi-disciplinary and cross functional teams, with a proven track record of adding value and connecting with all levels of a project team (from customer executives, managers, designers, architects, developers etc.) • Versatile professional Agile Project Manager with experience managing multiple projects in Application lifecycle management team. Lead exercises such as sprint planning and team standups. Kept the team on track to meet project deadlines on budget. Communicated with management and clients to keep them updated on the status of projects. • Highly motivated, dedicated, responsible/reliable, organized, supportive and co-operative • Experience with control and management of Program management office information from financial/cost modelling, resourcing, issues & risks mitigation, scheduling/planning, change, decisions and scope management • Excellent attention to detail with the ability to multi-task in highly fast paced challenging business environments • Ability to work effectively and efficiently both individually and in a team or group environment; strong time • Proficient at aligning technology, financial and business strategies to support top and bottom-line improvements • Well organized Software professional with 10+ years of diversify experience in IT, Air/Hotel industry, Product industry from managing all aspects of project development, iteration testing for web based, product-based applications and web services. Resourceful and works well under pressure. • Atlassian tool Administrator/ SME for JIRA, Confluence and Bamboo, created/customized workflows in JIRA for software teams and leadership teams. • Worked directly with Dev and QA director to develop higher quality process for better sustainability output • SAP Catalyst nominated, SAP Cloud Native committee nominated and SAP ChicagoBWN TECHNICAL • SAP Fieldglass, cloud technical services and SAP integrated application implementation knowledge • SAP Harmonized Customer service management (HCSM) and SNOW • Microsoft Office Suite: Word, Advanced Excel, PowerPoint, Advanced Project, Access and Visio for project controls and metrics • MS Project for integrated project scheduling • SAP Activate Methodology – ACT100 & ACT200 (Activate/Agile Project Delivery) • HP Quality Center (Defect, Issue & Risk Management Tool) • Expert in Atlassian Suite of tools Jira (SDLC project management tool and add-ons), Confluence (document management tool), CI/CD Bamboo/bitbucket

Experience

19 yrs 4 mos
Total Experience
3 yrs 10 mos
Average Tenure
9 yrs 8 mos
Current Experience

Sap

PMI Certified Agile Transformation Lead/SME, SAP Fieldglass

Sep 2016Present · 9 yrs 8 mos · Greater Chicago Area

  • Started as Senior Agile ALM Lead for Application Lifecycle Management team working towards transitioning company into agile aligned environment. Being an Jira administrator/SME workflow developer for Atlassian suite of tools, created and customized processes for project planning, design, dev and QA teams inside Jira/Confluence.
  • Lead Agile teams to deliver continuous value through Scrum processes, ensuring alignment with organizational PMO standards.
  • Conduct team training and enablement on Jira/Confluence to ensure adoption, compliance, and continuous improvement.
  • Partner with leadership to provide transparent delivery metrics (velocity, burn-down, release reporting) that support portfolio-level decision making.
  • Participate in developing Change Management artifacts, and supporting teams through changes.
  • Coordinate and lead Full cycle project/program management from conception and design through implementation, measurement, and continuous improvement.
  • ServiceNow integration, Atlassian Tools expert
AgileJIRAConfluenceScrumProject ManagementServiceNow+2

Orbitz worldwide

Senior Quality Engineer - Hotel Technology Group

Jan 2014Jul 2016 · 2 yrs 6 mos · Greater Chicago Area

  • Working in an agile and fast paced travel industry, Leading the effort of testing and automating modules, search wizard for Hotel Destinations pages (SEO and SEM across 30 different POS)
  • Driving Cucumber automation for adopting Business Driven Development Cucumber test framework, writing Ruby scripts, triggering zenkin jobs to run automated regression test suites on regular basis for various Point of sales.
  • Being the single point of contact across other technology teams for update and sync up on features. Interacting with Business Stakeholders and translating the business requirements into tests.
  • Created and maintaining Quality KPI goals for the team and creating processes. Running and Participating in QE Cop’s. To Improve Continuos delivery, initiated Root Cause Analysis for any issue found.
  • Led the testing and automating effort for newly responsive SEO and SEM modules for Landing and Hotel property pages. Led Exploratory testing Test recipes for MVT's and AB tests to improve conversion for Landing pages.
  • Skills: Agile, Scrum Master, JIRA, REST, Cucumber, Selenium, Ruby, IntelliJ IDEA, BrowserStack
AgileScrumCucumberSeleniumRubyQuality Assurance+1

Infogix

Sr. Quality Assurance

May 2008Sep 2013 · 5 yrs 4 mos

Syclo inc

Senior Quality Assurance Analyst

Dec 2006May 2008 · 1 yr 5 mos

  • December 2006 – Present (1 year 2 months)
  • Senior QA Analyst for the quality assurance team that is responsible for all quality assurance and testing activities for Syclo’s Agentry platform and mobile application suite. Responsible for analyzing requirements, designing and executing Test plans and test cases.Executing Tests and defect tracking.

Powerone media

Senior QA Engineer

Dec 2005May 2006 · 5 mos

  • Worked on Career Site that develops web based app to provides media companies with locally branded employment sites within a national network of sites. Responsible for writing and executing test plan, testing schedule of different modules to meet business requirements. Design and execute functional and black box test plan for Export and Import Config for reports. Responsible for Performance/load testing for Export System.

Education

Delhi University

MS — Computer Science

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