Priyanka Goyal

CEO

United Arab Emirates23 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven track record in sales excellence and operations.
Extensive experience in project management and process re-engineering.
Strong communicator with a creative problem-solving approach.

Stackforce AI infers this person is a Sales and Operations Leader in the Aviation industry.

Contact

Skills

Other Skills

Account ManagementAircraftAirline ManagementAirlinesAirport ManagementAirportsAmadeusAviationBusiness DevelopmentBusiness StrategyCRMChange ManagementCivil AviationCommercial AviationCustomer Relationship Management (CRM)

About

Proven track record of delivery in large organizations in the field of Sales, Business Planning, Strategy, Commercial operations, Finance & Customer Service. I have extensive process re-engineering, project management and complex negotiation experience ensuring optimum delivery for the organization. I am a confident communicator and can adapt my style to suit the situation and message. I have a creative approach when faced with business issues and I am keen to explore opportunities to provide resolution. I am quick to learn and thrive in a challenging position. Specialties: Sales (Business Development & Account Management), Sales Excellence, Sales Operations, Customer Service, Finance, Project Management, Process re-engineering,

Experience

Visa

3 roles

Vice President - Sales Excellence

Promoted

Jan 2022 – Present · 4 yrs 2 mos

Sr. Business Leader, Business Planning & Operations

Oct 2017 – Jan 2022 · 4 yrs 3 mos

Director Sales Operations - CEMEA

May 2015 – Sep 2017 · 2 yrs 4 mos

Overall direct the investments in sales force effectiveness and productivity. End to end client lifecycle management to sustainably improve sales productivity and engagement.
Execute on Visa’s sales methodology and develop sustainable sales processes for account reviews, and deal reviews.
Ensure the adoption and rollout of a sales transformation tool across CEMEA (Central Europe, Middle East & Africa) regions
Drive Sales Enablement processes and methodologies across the region

British airways

7 roles

Business Development Manager-M.East & C.Asia

Apr 2011 – Apr 2015 · 4 yrs

As a salesforce champion & regional subject matter expert - Oversaw the successful roll-out of the first phase in August’14.
Key contributor for testing and implementing monthly releases and forthcoming phases of Salesforce (world-wide) to be continued in 2015 and beyond.
Extensive training given to all users in the region to switch from the existing CRM to Salesforce- 60 users spread over 13 countries.
Responsible for New Business Development and revenue growth targets within the Middle East and Central Asia markets.
To seek new opportunities to develop revenue through corporate business and champion the development of untapped business segments.

Business Development Manager-Asia Pacific, Middle East & Africa- BAWC

Promoted

Jan 2010 – Mar 2011 · 1 yr 2 mos

As part of the cargo team, am working on strategic projects for the Region with the aim to deliver cost savings, process alignment and enhanced management controls.

Customer Service Manager, Dubai

Promoted

Jan 2009 – Dec 2009 · 11 mos

As part of the 'Future Leadership Programme', my first placement and experience in an operations environment gave me the opportunity to get a better understanding of the end-to-end product from a customer’s perspective. My responsibilities included managing the entire BA turnaround operations by leading, motivating and supporting BA and GHA teams. I also delivered some key projects as part of the 'Customer Experience' program. Given the challenging environment, complaince with BA's safety and security policies was of utmost importance

Key Account Manager, Middle East

Oct 2007 – Dec 2008 · 1 yr 2 mos

Account Manager Corporate Sales, India

Promoted

Oct 2006 – Sep 2007 · 11 mos

Sales Support Coordinator, India

Sep 2005 – Sep 2006 · 1 yr

Sr. Assistant Finance Team, South Asia

Sep 2001 – Aug 2005 · 3 yrs 11 mos

o Budgets (revenue/expenditure) from 2002-05 presented on time & feedback recorded.
o Set up a central off-site payment mechanism in Delhi (India) for all the 10 stations in South Asia.
o Effective negotiation with our bank helped in recovering over £2.5m as historic credit card bad debts and brought the bad debt liability from 75% to 6% going forward.
o Efficiently remote managing a team of 7 based in Dhaka and Islamabad.
o Successful integration of finance procedures of Pakistan and Bangladesh into the re-organised South Asia region.