Mar 2022 – Present · 4 yrs · San Francisco Bay Area

• Middleware assists engineering leaders in enabling their engineers to perform better by providing actionable insights from existing tools such as Git, JIRA, Calendar, and assists in easily identifying workflow bottlenecks so they can focus on high impact initiatives.
• Raised $1M from Grayscale VC, Transpose Platform and wonderful set of angels. Over 3 years, built a profitable business helping 100s of teams globally gain at least 30% productivity in the first 3 months of Middleware usage.
• We didn't just build an analytics layer, we shifted cultures within engineering teams.
• As always, I will be happy to help you in setting the right processes for your engineering team :)

Aug 2021 – Feb 2022 · 6 mos · Copenhagen, Capital Region, Denmark

• Had a great time working with the world's logistics leader!
• Managed a team of 35 people for the Supply Chain Management Platform.

Sep 2019 – Jul 2021 · 1 yr 10 mos

• Over my 2 year stint as an EM, I have led intracity and international consumer facing tech teams. My team size was ~15 engineers (backend, mobile, QA)
• As an EM, my core responsibilities are to align with the product and do project management for my team. I am also responsible for people development in my team which includes career growth and appraisals.
• Some value delivered by my team includes:
• Built driver and customer gps pipeline.
• Built ETA and Tracking enhancements in Shuttl app which reduced complaints by 70%
• Inventory optimisation in the consumer business PAN India which reduced our operating costs by 20% on high occupancy route.
• New customers are allowed to book anytime unlike the opening time for regular customers which helped increase our conversion by 10%.
• Automated numerous marketing operations in payments, subscriptions and campaigns which helped reduce churn by 25% and hence increased our growth.
• Reduced service error rate to 20 errors/Million requests from 250 errors/Million requests.

Apr 2019 – Sep 2019 · 5 mos

• Automated CRM(Clevertap) integration at scale. Developed an event pipeline to sync over millions of events per day.
• Developed a compeletely instrumented webhook processor to do actions at scale via the CRM. The processor processes millions of actions required for growth at Shuttl
• Evangelised importance of instrumentation and documentation within the team. We extensively use Datadog for instrumentation and document all ideas for the team before developing them.

Jun 2018 – Mar 2019 · 9 mos

• Major contributor in the rewrite of a stressed monolith to numerous distributed services at scale.
• Developed the coupons engine, orders and payments services as a sole developer
• Built employee transport management system as a part of the enterprise tech team.

Jul 2016 – Jun 2018 · 1 yr 11 mos · Gurgaon, India

• Automated Sales pipeline for +10k customers. Integrated Salesforce with customer product lifecycle.
• Automated billing pipeline for $8M ARR business. Integrated system with Zuora (for subscription and billing management).
• Controlled first successful technical implementation of product tracking using ETL pipeline built over Segment, Autopilot, and Mixpanel for mapping user journey.
• Engineered infrastructure for automated product internationalization, increasing adoption across 30 languages.
• Co-hosted weekly customer interviews as part of the Growth team.
• Shipped core product features like Remember Me support, UI improvements, SLA improvements.

Apr 2016 – Aug 2016 · 4 mos

• - Developed a stand-alone tool for Offensive Web Testing Framework(OWTF) using python which converts raw HTTP request to scripts in desired language.

Nov 2015 – Mar 2016 · 4 mos

• I mentor people on their technical queries and doubts.

Jun 2015 – Jul 2015 · 1 mo · Bengaluru Area, India

• Engineered infrastructure of a real-time smart hit-counter analysis of about all web pages(nearly 2M) on HackerEarth using Cassandra and Kafka.
• Developed a Package Dependency Management system on distributed machines.
• Developed an open source library hackerearth-box (https://pypi.python.org/pypi/hackerearth-box)

Jan 2015 – Apr 2015 · 3 mos · Gurgaon, India

• Developed an iBeacon for indoor localization in multiple restaurants. The communication was secured using GATT. Developed the iBeacon using nordic BLE chip.

Aug 2014 – Feb 2015 · 6 mos

• Designed a cross platform firewall driver for Mozilla’s real-time digital forensics and investigation platform. My contribution was developing the linux module using CGo.

Jun 2014 – Aug 2014 · 2 mos

• Engineered backend infrastructure for a dating app. Used Django to create API, Infographs using FB Graph API and push notifications using AWS SNS.

Mar 2014 – Jul 2014 · 4 mos

Jan 2013 – Jan 2014 · 1 yr