Swapnil Kadam

Business Development Executive

Mumbai, Maharashtra, India13 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Proven expertise in client servicing and customer experience.
Strong leadership skills in managing teams and projects.
Extensive background in e-commerce and customer relationship management.

Stackforce AI infers this person is a Customer Experience Specialist with a strong focus on e-commerce and client services.

Contact

Skills

Core Skills

Client ServicesManagementCustomer ExperienceCustomer Service

Other Skills

Accounts PayableAnalytical SkillsContact CentersCustomer EngagementCustomer Relationship Management (CRM)Customer RetentionCustomer Service ManagementE-CommerceEvent ManagementEvent PlanningInvoicingLeadershipOffice AdministrationOrganization SkillsOutlook

Experience

Radius global solutions llc

Senior Executive Client Servicing

Mar 2023 – Present · 3 yrs · Mumbai, Maharashtra, India · On-site

Analytical SkillsManagementContact CentersOrganization SkillsClient Services

Sleepycat

Senior Executive - Customer Experience

Mar 2022 – Feb 2023 · 11 mos · Mumbai, Maharashtra, India

ManagementCustomer Relationship Management (CRM)Customer ServiceCustomer ExperienceCustomer RetentionCustomer Engagement+7

Gya labs limited

E-Commerce Support Consultant

Jul 2021 – Feb 2022 · 7 mos

Lumina datamatics limited

Associate L1 Support

Oct 2019 – Aug 2021 · 1 yr 10 mos · Mumbai, Maharashtra, India

ManagementCustomer Relationship Management (CRM)Customer ServiceE-CommerceLeadershipTeam Coordination

Us roofs ltd

Assistant Manager Administration

Dec 2018 – Sep 2019 · 9 mos · Vashi

Eclinicalworks india pvt. ltd.

Administration Executive

Aug 2015 – Dec 2018 · 3 yrs 4 mos · Andheri, Mumbai

Bonton holidays pvt. ltd.

Administrative Assistant

Oct 2014 – Aug 2015 · 10 mos · Mumbai, Maharashtra, India

Mt educare limited

Administrator

Apr 2013 – Sep 2014 · 1 yr 5 mos · Mumbai, Maharashtra, India

Samarth electronics

Administrator & Assistant Accountant

Nov 2012 – Apr 2013 · 5 mos · Mumbai, Maharashtra, India

Education

University of Mumbai

Bachelor's degree

Jan 2013 – Jan 2015

University of Mumbai

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