Nov 2022 – Sep 2024 · 1 yr 10 mos · Bengaluru, Karnataka, India · Hybrid

Feb 2020 – Nov 2022 · 2 yrs 9 mos · Mumbai, Maharashtra, India

May 2017 – Nov 2018 · 1 yr 6 mos · Mumbai Area, India

• Responsible to generate revenue from domestic & International market by closely working with telecom client (IDEA Cellular, Vodafone, BSNL, international DCB’s which covering territory Middle East, Asian & African Market. From Identifying new geographies by doing complete research to launching of complete WAP services, Managing–Product Life Cycle from strategic planning, research analysis which identifies actionable growth strategies like customer segmentation, new customer acquisition. Product & Revenue Enhancement, Engagement Matrix ,Churn Management process, Content Management.

Oct 2016 – May 2017 · 7 mos · Bengaluru, Karnataka, India

• Complete responsibility for the Successful running of the IDEA COCO Store (Company Owned Company Outlet) . By ensuring the store sales & service Target should met and store drive towards profitability

Oct 2015 – Feb 2016 · 4 mos · Kolkata

• Understand SME needs & pain areas and map the same with digital product, solution & service offerings available with us and our partners
• Achieving monthly revenue targets
• Growth and increase of key client base.
• Accountable for digital sales revenue generation along with business development
• Making presentations/demonstrations to prospective clients.
• Need to maintain the Daily Sales Report.
• Consistently follow-up with the clients until unless the contracts get closed and post that need to serve at the best whenever they face any queries regarding the service offerings.
• Responsible for the submission of contracts with minimum cheque bounce.

Aug 2011 – Oct 2015 · 4 yrs 2 mos · Kolkata Area, India

• Responsible to generate revenue from East Region Circle (Assam,Northeast,Kolkata,WB,Odisha ), need to coordinate with different Telecom Client Aircel, IDEA Cellular, Vodafone, BSNL, MTS, Airtel, Reliance. Manage OBD Channel Partners & Tele calling Agency by ensuring that the assigned promotional bandwidth should utilized fully. keeping track of day to day activities & hygiene check of the portal by ensuring it should remain fresh and event driven from content perspective, Planning and execution of promotional activities in respective operators, Complete circle wise analysis of content usage and revenue generated by Mobile Radio & other major services in respective operators. Organize and drive contest,manage gratification. Responsible for ATL/BTL promotion to drive the business, Coordinate with core content team to make sure fresh and new content is on board. Responsible for carrying complete analysis of revenue, ARPU & penetration.

Feb 2009 – Jul 2011 · 2 yrs 5 mos · Guwahati, Assam, India

• Monitoring and taking care of the entire front end & back end operation of COCO ( Company Owned Company Outlet), Ensuring Customer Service, Stock Maintenance, Cash Maintenance, Team Performance, Sales Target Achievement , Store Ethics, Churn & Retention Management.

Jan 2008 – Jan 2009 · 1 yr · Guwahati ,Assam India

• Handling the inbound Prepaid/post paid calls of Aircel Ltd outsourced to Anjaybee InfoTech for Assam Circle. Accountable for giving proper resolutions to customers on call